Wed Mar 27 2024 08:30:21 GMT+0000 (Coordinated Universal Time)

call centre jobs in south africa

Call Centre Agents

Ushaka Holdings - Cape Town, Western Cape

    New Logistics company based in Cape Town seeks to employ the above staff urgently for permanent basis.Immediate startSalary R 14200 to 19600pmTo apply WhatsApp 078 441 4802

    2 days agoneuvoo.com
    See more details

    Outbound Call Centre Agent

    Nedbank - Johannesburg, Gauteng

      Job Family SALES AND SERVICES Career Stream CALL CENTRE (Service) Leadership Pipeline Manage Self: Technical Job Purpose To provide professional and efficient call services in order to optimise client experience for Nedbank clients and ensure continued relationships are created and maintained. Job Responsibilities Adhere to the daily schedule to ensure that targets are met by following the work p...

      5 days agoneuvoo.com
      See more details

      Supervisor (Call Centre)

      eThekwini - Durban, Kwazulu Natal

        To co-ordinate, control and manage the operations and staff of the revenue call centre on order to maintain an effective, efficient and professional customer orientated call centre.

        8 days agoneuvoo.com
        See more details

        Contact Centre NQF 3/4 - Learnership for Individuals with Disabilities

        Isilumko Staffing - Durban, Kwazulu Natal

          Contact Centre NQF 3/4 - Learnership for Individuals with Disabilities (Durban)Our client is looking for individuals to participate in a Contact Centre Learnership.Qualification: Contact Centre NQF 2Potential Start Date: TBCLocation: Durban (Cornubia/Hippo Park)Stipend: R7 500Position Requirements:Matric (Grade 12/National Senior Certificate)Must have at least 6 months Customer Service experience...

          2 days agoneuvoo.com
          See more details

          Head of Quality Assurance- (Contact Centre)

          Talksure - Umhlanga, Durban

            At GBS Support Services, the primary objective is to guarantee a uniform brand experience across every customer interaction while ensuring agents consistently deliver quality service aligned with our organizational objectives. This involves crafting a cutting-edge Call Center quality monitoring strategy aimed at enhancing and maintaining high levels of customer satisfaction. JOB RESPONSIBILITIES ...

            5 days agoneuvoo.com
            See more details

            Head of Quality Assurance- (Contact Centre)

            Talksure - Durban, Kwazulu Natal

              At GBS Support Services, the primary objective is to guarantee a uniform brand experience across every customer interaction while ensuring agents consistently deliver quality service aligned with our organizational objectives. This involves crafting a cutting-edge Call Center quality monitoring strategy aimed at enhancing and maintaining high levels of customer satisfaction. JOB RESPONSIBILITIES ...

              5 days agoneuvoo.com
              See more details

              Emergency Call Advisor (Annualised) x3

              Bield Housing and Care - Randburg Central, Randburg and Ferndale

                New - Emergency Call Advisor (Annualised) in GlasgowIf you are the sort of person who can remain calm in a crisis and use your communications skills to effectively manage the situation, we would love to hear from you!Bield Response 24 have a fantastic opportunity for a new Emergency Call Advisor to join our alarm receiving centre, answering incoming alarm and voice calls, understanding the reason...

                5 days agoneuvoo.com
                See more details

                Call Centre Manager

                SMD Technologies - Johannesburg, Gauteng

                  We are looking for a call centre manager to improve and supervise daily operations and performance of call centre staff. Responsibilities: Develop objectives for day-to-day activities Ensure targets are being met and evaluate performance of call centre staff Conduct effective resource planning Monitor and improve return procedures Analyse data and prepare reports for management Key skills require...

                  15 days agoneuvoo.com
                  See more details

                  Call Centre Manager - Administration

                  Bridgena Barnard Personnel Group - Midrand, Gauteng

                    Gauteng Hybrid Manager needed for a Call Centre in Fin / Insurance administration and correspondence Gauteng Hybrid Manager needed for a Call Centre in Fin / Insurance administration and correspondence Matric or equivalent 6 -8 years' experience in the financial services industry 2 -3 years of people management experience in an inbound Call Center Process improvement and systems People: training ...

                    14 days agoneuvoo.com
                    See more details

                    Team Leader - Client Service Centre

                    Anglicare Southern Queensland - Cape Town, Western Cape

                      The Opportunity to join our Team and make a difference The overall purpose of the Team Leader, Client Service Centre is to provide comprehensive operational and administrative support functions within the Client Service Centre. The role also assists with the orientation of new staff; provides supervision to Client Service Advisors; coaches, mentors and guides the team; including assessment of wor...

                      8 days agoneuvoo.com
                      See more details

                      Control Room Operator

                      People Dimension - Pretoria, Gauteng

                        Job Description/Duties: Shift work (day and night work). Monitoring video alarms in the control room. Minimum Requirements: Matric. Valid driver s license and own reliable transport. Computer literacy. Proficient in English and Afrikaans. Call Centre Agent experience (advantageous). Good eyesight. Detail focused. Competency based work.

                        1 day agoneuvoo.com
                        See more details

                        Junior Broker Service and Support Consultant

                        SET Recruitment Consultants - Johannesburg, Gauteng

                          The position requires an experienced and suitably qualified Service and Support Agent who is accountable, well spoken, and client service driven.Support the Financial Advisors and provide them with detailed information regarding their clients portfoliosManaging the support Centre, in terms of monitoring inbound calls from participants with regards to Itransact platformAssist the Financial Advisor...

                          1 day agoneuvoo.com
                          See more details

                          Client Service Consultant

                          Finding Personnel - Pretoria, Gauteng

                            Job Details:Title: Client Service ConsultantLocation: Pretoria, GautengPermanent: YesFull time: YesIndustry: Insurance Salary / CTC: R 18 000Reports to: Call Centre ManagerJob Description:The overall purpose of the Client Service Consultant is to provide exceptional customer service by ensuring all interactions with clients (making and taking calls, e-mails, faxes) are underpinned by Our Client s...

