Contact Centre Manager Jobs in Cape Town

Team Leader - Insurance Call Centre (US Hours) WNS Cape Town, Western Cape, South Africa Team Leader - Insurance Call Centre (US Hours) WNS Cape Town, Western Cape, South Africa Welcome backSign in to save Team Leader - Insurance Call Centre (US Hours) at WNS.Company DescriptionWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 40...

WebFX is a proud Google Premier Partner with 6 offices in the US as well as one in Guatemala and another in Cape Town, South Africa! We are continuing to expand worldwide and would love for you to be a part of that! In fact, we doubled in size in the past 5 years and are projecting to once again double in size and be a global, publicly traded tech company by the year 2030 - operating in every con...

These jobs were popular with other job seekers DataFin was established in 1999. We pride ourselves on the fact that we have established relationships with industry leaders and a vast majority of our business is repeat business. Duties & ResponsibilitiesENVIRONMENT:A leading cloud Contact Center and CRM solutions provider in Southern Africa is hiring an Infrastructure Engineer to maintain and expa...

These jobs were popular with other job seekers Contracta-Force Corporate Solutions (Pty Contracta-Force Corporate Solutions (Pty Huntswood Operations Change and Delivery Manager Cape Town Permanent Full Time Published: 1 day ago Non EE/AA DescriptionJob Overview: Huntswood is looking for a professional who plans, implements, and evaluates change initiatives delivering governed change and mobilisa...

Job DescriptionThe Santam Direct Call Centre has a position available for a First Line Manager in the Client Engagement department. The role is based in Bellville, Cape Town. The purpose of this role is to ensure that the client services service levels are maintained within Contact Centre. Lead and manage a team of Client Service Consultants within the larger Client Services team. The incumbent m...

A recent professional profile photo is to accompany your application EMPLOYMENT TYPE : Permanent SECTOR : Admin / Call Centre BASIC SALARY : R11,000 START DATE : A.S.A.P / Immediate REQUIREMENTS: 2 years proven client service/call centre experience Medical Aid understanding and servicing experience Individual life policy administration knowledge and experience Intermediary MS Office, especially E...

Our client based in Cape Town, Waterfront, is seeking to employ a Centre Manager. The Centre Manager (CM) will be responsible for the success of our clients' Branch through his/her expertise in running a profitable business, retaining clients and exceeding client expectations. The responsibilities will include, however is not limited to : Be the first point of contact for all clients when there i...

3 weeks ago Be among the first 25 applicants Save this job with your existing LinkedIn profile, or create a new one. Save this job with your existing LinkedIn profile, or create a new one. Your job seeking activity is only visible to you. Email Welcome backSign in to save Branch Manager - Manufacturing Industry at RPO Recruitment - Your RPO Service Provider. RPO Recruitment is currently seeking a...

Leading Financial Services Client seeks a Partner & Campaign Manager to manage partner campaigns across the entire marketing funnel (acquisition and conversion). In addition to creating new campaigns, you will examine ways to optimise direct platform channels, including providing support for partner databases, creating creative messaging, testing protocols, adhering to compliance requirements, an...

These jobs were popular with other job seekers Reference: NPr000801-EHo-1 A multinational conglomerate seeks to employ experienced and innovative Accounts Payable / Creditors Managers to join their dynamic finance team, based in Cape Town CBD. The successful candidate will have a passion for all things payables and play an integral role in establishing best practices and policies. Sounds like you...

These jobs were popular with other job seekers Reference: NPr000802-EHo-1 A multinational conglomerate seeks to employ experienced and innovative Accounts Receivable / Credit Control / Billing Managers to join their dynamic finance team based in Cape Town CBD. The successful candidate will have a passion for all things receivables and play an integral role in establishing best practices and polic...

Here's a chance to dive into the action as a Workforce Manager in our top-notch Contact Centre in Cape Town!Apply directly: the Workforce Manager, you'll be the maestro behind the scenes, orchestrating productivity for our amazing customer support team. Your mission? Assess, analyze, and report on employee productivity at individual, inter-departmental, and department group levels.If you're ready...

End-to-end partner campaign responsibility (acquisition and conversion) Build new campaigns and explore opportunities for optimisation Manage resources to drive program success Manage the delivery of marketing campaigns integration Stakeholder management Conversion analytics Campaign management metrics End-to-end customer journey data analysis FAAS (funding as a service) Onboarding and management...

Operations Manager - Insurance Call Centre - US Hours - Cape TownFull job descriptionCompany DescriptionWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professiona...

Work with an iconic international brand to lead, mentor and coach a team of Call Centre Agents to createand deliver amazing customer experiences. Support and motivate your team to ensure they're on track to meet client goals. Handle customer escalations, contribute to creating a positive work environment. Leading and managing a team of Call Centre Agents to achieve client SLA requirements Continu...

Distribution Manager - Manufacturing IndustryDistribution Manager - Manufacturing Industry Save this job with your existing LinkedIn profile, or create a new one. Your job seeking activity is only visible to you. Email Welcome backSign in to save Distribution Manager - Manufacturing Industry at RPO Recruitment - Your RPO Service Provider. RPO Recruitment is currently seeking a Distribution Manage...

Stay safe online. Now more than ever it's important to be cybersafe. See Santam's tips to help you stay safe online. Learn more. Find your perfect role at SantamTeam Leader - Client Engagement (CAPE TOWN)The Santam Direct Call Centre has a position available for a First Line Manager in the Client Engagement department. The role is based in Bellville, Cape Town.The purpose of this role is to ensur...

Stay safe online. Now more than ever it's important to be cybersafe. See Santam's tips to help you stay safe online. Learn more. Find your perfect role at SantamTeam Leader - Client Engagement (CAPE TOWN)The Santam Direct Call Centre has a position available for a First Line Manager in the Client Engagement department. The role is based in Bellville, Cape Town. The purpose of this role is to ensu...

Neo Group Cape Town, Western Cape, South Africa Operations Manager Neo Group Cape Town, Western Cape, South Africa Welcome backSign in to save Operations Manager at Neo Group. Come on board with Neo Group! Here's your chance to stir things up in the iGaming scene with us. We're not just expanding; we're revolutionizing the entire game, mastering profitability with every new venture. But you know ...

One of Africa's largest supermarket retailer has a great opportunity for a Team Leader for their Customer Service Centre.Purpose of the JobYou will be responsible for providing front line direction to the Customer Service Centre Agents and assist the Contact Centre Manager in handling the day-to-day operations of the team. You will also be accountable for leading the team to success through coach...

Who we are: Hinduja Global Solutions (HGS) is an innovative leader in Customer Experience and Business Process Management with over four decades of providing services. Our customer-obsessed ethos combined with a pioneering approach places digital sol...What we are looking for: We are seeking a detail-oriented and strategically minded Business Finance Manager with a strong analytical background an...

Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. We are recruiting for experienced Customer Service Team Leader - Night Shift to join our office ...

Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. We are recruiting for experienced Customer Service Team Leader - Night Shift to join our office ...

Embassy Summer - 2024 USA and Canada Center ManagerJoin our winning team of global superstars in summer 2024 Embassy Summer, under its parent company EC English, offers award winning summer vacation programmes for young people across multiple locations in the UK, USA, Canada, Malta, UAE & South Africa. Students learn either English or French whilst immersing themselves in the local culture and su...