call centre manager jobs in south africa

Expiry Date: 2024-05-01 Purpose of the role: Overview: Finbond Mutual Bank is seeking a dynamic and experienced Call Center Manager to oversee our call center operations based in Somerset West, Cape Town. The call center serves as a control center for our bank branches nationwide, as well as providing essential services to customers for credit and transactional banking needs. We are looking for a...

Planet Fitness Planet Fitness is the largest privately owned Health and Wellness company, having more than 26 years of offering our services within South Africa. With further expansion, we currently have the role of Call Centre Agent. Purpose of the job: Ensuring quick, effective and continual customer service. Keen eye for details, strong resolution and problem solving skills. Key Results Areas ...

Minimum requirements: Matric2 Years Team Leader experience in a Call Centre departmentAbility to lead team membersExperience doing customer satisfaction calls and handling customer complaintsExperience in financial services will be an advantageConsultant: Lauren Starnes - Dante Personnel Midrand

Building campaigns using: Excalibur (beneficial) RocketMailer RealConnect Managing data sets Knowledge of the collections environment, specifically a Bank as a portfolio. Requirements: Grade 12 Matric RocketMailer Experience RealConnect Experience Advanced Excel

Reference: PTA000709-TM-1 We are seeking a highly motivated Campaign Manager to join our Client. The ideal candidate will possess intermediate Excel certification, impeccable attention to detail, excellent communication skills, and the ability to work autonomously. Creativity in drafting new SMS or email wording is essential for success in this role. As a Campaign Manager, you will be responsible...

Reference: JHB000337-JG-1 A provider of best in-class administrative and managed care services with a value-added service offering aimed at ensuring streamlined, efficient, and cost-saving processes in the management of Hospital Benefit, Pharmacy Benefit, Disease Risk and Oncology is looking for a Call Centre Manager. The role will involve the daily running and management of the call centre throu...

Location Recruitment Agency / Vacancy in Johannesburg We have an amazing opportunity for a Call Centre Manager in Johannesburg We require a candidate with: 3-4 years' call centre experience Excel skills Report drafting skills Should you meet the requirements for this position, please email your CV to ******. You can also contact Paige on 031 350 4019 or alternatively you can visit our website Sho...

Description Our client in the Manufacturing industry is currently looking to employ a Call Centre Manager based in Elandsfontein, Gauteng. A wonderful career opportunity awaits you. Requirements: Degree or Diploma in Business Management or related field.5 Years' management experience in a Call Centre environment.Computer Literacy (MS Office Suite).Knowledge of SAP ERP System beneficial.Knowledge ...

Are you ready to lead a dynamic team that provides world-class customer service? We are seeking a skilled Call Centre Manager to oversee our clients' Inbound and Outbound CRM support operations within the manufacturing sector. Reporting directly to the Line Manager for Sales and marketing, you'll play a pivotal role in driving excellence and efficiency across our call centre. Your responsibilitie...

The Communication Centre: Support Manager will contribute to the high standard of quality client service to both financial intermediaries and investors and manage a team of consultants. Leadership: Leading team members to achieve Client Service's strategic objectives Growing and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted SLA's Provide resolutio...

Reference: HC003263-Moipo-1 Job Tittle: Communication Centre Support Manager Key Responsibilities: Leadership: Lead team members to achieve strategic objectives and implement the client vision for the Communication Centre. Client Servicing: Ensure adherence to SLAs, handle technical and escalated enquiries, and foster collaboration between teams. Decision Making: Prioritize tasks, analyze data fo...

Administration Manager: Call CentreJohannesburg Northern Suburbs Responsible for the planning, management and leading our call center team to obtain a better and improve service quality. Assist in establishing call center objectives, provide administrators with opportunities to expand their knowledge of service, products and analyze call center data and focus on improving performance and processe...

Job Title : Call Centre Operations Manager Division : PG Glass Area : Bedfordview Closing Date : 31st May 2024 PG Glass is the leading supplier of auto glass and building glass replacement services in Southern Africa. Over 110 Fitment Centres are available to replace or repair auto glass, PG Glass Medic chip repair, windscreen wipers, TempSecure windows and replace glass in homes and buildings. A...

We are looking for a call centre manager to improve and supervise daily operations and performance of call centre staff. Responsibilities: Develop objectives for day-to-day activitiesEnsure targets are being met and evaluate performance of call centre staffConduct effective resource planningMonitor and improve return proceduresAnalyse data and prepare reports for managementKey skills required: Pr...

Reference: HC003263-Moipo-1 Job Tittle: Communication Centre Support Manager Key Responsibilities: Leadership: Lead team members to achieve strategic objectives and implement the client vision for the Communication Centre. Client Servicing: Ensure adherence to SLAs, handle technical and escalated enquiries, and foster collaboration between teams. Decision Making: Prioritize tasks, analyze data fo...

Job Title : Call Centre Operations Manager Division : PG Glass Area : Bedfordview Closing Date : 31st May 2024 PG Glass is the leading supplier of auto glass and building glass replacement services in Southern Africa. Over 110 Fitment Centres are available to replace or repair auto glass, PG Glass Medic chip repair, windscreen wipers, TempSecure windows and replace glass in homes and buildings. A...

Team Leader Client Service Centre Call Centre Listing reference: jse_000476 Listing status: Online Apply by: 15 April 2024 Position summary Job category: Client Services Contract: Permanent Remuneration: Market Related EE position: Yes Introduction To manage the sales support team in the planning, execution, coordination, and quality assurance of all Market Data sales related operational activiti...

The Communication Centre: Support Manager will contribute to the high standard of quality client service to both financial intermediaries and investors and manage a team of consultants. Leadership: Leading team members to achieve Client Service's strategic objectives Growing and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted SLA's Provide resolutio...

NCR Management Centre, an outbound Call Centre has an exciting opportunity for dynamic and energetic individuals to assume the responsibility as a Call Centre Agent - reporting to the Floor Manager. The successful candidates are required to have excellent verbal and written communication skills in English. A second and third language would be advantageous in order to service existing and potentia...

Position: Call Centre Supervisor Salary: Market related Location: Midrand Job type: Permanent Industry: FMCG Reference Number: RDT.D.CCS.04042024 COMPANY DESCRIPTION: Our client, a well-established company within the FMCG sector, is looking for a Call Centre Supervisor to join their team. JOB DESCRIPTION: Reporting to the Credit and Call Centre Manager, the Call Centre Supervisor, is responsible ...

Boffin & Fundi is a leading provider of engineering solutions. With a strong commitment to innovation, quality, and sustainability, we have established ourselves as a trusted partner in the industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and contribute to our continued success. Call Centre Team Leader Assist in designing debtor engagement ...

These jobs were popular with other job seekers 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193 Genpact South Africa Proprietary Limited 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193 Genpact South Africa Proprietary Limited Nutun Call Centre Team Manager (Telecoms) Permanent Full Time Published: 15 hours ago EE/AA Easy apply IntroductionWe are urgently seeking a highly experience...

POSITION OVERVIEW Job Title: Talent Acquisition Assistant Job Type: Full-time, PermanentLocation: Onsite, Cape Town (US hours)About Us:MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in...

Boffin & Fundi is a leading provider of engineering solutions. With a strong commitment to innovation, quality, and sustainability, we have established ourselves as a trusted partner in the industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and contribute to our continued success. Call Centre Team Leader Assist in designing debtor engagement ...