contact centre consultant jobs

Business Segment: Personal & Private Banking Location: ZA, GP, Roodepoort, Ellis Street 4 To sell products in the Inbound/Outbound contact centre in accordance with the business needs. To facilitate the development of customer loyalty through customer management and to consistently portray a professional image. Qualifications Completed MatricNQF5 recognised on FSCAShort term experience and qualif...

Business Segment: Personal & Private Banking Location: ZA, GP, Roodepoort, Ellis Street 4 To provide a high level of service (telephonically and via correspondence) to Customers. The primary function of a Long Term Retentions Consultant is to ensure that all cancellation requests are retained by using all tools provided, example by offering the product benefits, downgrading or reducing cover, dis...

Reference: JHB000102-TK-1 Customer Value Maximisation Sales Consultant Customer Value Maximisation Sales Consultant About Our Client: Our client is a leading provider of insurance solutions dedicated to empowering individuals and businesses to protect what matters most. With a commitment to innovation and customer-centricity, we strive to deliver exceptional value and peace of mind to their clien...

Reference: JHB000102-TK-1 Customer Value Maximisation Sales Consultant Customer Value Maximisation Sales Consultant About Our Client: Our client is a leading provider of insurance solutions dedicated to empowering individuals and businesses to protect what matters most. With a commitment to innovation and customer-centricity, we strive to deliver exceptional value and peace of mind to their clien...

Business Segment: Personal & Private Banking Location: ZA, GP, Roodepoort, Ellis Street 4 To provide a high level of service to Customers, SBIB provincial offices, SBSA branches, Underwriters by resolving insurance policy queries on Assurance products according to business needs, to facilitate the development of customer loyalty through customer relationship management and to consistently portray...

Consultant, Account Management ( Business Lending Collections ) Job Overview Business Segment: Business & Commercial Banking Location: ZA, GP, Johannesburg, Simmonds Street 3 Telephonic collections focusing on the collection of the total due amount immediately and minimising the forward roll rate of potential non-performing cheque and loan accounts with the emphasis on customer retention, educati...

Consultant, Account Management ( Business Lending Collections ) Job Overview Business Segment: Business & Commercial Banking Location: ZA, GP, Johannesburg, Simmonds Street 3 Telephonic collections focusing on the collection of the total due amount immediately and minimising the forward roll rate of potential non-performing cheque and loan accounts with the emphasis on customer retention, educati...

Position: Coordinator: Member Care (Pre-authorisations) Reporting to: Contact Centre Operational Manager Location: On-site at the Head Office, Pretoria You will be required to work shifts between 7h00 and 19h00 (Monday to Sunday) Qualifications:Registered/ Enrolled NurseValid registration with SANCSkills and Competencies Required:Minimum 2-3 years' experience in a similar role within a managed he...

Position: Coordinator: Member Care (Pre-authorisations) Reporting to: Contact Centre Operational Manager Location: On-site at the Head Office, Pretoria You will be required to work shifts between 7h00 and 19h00 (Monday to Sunday) Qualifications: Registered/ Enrolled NurseValid registration with SANCSkills and Competencies Required: Minimum 2-3 years' experience in a similar role within a managed ...

Requisition Details & Talent Acquisition Consultant REQ 132722 - Keabetswe Modise Job Family Information Technology Career Stream IT Application Development Leadership Pipeline Manage Managers Job Purpose As the Senior Manager for Command Centre and Batch Automation, you are the custodian of the overall transaction processing for the Bank. This transaction processing is on a 24x7x365 basis and in...

Business Segment: Personal & Private Banking Location: ZA, GP, Johannesburg, Simmonds Street 5 To act as point of contact for customer first-call resolutions, across all personal products, and negotiate payment arrangements in such a manner as to retain, educate and rehabilitate customers Qualifications Completed MatricExperience 3 -4 years Inbound and Outbound contact centre experience early, la...

Who are we?Glacier by Sanlam brings together leading experts and respected financial services companies to meet clients investment needs. We deliver focused investment services through specialist teams, partner with acclaimed financial intermediaries and pride ourselves on our superior products and solutions and high quality service. We offer a comprehensive range of investment solutions, designe...

Research - We define what staff your business needs, source talent outside your organisation / industry and identify hidden talent in your organisation Recruitment - We specialise in the end-to-end recruitment process Performance and Engagement - We assist in you in leveraging your talent and reconnecting your people to their roles, teams and organisationsMain purpose of position The development ...

Research - We define what staff your business needs, source talent outside your organisation / industry and identify hidden talent in your organisation Recruitment - We specialise in the end-to-end recruitment process Performance and Engagement - We assist in you in leveraging your talent and reconnecting your people to their roles, teams and organisationsMain purpose of position The development ...

Research - We define what staff your business needs, source talent outside your organisation / industry and identify hidden talent in your organisation Recruitment - We specialise in the end-to-end recruitment process Performance and Engagement - We assist in you in leveraging your talent and reconnecting your people to their roles, teams and organisationsMain purpose of position The development ...

Business Segment: Personal & Private Banking Location: ZA, North West, Klerksdorp, Shop 23 & 24A, Pick-a-Pay Centre, Cnr Buffeldoorn & Tom Street, Wilkoppies, To take demand from walk-in customers for any card and cash related matters (e.g. teller, ATM, Moneygram, etc.) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently deliv...

Our cllent specialises in end-to-end engagement solutions using a holistic approach that connects employees, sales and channel partners, and customers. They are recruiting for an experienced and motivated Support Consultant to join their dynamic team. Responsibilities: Answer and/or initiating customer interactions, responding to customer needs in a professional, service-orientated mannerConstant...

Consultant: Human Resources - Regulatory and Compliance (GCC Africa) - JhbFull job descriptionTransUnion's Job Applicant Privacy NoticeWhat We'll Bring:This role will ensure regulatory compliance for the TransUnion GCC Africa business by focusing on all statutory requirements relating to the Employment Equity Act, Broad Based Black Economic Empowerment Act (B-BBEE), Skill Development Act as well ...

Job DescriptionTo sell Flexi Product in the outbound contact centre in accordance with the business needs. To facilitate the development of customer loyalty through customer management and to consistently portray a professional image.QualificationsCompleted Matric NQF 5 FAIS Recognized qualificationLong Term 120 FAIS CreditsRE5 accreditedExperience1 year sales experience / contact centre experien...

Are you dynamic and vibrant with a passion for providing exceptional customer service? We have the perfect opportunity for you! Our client is a trend setting Car Rental Company and they are looking for the cream of the crop. You will be responsible for handling VIP rentals from end to end including bookings, breakdowns, admin, payouts, and everything in between. We need someone who embodies a bub...

Business Segment: Personal & Private Banking To take demand from Personal and Prestige banking customers for any banking matters ranging from product questions to customer account activities as well as any other service requests. Form an accurate assessment and understanding of the demands in order to act on it in a one-and-done manner that consistently delivers what matters to the customer withi...

Are you looking to build your career in sales and marketing with an elite workspace and charismatic team members? Real promotions is the right company where you can showcase your skills in the sales and marketing industry! Through a vibrant, fun, fast-paced and productive work environment, the company has managed to groom tons of young minds and shaped them into successful entrepreneurs. Of cours...

Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper. What w...

Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper. We're ...