Contact Centre Manager Jobs in Durban

This is a permanent full-time role as a Head of Operations in our Umhlanga site, South Africa office. The role is on-site. Kura provides award-winning outsourced contact centre solutions across UK and South Africa. Its software subsidiary, Inisoft, develops advisor desktop solutions with full omni-channel capabilities, sold globally. Kura & Inisoft create and provide services and solutions to ove...

WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logis...

Large Headoffice is looking for suitable candidate to fill the position as Reservations Manager to manage Reservations staff at our various properties. Purpose of the Position To Supervise a team of Property Reservationists Key Perform... Experience MS Office and Electronic Mail Previous Contact Centre / Call Centre Supervisory experience / Hotel Reservations Management Knowledge of call centre M...

DIRECTORATE: GROWING KWAZULU-NATAL TOGETHER RESOURCE MANAGEMENT Reference: HRM 4/1/1 Contact No.: 035 8730013TO: DISTRICT MANAGERSCOMMUNITY HEALTH CENTRE MANAGERSHEADS OF INSTITUTIONSHEAD OFFICE MANAGERSALL EMPLOYEESCOMMUNITY MEMBERS CIRCULAR MINUTE No. NKO HOSP 04/2024 The contents of this Circular Minute must be brought to the notice of all eligible employees on the establishment of all Institu...

Are you passionate about leading, developing and managing a high-performing Quality team? We're looking for a dedicated Quality Manager in Durban to drive our Quality framework and ensure the efficient, effective delivery of our services. If you have a passion for quality with a track record of excellence in Quality management, commitment to work US hours and a desire to lead by example, apply to...

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africas biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And thats just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at...

MAIN PURPOSE OF THE ROLE A Facilities Project Manager is an individual who oversees the planning, design, construction and maintenance of the buildings and facilities. Their role encompasses a wide range of responsibilities ensuring that projects are executed efficiently and effectively. DUTIES AND RESPONSIBILITIES Project ManagementContract ManagementFacilities and maintenance ManagementPeople M...

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africas biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And thats just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at...

Our client based in the Durban North area is looking for an I.T. Project Manager to join their growing team. Please note: this is a night-shift based in-office role. As I.T. Project Manager / Team Lead, you will be responsible for providing support to the Manager by ensuring the smooth running of the operational team as well as owning client communications during their onboarding journey and cert...

MAIN PURPOSE OF THE ROLE A Facilities Project Manager is an individual who oversees the planning, design, construction and maintenance of the buildings and facilities. Their role encompasses a wide range of responsibilities ensuring that projects are executed efficiently and effectively. Project Management Contract Management Facilities and maintenance Management People Management Skills Security...

DIRECTORATE:GROWING KWAZULU-NATAL TOGETHERRESOURCE MANAGEMENTReference: HRM 4/1/1 Contact No.: 035 8730013TO: DISTRICT MANAGERSCOMMUNITY HEALTH CENTRE MANAGERSHEADS OF INSTITUTIONSHEAD OFFICE MANAGERSALL EMPLOYEESCOMMUNITY MEMBERSCIRCULAR MINUTE No. NKO HOSP 04/2024The contents of this Circular Minute must be brought to the notice of all eligible employees on the establishment of all Institutions...

DataFin was established in 1999. We pride ourselves on the fact that we have established relationships with industry leaders and a vast majority of our business is repeat business. ENVIRONMENT: A forward-thinking Managed IT Services Provider is actively seeking an IT Technician. In this role, the IT Technician will handle both planned installations and urgent support for clients, playing a crucia...

At Concentrix Webhelp, commitment, integrity and team playing is valued and well recognised.You've been working hard to build your career in the service industry and by now you know the ins and outs of customer service. Your passion for people and ability to help others is sure to pay off.We're on the lookout for a determined individual who values the importance of team playing and are ready to s...

Junior Call Centre Manager QA Ignition Group 2023-07-24 Umhlanga Job Ref #: IG-277 Industry: Telecommunications Job Type: Permanent Positions Available: 1 With deep roots in South Africa, our Operational teams are delivering technology solutions to some of the largest brands across the globe enabling both consumers and business to gain competitive advantage! The core function of the QRC team is t...

These jobs were popular with other job seekers Express Employment Professionals Durban North Express Employment Professionals Durban North We pride ourselves by our superior customer experience to all our customers, whether internal or external, by applying the highest technical claims knowledge and systems understanding, when resolving claims and providing support within the companies Insurance ...

If you're looking to boost your career in the customer service industry and have a focus on business efficiency then this could be your calling!Concentrix Webhelp is on the hunt for someone highly organised and motivated to step into the role of Business Trainer on an exciting campaign in our Durban office.Working in partnership with the management team and other departments you'll undertake the ...

MAIN PURPOSE OF THE ROLETo manage all the strategies and operations related to the sales divisions of the business, ensuring high levels of performance and compliance in line with budget and contractual expectations.DUTIES AND RESPONSIBILITIESOverall management of the sales divisionsOversee performance of campaigns to ensure achievement of targetsManagement of relationships with key partners, int...

REPORTS TO: HR Executive and COE ExecutiveLOCATION: Durban, Mount EdgecombeCONTRACT: PermanentCORE PURPOSETo be a multi skilled facilitator across Collections, Customer Services and TelcoTo be flexible and adaptable with working UK and US hoursTo provide a professional and efficient admin support function to the training departmentTo conduct training of new and existing staff as and when required...

Our Client is looking for an individual to provide advice, guidance, recommendations on the adherence of regulatory compliance practices in client facing divisions (1st line) ensuring compliance regulatory risks are identified, assessed, and reported on for the Group. Description Identify and manage all Regulatory requirements of the Group which includes mortgage providers and insurance companies...

Our Client is looking for an individual to provide advice, guidance, recommendations on the adherence of regulatory compliance practices in client facing divisions (1st line) ensuring compliance regulatory risks are identified, assessed, and reported on for the Group. Description Identify and manage all Regulatory requirements of the Group which includes mortgage providers and insurance companies...

These jobs were popular with other job seekers Express Employment Professionals Durban North Express Employment Professionals Durban North Job Purpose We pride ourselves on our superior customer experience to all our customers, whether internal or external, by applying the highest technical claims knowledge and systems understanding when resolving claims and providing support. Our area of experti...

This is a permanent full-time role as a Head of Operations in our Umhlanga site, South Africa office. The role is on-site. Kura provides award-winning outsourced contact centre solutions across UK and South Africa. Its software subsidiary, Inisoft, develops advisor desktop solutions with full omni-channel capabilities, sold globally. Kura & Inisoft create and provide services and solutions to ove...

Our client based in the Durban North area is looking for an I.T. Project Manager to join their growing team. Please note: this is a night-shift based in-office role. As I.T. Project Manager / Team Lead, you will be responsible for providing support to the Manager by ensuring the smooth running of the operational team as well as owning client communications during their onboarding journey and cert...

MAIN PURPOSE OF THE ROLE A Facilities Project Manager is an individual who oversees the planning, design, construction and maintenance of the buildings and facilities. Their role encompasses a wide range of responsibilities ensuring that projects are executed efficiently and effectively. Project Management Contract Management Facilities and maintenance Management People Management Skills Security...