                            2 days agoneuvoo.com
                            See more details

                            Operation Manager - BPO (Call Centre)

                            ABC Worldwide - Cape Town, Western Cape

                              Job Description: Operation Manager - BPO (Call Centre) Job Responsibilities: Manage overall operations and performance of the call centre team Implement and monitor processes to improve efficiency and quality of service delivery Develop and maintain strong client relationships Analyze data and metrics to identify areas for improvement Ensure compliance with company policies and regulations Essent...

                              16 days agoneuvoo.com
                              See more details

                              Emergency Call Advisor

                              Bield Housing and Care - Randburg Central, Randburg and Ferndale

                                New - Emergency Call Advisor in GlasgowIf you are the sort of person who can remain calm in a crisis and use your communications skills to effectively manage the situation, we would love to hear from you!Bield Response 24 have a fantastic opportunity for a new Emergency Call Advisor to join our alarm receiving centre, answering incoming alarm and voice calls, understanding the reason for the call...

                                11 days agoneuvoo.com
                                See more details

                                Specialised Operations Manager

                                Nimble Credit Solutions - Johannesburg, Gauteng

                                  OPERATIONS MANAGER: SPECIALISED COLLECTION - JOHANNESBURG Reporting to: National Operations Executive Location: Sandton, Johannesburg ABOUT US Nimble Group is a specialist financial services firm that provides credit solutions to debtors from established credit grantors across the banking, retailer, and service-providing industries. Culture-wise, we are looking for someone who will contribute to ...

                                  1 day agoneuvoo.com
                                  See more details

                                  Sales Agent

                                  Pathfinders Consulting - Cape Town, Western Cape

                                    Were seeking Insurance agents for our Call Centre to assist clients with their insurance needs. Position Overview: As an Insurance Agent, youll handle inbound and outbound calls, provide expert advice, and ensure customer satisfaction. Key Duties and Responsibilities: Assist clients with insurance inquiries, policy renewals, and claim processing. Assess client needs and recommend appropriate cove...

                                    2 days agoneuvoo.com
                                    See more details
                                    New

                                    Manager, Contact Management

                                    Standard Bank Group - Johannesburg, Gauteng

                                      Job DescriptionLeads the work in pursuit of initiatives to optimise the Contact Management within the Fraud structure through Dialler, traffic and workforce management in order to achieve maximum output and effectiveness of solutions. Ensures Fraud strategies are translated into executable contact strategies, that work to achieve the desired results from a Fraud Operations perspective, and to mai...

                                      22 hours agoneuvoo.com
                                      See more details

                                      Sales Agent

                                      Pathfinders Consulting - Cape Town, Western Cape

                                        Job Description Were seeking Insurance agents for our Call Centre to assist clients with their insurance needs. Position Overview: As an Insurance Agent, youll handle inbound and outbound calls, provide expert advice, and ensure customer satisfaction. Key Duties and Responsibilities: Assist clients with insurance inquiries, policy renewals, and claim processing. Assess client needs and recommend ...

                                        2 days agoneuvoo.com
                                        See more details

                                        Quality Assurance Specialist

                                        Mukuru - Cape Town, Western Cape

                                          We're on the lookout for a Quality Assurance Specialist to become a valued member of our team in Cape Town. The Quality Assurance Specialist will be responsible for scoring and/or assessing the quality of calls, chats and emails taken by our Payment Operations team. You will monitor and assess the quality of customer interactions across all channels. The Quality Assurance Specialist is also respo...

                                          1 day agoneuvoo.com
                                          See more details

                                          Team Leader - Client Engagement (CAPE TOWN)

                                          Sanlam - Cape Town, Western Cape

                                            Job DescriptionThe Santam Direct Call Centre has a position available for a First Line Manager in the Client Engagement department. The role is based in Bellville, Cape Town. The purpose of this role is to ensure that the client services service levels are maintained within Contact Centre. Lead and manage a team of Client Service Consultants within the larger Client Services team. The incumbent m...

                                            3 days agoneuvoo.com
                                            See more details
                                            New

                                            Customer Service Representative

                                            Foundever - Cape Town, Western Cape

                                              Customer Service Advisor Salary Minimum 7500 per Month Plus Medical & Pension. Location Waterfront Cape Town. Working Pattern 40 Hours per week between Monday to Sunday (you would need to be fully flexible between these days) Hours will differ dependant on campaign opening times Contract Type Permanent Your working life is how you spend a large proportion of your time. Why not spend it realising ...

                                              22 hours agoneuvoo.com
                                              See more details

                                              International Call Centre Agents

                                              Tower Group - Durban, Kwazulu Natal

                                                Tower Group is in search of motivated and customer-focused individuals to join our Client's team as International Call Centre Agents.Position Overview:As an International Call Centre Agent, you will play a pivotal role in ensuring a positive customer experience for our international clientele. You will be responsible for handling inbound and outbound calls, addressing customer inquiries, resolvin...

                                                20 days agoneuvoo.com
                                                See more details

                                                Call Center Agent

                                                Bright Light Training - Soweto, Johannesburg

                                                  Call Center Agent - Urgently needed Description: Call Clients for New Sales Must-Have internet Remote setup Able to use Call Centre Dialer Remote training Ability to work from home Develop a growth strategy focused both on financial gain and customer satisfaction Conduct research to identify new markets and customer needs Arrange business meetings with prospective clients Promote the company s pr...

                                                  16 days agoneuvoo.com
                                                  See more details

                                                  Page of 96 

                                                  Next Page
                                                  Job type