Call centre jobs in Bryanston

The Business Liaison Officer (BLO) will be responsible for the development and implementation of marketing strategies (including print / digital/social media marketing) with a focus on campaigns aimed at acquiring new business, retaining existing clients, and creating relevant customer journeys: The BLO will be the custodian of the company's brand, coordinating the brand internally and externally...

Consumer Sales Specialist (Call-centre) Coloplast South Africa has an exciting opportunity for a Consumer Sales Specialist to join a brand-new team within the Consumer Care department. The Consumer Sales team will be responsible for selling while caring by fully understanding Consumers needs, challenges, lifestyle goals and expertly recommending the appropriate solution and product to meet these ...

The Consumer Services Specialist is responsible for ensuring completeness and accuracy of the operational aspects of the consumer journey which includes: enrolments of consumers, sales orders process, answering queries on products and/or services and providing exceptional consumer service. The ideal candidate will be a professional individual who learns quickly, has a keen eye for detail, has the...

Main Purpose of Position: The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders. Main Responsibilities (including but not limited to): Answering inbound calls timeously. Be professional and polit...

Grade 12 with a Bachelor's in Business Management7 years' experience managing a contact / call centreExperience in the Travel and or Tourism industry advantageousExperience in managing and working with budgets.Experience in starting up new call centers (International Campaigns) Ability to manage multiple call centre campaigns (all International)Strong staff management and trainingTarget driven.St...

MatricTravel and Tourism Diploma advantageous5 years' experience in contact centrePrevious experience handling USA and or International campaigns in a contact centreManage teams between 15 - 25 agentsLead, guide, coach and support the teamMust be able to work shift work as this is a 24 hour call centre

MatricDiploma in Business Management or equivalent2-4 years' experience in a Call Centre environment in a position of assisting call centre agentsEnsure quality assurance standards are maintained by all agentsExperience in implementing and monitoring corrective quality assurance actionsAssist Training Officer and Contact Centre Manager with identifying training needs for the agentsMust be able to...

MatricDiploma Business Administration or Resource Management 5 years' workforce management experience in a Contact Centre / Call CentrePlanning shift and ensuring agent capacityDetermine resource and space requirements for all teams on various campaignsMonitor shift patterns Analyse real time workload requirementsShift work 24 hour Contact Centre

MatricQualification in training or educationHR ND advantage3 years' experience designing and implementing employee development programmes in a Contact Centre / Call Centre environment Monitor and facilitate training programmesUpdate and prepare training materialFacilitate training Assist employees to enhance their skillsShift work 24 hour contact centre

Functieomschrijving The Team Lead is responsible for ensuring managed service is provided to all clients, to ensure that their IT infrastructure and systems remain operational. This is done through proactively managing, overseeing, monitoring, investigating and resolving escalated technical incidents and problems to ensure the restoration of these services to the clients to ensure compliance to t...

Functieomschrijving We are currently looking for a Junior Network Infrastructure Engineer to support the business in achieving its strategic objectives. As a Junior Network Infrastructure Engineer in the Dimension Data Intelligent Infrastructure team, you will provide operational and engineering support across all DD Global Service Provider Network elements across the MPLS, Internet, Data Centre,...

Our ClientA global leader in the BPO sector offering world-class CX and Service Centres at all their locations. They service industries such as eCommerce, Retail, Food Delivery, and Technology. Our client is looking for English Customer Service Agents that is excited about entering the international market. Package- R7000- Night Shift Allowance up to R1,500.00.- Transport subsidy Allowance up to ...

Our Client:A global leader in the BPO sector offering world-class CX and Service Centres at all their locations. They service industries such as eCommerce, Retail, Food Delivery, and TechnologyThe Role:The Quality Assurance Manager assures consistent quality of operations by developing and enforcinggood, automated business practice systems, validating processes, providing documentation andmanagin...

Call Centre Team Leader Bluespec Holdings 2023-06-29 Gauteng - Sandton Job Ref #: BSH-140 Industry: Call Centre Job Type: Permanent Positions Available: 1 We are looking for seasoned Team Leaders to join our dynamic team in our inbound Emergency Contact Centre. Job Description Main Job Function:You will manage and direct call centre agents in achieving their required daily duties. Your role will ...

Call Centre Manager Bluespec Holdings 2023-06-29 Gauteng - Sandton Job Ref #: BSH-139 Industry: Call Centre Job Type: Permanent Positions Available: 1 We are currently seeking an experienced Call Center Manager to join our dynamic team in an inbound Emergency Contact Centre. Job Description Main Job Function:In this role, you will be responsible for overseeing the day-to-day operations of our Cal...

Our Client:A global leader in the BPO sector offering world-class CX and Service Centres at all their locations. They service industries such as eCommerce, Retail, Food Delivery, and TechnologyAbout the role:Our client is now ready to take the next step by providing call center services to their existing 100 clients and to expand across new clients and markets. To keep up with the strong demand a...

Sales Team Leader: Pet Oneplan Underwriting Managers (Pty) Ltd. 2023-05-02 Sandton Job Ref #: OP-50 Industry: Call Centre Job Type: Permanent Positions Available: 1 To effectively manage a team of sales agents that are responsible to achieve conversion rates and sales targets. Ensuring that quality and compliance measures are adhered to, and targets achieved. To ensure that the company vision and...

Sales Manager Oneplan Underwriting Managers (Pty) Ltd. 2023-03-02 Sandton Job Ref #: OP-49 Industry: Call Centre Job Type: Permanent Positions Available: 1 To effectively manage a team of sales agents that are responsible to achieve conversion rates and sales targets. Ensuring that quality and compliance measures are adhered to, and targets achieved. To ensure that the company vision and values a...

Job Description I am representing a reputable insurance company who is looking for Senior Manager: Operations & Legal Claims to lead their team. The ideal candidate has experience working in a call-centre environment. This organisaion offers long-term growth and development. If you would like to hear more about this role then please get in touch today. We require a candidate with: LLB/Compliance ...

The ideal candidates for this positions are: school leavers/students/junior candiates. Your dudies will include but not be limited to: * Communicate telephonically with Customers * Assist Customers telephonically with queries Requirements: * Grade 12/Ma

Seeking a Call Centre Manager to start as soon as possible. Take overall responsibility for the performance and ongoing development of the Call Centre functions, ensuring delivery of contractual obligations. Ensure appropriate staffing and action accordi

Call Centre Manager Matric and degree/ diploma within IT and Call Centre Management within an IT industry. Functional Responsibilities: Ensuring online machines are cross referenced and up to date Ensuring support is activated when needed Attending meeti

We are urgently looking for : - Afrikaans Speaking Call Centre Staff for our Client in Marlboro - Age 23 - 35 years - Grade 12 a prerequisite - Hourly rate R 41/hour - Dedicated and motivated people with good telephone and computer skills - Target driv

Eltel Academy needs to prepare 45 Candidates for Call Centre Training. No experience Needed. We will train all individuals on an a 1 week program covering: 1) Customer Service Training 2) Using the Telephone as a Sales Tool 3) Call Centre Training 4) Mas