Position: Call Centre Supervisor Salary: Market related Location: Midrand Job type: Permanent Industry: FMCG Reference Number: RDT.D.CCS.04042024 COMPANY DESCRIPTION: Our client, a well-established company within the FMCG sector, is looking for a Call Centre Supervisor to join their team. JOB DESCRIPTION: Reporting to the Credit and Call Centre Manager, the Call Centre Supervisor, is responsible ...
A career opportunity exists at RTG TECHNICAL NIGEL, for the position of "CALL CENTRE SUPERVISOR" Answer / make vehicle related phone calls. Respond efficiently / accurately to received calls Listens actively, confirm, clarify information to ensure procedural activation of support staff. Constant follow up / feedback on received calls Use software / databases, relevant tools to ensure swift resolu...
A career opportunity exists at RTG TECHNICAL NIGEL, for the position of "CALL CENTRE SUPERVISOR" Answer / make vehicle related phone calls. Respond efficiently / accurately to received calls Listens actively, confirm, clarify information to ensure procedural activation of support staff. Constant follow up / feedback on received calls Use software / databases, relevant tools to ensure swift resolu...
These jobs were popular with other job seekers Migarda Investments CC t/a Telkom Mobile Express Migarda Investments CC t/a Telkom Mobile Express Migarda Investments CC t/a Telkom Mobile Express Migarda Investments CC t/a Telkom Mobile Express A luxury Hotels and Resorts group with a Call Centre requres a highly competent and experienced Reservations Supervisor with Call Centre experience.Core Com...
CALL CENTRE SUPERVISOR
Call Centre 3 - 5 years sales experience. Supervisor - handling a sales team, will be beneficial to the application. Sales experience in call centre Neg.
Call Centre 3 - 5 years sales experience. Supervisor - handling a sales team, will be beneficial to the application. Sales experience in call centre Neg.
Tracker has been South Africa's leading vehicle tracking company since the 1990s. Tracker requires the services of a Customer Value Maximisation Supervisor in the Acquisitions Contact Centre situated at the Tracker head office based in Johannesburg to develop and implement strategies and initiatives to increase sales revenue and drive sales growth in a contact centre environment through upselling...
To achieve the Investment/Funeral/MyWorld targets by supervising the activities of the Investment team to ensure they consistently achieve and exceed KPA (Key Performance Area) targets. The role also includes ensuring performance on all Investment campaigns is maximised and that clients' objectives are met. 1 Achievement of Investment targets Implement productivity and occupancy measures for fron...
Tracker has been South Africa's leading vehicle tracking company since the 1990s. Tracker requires the services of a Customer Value Maximisation Supervisor in the Acquisitions Contact Centre situated at the Tracker head office based in Johannesburg to develop and implement strategies and initiatives to increase sales revenue and drive sales growth in a contact centre environment through upselling...
To achieve the Investment/Funeral/MyWorld targets by supervising the activities of the Investment team to ensure they consistently achieve and exceed KPA (Key Performance Area) targets. The role also includes ensuring performance on all Investment campaigns is maximised and that clients' objectives are met. 1 Achievement of Investment targets Implement productivity and occupancy measures for fron...
Salary: Market related Location: Midrand Job type : Permanent Industry: FMCG Reference Number: RDT.D.CCS.04042024 COMPANY DESCRIPTION: Our client, a well-established company within the FMCG sector, is looking for a Call Centre Supervisor to join their team. JOB DESCRIPTION: Reporting to the Credit and Call Centre Manager, the Call Centre Supervisor, is responsible for the effective management of ...
Job description The Call Centre Supervisor is responsible for overseeing the daily operations of the call centre, ensuring efficient and effective performance, and providing leadership and support to call centre agents. The supervisor will manage a team, monitor metrics, handle escalated calls, quality control and contribute to the development of strategies to improve customer service and product...
Vacancy DetailsEmployer:AVI Limited AVI Field Marketing, a division of AVI Limited, handles the sales and merchandising for the beverages, snacking, and cosmetic business units to ensure improved execution at the store level.An exciting new opportunity, therefore, exists for aCall Centre Team Leader. The successful applicant will be required to perform a customer service function, team performanc...
Salary: Market related Location: Midrand Job type : Permanent Industry: FMCG Reference Number: RDT.D.CCS.04042024 COMPANY DESCRIPTION: Our client, a well-established company within the FMCG sector, is looking for a Call Centre Supervisor to join their team. JOB DESCRIPTION: Reporting to the Credit and Call Centre Manager, the Call Centre Supervisor, is responsible for the effective management of ...
Our client, a well-established company within the FMCG sector, is looking for a Call Centre Supervisor to join their team. Reporting to the Credit and Call Centre Manager, the Call Centre Supervisor, is responsible for the effective management of the Call Centre team whose primary objective is to provide exceptional services support to the company's customers and sales team. MAIN DUTIES & RESPONS...
The Customer Care Supervisor will be responsible for monitoring, managing, and upskilling the Customer Care Consultants, ensuring quality assurance standards, and actioning higher-level query resolutions and engaging in system improvement recommendations.Requirements:Tertiary qualification (undergraduate Degree or higher)Good communication skillsStrong reporting and advanced analytical skillsComp...
Call Centre Supervisor
The Customer Care Supervisor will be responsible for monitoring, managing, and upskilling the Customer Care Consultants, ensuring quality assurance standards, and actioning higher-level query resolutions and engaging in system improvement recommendations. Requirements: Tertiary qualification (undergraduate Degree or higher) Good communication skills Strong reporting and advanced analytical skills...
Years exp: min 4 years.Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolutionManage large amounts of incoming callsLog service calls receivedCoordinate techniciansEnsure timeous handling of all customer q...
Years exp: min 4 years. Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution Manage large amounts of incoming calls Log service calls received Coordinate technicians Ensure timeous handling of all custo...
Are you a night owl?Then our Supervisor role is for you to lead our night shift with expertise and compassion. (16:00 - 03:00 SAST)Work location:180 Garsfontein Road, Ashlea Gardens, PretoriaWorking hours:Working hours Eastern Standard Time: 9am - 8pm(16:00 - 03:00)Working shifts, four shifts a weekMonday to SundayThese working hours will change with daylight savings (in our summer months) to mat...
A luxury Hotels and Resorts group with a Call Centre requres a highly competent and experienced Reservations Supervisor with Call Centre experience. Core Competencies include: Target driven. Accurate, organized and able to multitask. Excellent communication skills (verbal and written) Bilingual would be an advantage. Strong customer services orientation and influencing skills. Excellent interpers...
Review and apply for the current job opportunities at the LRCA.The Annual General Meeting of the Ladysmith Resource Centre Association will take place on Monday, November 27th at 6:00 p.m. at the Ladysmith High School when the Board will propose some Bylaw changes.Saltair Quilters began a Heart on the Hill quilt program in May, creating and offering one quilt for each suite recently. Tenants thou...
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