About our client: Our client is one of the leading universities in South Africa. About the role: Are you experienced in providing technical support for business-critical services, installing, configuring, and supporting applications in a progressive ICT environment, with a strong customer focus and a demonstrable track record of innovative thinking, project-based delivery, and productive interact...
Purpose of the roleManaging the day to day IT operation 24/7, ensuring Client SLA's are met with regards services and delivery and ensuring that the IT Helpdesk provides excellent customer service in supporting the business. Keeping the fault or request queue below the set maximum target and be a role model and set an example for the organisation's desired standards of conduct, leadership, integr...
Purpose of the roleManaging the day to day IT operation 24/7, ensuring Client SLA's are met with regards services and delivery and ensuring that the IT Helpdesk provides excellent customer service in supporting the business. Keeping the fault or request queue below the set maximum target and be a role model and set an example for the organisation's desired standards of conduct, leadership, integr...
Responsibilities:Using in-depth knowledge of the supported platform (Microsoft Hyper-V); recommends improvements, defines system solutions, defines process solutions, troubleshoots integration issues, and represents interests of the support team in enterprise systems portfolio planning.Ensures high availability of enterprise infrastructure platforms.Performs routine system monitoring, necessary t...
Purpose of the role Managing the day to day IT operation 24/7, ensuring Client SLA s are met with regards services and delivery and ensuring that the IT Helpdesk provides excellent customer service in supporting the business. Keeping the fault or request queue below the set maximum target and be a role model and set an example for the organisation's desired standards of conduct, leadership, integ...
Chief Information Officer (CIO) - Cape TownFull job descriptionJob DescriptionThe Purpose:The purpose of a Chief Information Officer (CIO) within the PPECB is to develop, implement and oversee the organization's entire IT strategy and information technology (IT) operations. This role is a senior executive position which reports directly to the Chief Executive Officer (CEO). Therefore, it plays a ...
Plan and implement moves, adds, changes and deletions to support the IT infrastructure . Responsible and maintains informations of purchases for the assets registry . Implements network security at levels set by corporate standards. Anticipates difficult or problems relating to IT and ensures that contingency plans are in place to overcome these difficulties. Works with the IT team to implement a...
Purpose of the roleManaging the day to day IT operation 24/7, ensuring Client SLA s are met with regards services and delivery and ensuring that the IT Helpdesk provides excellent customer service in supporting the business. Keeping the fault or request queue below the set maximum target and be a role model and set an example for the organisation's desired standards of conduct, leadership, integr...
Asset Management Ensure asset details are recorded and updated in a central database to provide management reporting and manage the asset lifecycle. Asset tags to be installed on all equipment. Contract Management Ensure ICT contracts are recorded and tracked in a central database to ensure contracts are renewed in time. Expired contracts can be detrimental to NSFAS as a business. Software licens...
Purpose of the role Managing and supervising the Business Development Team by developing business plans, meeting planned goals, converting leads and the role will also involve careful strategic planning and positioning in the appropriate markets and enhancing the position and reputation of the business. Requires oversight of the activities and performance of the team. This position reports direct...
We are looking for a dedicated and passionate professional with 3-5 years of sales experience across ICT and Infrastructure solutions. You need to boast strong networking skills, a taste for emerging and disruptive technologies, and have established relationships with key vendors in the IT sphere. High performance, agility, ownership and accountability are some of the ideal traits we re looking f...
The main purpose: Responsible for providing specialist ICT and Building Management Systems support, event solutions and services addressing business requirements to staff, clients and delegates. There are a wide range of highly integrated systems which required at a minimum first line diagnostic and repair support. To ensure the provision of prioritized support services for members of the executi...
1. Mission/ Core purpose of the Job The business requires a well experienced and highly professional Technical Project Manager to assist with managing the implementation of Fixed Line Projects within the region. The role of the Technical Project Manager is critical within the region and will work alongside the vendors, other ISPs, customer project managers and planning teams. The role requires a ...
Want to be a part of our team?About us: We are the managed services division of NTT Ltd. with our headquarters based in Barcelona, Spain. NTT Ltd. is a global technology services company bringing together the expertise of leaders in the field, including NTT Communications, Dimension Data, and NTT Security. We partner with customers around the world to shape and achieve outcomes through intelligen...
Want to be a part of our team?About us: We are the managed services division of NTT Ltd. with our headquarters based in Barcelona, Spain. NTT Ltd. is a global technology services company bringing together the expertise of leaders in the field, including NTT Communications, Dimension Data, and NTT Security. We partner with customers around the world to shape and achieve outcomes through intelligen...
This position offers the chance to showcase your skills and expertise in managing client relationships and driving success in a dynamic industry. If selected, you will have the opportunity to make a significant impact and contribute to the growth and success of the organization. As a Client Success Manager, you will play a vital role in ensuring client satisfaction and loyalty by understanding th...
Want to be a part of our team?We are the managed services division of NTT Ltd. with our headquarters based in Barcelona, Spain. NTT Ltd. is a global technology services company bringing together the expertise of leaders in the field, including NTT Communications, Dimension Data, and NTT Security. We partner with customers around the world to shape and achieve outcomes through intelligent technolo...
ENVIRONMENT: A cutting-edge company focused on Cloud Solutions is actively seeking a Project Manager to play a crucial role in implementing processes and enhancing the overall customer lifecycle and experience. The Project Manager will be responsible for assessing and validating the documented requirements of the project, developing, and executing project work plans, and identifying the required ...
The overall purpose of this role is to increase Business Sales in the Telecommunications Sector in line with the business strategy. This individual will be responsible for achieving set Business sales targets. The individual will be required to do direct sales to new business customers i,e SMMEs, SOHOs. The job is purely new sales "hunting". KEY RESPONSIBILITIES Sales- Understand the addressable ...
We have an opportunity for an ICT Manager: Classroom Support Services. The Role is responsible for designing, maintaining, managing and supporting educational technology services, such as lecture recording and technologies in classrooms.   A relevant tertiary qualification (NQF 6 or higher). A minimum of 6 years†experience in an ICT or AV environment, with 2 of them at a managerial level. Dem...
The overall purpose of this role is to increase Business Sales in the Telecommunications Sector in line with the business strategy. This individual will be responsible for achieving set Business sales targets. The individual will be required to do direct sales to new business customers i,e SMMEs, SOHOs. The job is purely new sales "hunting". KEY RESPONSIBILITIES Sales- Understand the addressable ...
Manager: IT Risks & Controls - BellvilleFull job descriptionPost Number8026354Faculty/DepartmentUniversity of the Western Cape -> ICS Department -> Strategy & PlanningType of PositionPermanent - Full TimeLength of Contract PeriodLocationMain Campus - Bellville, WC ZA (Primary)Closing Date12/3/2024Role Clarification & Key Performance AreasThe University of the Western Cape (UWC) seeks to appoint a...
As an ICT Support Engineer, you will ensure the smooth functioning of RoomRaccoon's ICT systems. Your technical expertise and interpersonal skills will be pivotal in providing top-notch technical support, addressing user concerns, and enhancing the infrastructure. With your passion for technology and excellent communication skills, you will excel in this role and contribute to RoomRaccoon's growt...
Campus IT Manager - Cape TownINTRODUCTION:An exciting opportunity has become available within the ICT Outsourcing Environment, for an On-Site Campus IT Manager. The position is based in Belville. Our client is a dynamic company dedicated to support client s ICT business systems. PURPOSE:To provide an Information Technology Support function to Academic staff, Professional and Support staff, and St...