Customer support Full-time Jobs in Cape Town

Key Responsibilities Identify and respond to the customers needs with helpful solutions, delivering a high-quality service Apply empathy and patience when dealing with irate customers Apply excellent listening skills and probing techniques to establish relevant information to resolve the query Ensure customer call backs to provide an update on the progress of the query Ensure first call resolutio...

Key ResponsibilitiesIdentify and respond to the customers' needs with helpful solutions, delivering a high-quality serviceApply empathy and patience when dealing with irate customersApply excellent listening skills and probing techniques to establish relevant information to resolve the queryEnsure customer call backs to provide an update on the progress of the queryEnsure first call resolution on...

Team Leader - Insurance Call Centre (US Hours) WNS Cape Town, Western Cape, South Africa Team Leader - Insurance Call Centre (US Hours) WNS Cape Town, Western Cape, South Africa Welcome backSign in to save Team Leader - Insurance Call Centre (US Hours) at WNS.Company DescriptionWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 40...

German Speaking Customer Care Consultant

Pentravel Travel Consultant - Western Cape Pentravel, a division of Cullinan Holdings, a leading leisure, travel & tourism company, is seeking a dynamic and customer-oriented Travel Consultant to join their teams in Cape Town. As a Pentravel Travel Consultant, you'll be responsible for providing exceptional service and expert advice to travelers, creating bespoke travel itineraries, and booking a...

Electrum Cape Town, Western Cape, South Africa Electrum is an exciting B2B tech company. We partner with some of South Africa's biggest household names, enabling them to open up their customers' access to payments and digital goods and services. We love that the projects we work on touch the lives of millions of South Africans every day, making a real difference.We hire the best of the best and w...

WNS Cape Town, Western Cape, South Africa Company Description Company DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcar...

Job Number 24078410 Job Category Rooms & Guest Services Operations Location The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Function Are you ready to grow your dream career!! Join our amazing team and help deliver unforgettable cuisines and create memorable...

Job Number 24078410Job Category Rooms & Guest Services OperationsLocation The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Function Are you ready to grow your dream career!! Join our amazing team and help deliver unforgettable cuisines and create memorable exper...

Call centre Agents Needed

WNS Cape Town, Western Cape, South Africa WNS Cape Town, Western Cape, South Africa Welcome backSign in to save Junior Operations Manager - Audit Support Contact Centre (US Hours) at WNS.Company DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain e...

Paarden Eiland, Cape Town, South Africa | Posted on 23/04/2024 Salary R47 000 - R58 000 CTC depending on experience Remuneration Term Per Month State/Province Western Cape Country South Africa Job Description We are looking for a CRM (Customer Relationship Management) Specialist/Manager to play a key role in maintaining and developing the customer base of a leading luxury retailer. You'll have a ...

RESERVATIONS SUPERVISOR CAPE TOWN - RNeg Urgently recruiting for an experienced RESERVATIONS SUPERVISOR to manage the day to day running of the department. A well-rounded and reliable individual that would enjoy working in a fast paced and pressurized environment. Thrive in maintaining customer satisfaction and contributing to the company's success. Seeking to pursue a position to enhance the res...

CLOSING DATE 20 MAY 2024NOV Reed Hycalog South Africa is seeking a Drilling Solutions Engineer. In this role, you will undergo a comprehensive 12-month training program that prepares individuals for the role of Drilling Solutions Engineer (DSE). The program will provide the fundamentals as well as in-depth knowledge to help develop strong functional and technical expertise engineers.As a DSE, you...

CLOSING DATE 20 MAY 2024 NOV Reed Hycalog South Africa is seeking a Drilling Solutions Engineer. In this role, you will undergo a comprehensive 12-month training program that prepares individuals for the role of Drilling Solutions Engineer (DSE). The program will provide the fundamentals as well as in-depth knowledge to help develop strong functional and technical expertise engineers. As a DSE, y...

Paarden Eiland, Cape Town, South Africa | Posted on 23/04/2024 We're hiring a professional and dedicated Customer Experience Manager for a leading lifestyle retailer. You'll be pivotal in upholding the company and brand's reputation for excellence by driving customer experience strategy and delivering exceptional customer service in an omni-channel environment. This is a permanent opportunity, ba...

Hi,We are looking for an experienced IT Technician to join our existing team. You will have to have the following qualities...Minimum 5 Years Windows Server Experience.Minimum 5 years in a customer facing IT support Role.Previous MSP exposure is favourableExperience working with Servers and Workstations in the Microsoft EnvironmentStrong Microsoft 365 ExperienceAbility to work during the Brisbane...

2nd Line IT Support Montague Gardens, Cape Town R30 000 to R40 000 based on qualifications and Experience UK based Company specialising in Delivering fresh, tech-led customer engagement solutions for global brands is looking for a talented individual to join their team as a Full-Time 2nd Line IT Support Person. As part of our dynamic team, you''''ll play a crucial role in providing top-notch supp...

The Field Services OutsideSales Representativeis accountable for the promotion and sales of a broad range of technical services including the start-up, maintenance, testing, retrofit, upgrade and digital Services of all major manufacturer's electricalequipment installed at the customer's site. The Outside Service Sales Representative is also accountable for the selling of turnkey projects ranging...

Branding Consultant/Sales positions available (not a call centre)

Job Number 24059836 Job Category Reservations Location AC Hotel Cape Town Waterfront, Dockrail Road Foreshore, Cape Town, The Western Cape, South Africa VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reser...

Job Number 24059836Job Category ReservationsLocation AC Hotel Cape Town Waterfront, Dockrail Road Foreshore, Cape Town, The Western Cape, South Africa VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management JOB SUMMARY Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservation...

Central Reservation Agent City: Cape Town Position Type: Full Time Job Description: Role Overview: As a Central Reservation Agent for our client, you will be responsible for managing the centralized booking system to efficiently handle reservations, inquiries, and customer service requests. You will serve as the primary point of contact for guests, travel agents, and internal stakeholders, ensuri...

WNS Cape Town, Western Cape, South Africa Assistant Manager - Process Training WNS Cape Town, Western Cape, South Africa Welcome backSign in to save Assistant Manager - Process Training at WNS.Company DescriptionWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep doma...