Wed Mar 27 2024 08:30:21 GMT+0000 (Coordinated Universal Time)

call centre and customer service jobs

Customer Service Representative

Foundever - Cape Town, Western Cape

    Customer Service Advisor Salary Minimum 7500 per Month Plus Medical & Pension. Location Waterfront Cape Town. Working Pattern 40 Hours per week between Monday to Sunday (you would need to be fully flexible between these days) Hours will differ dependant on campaign opening times Contract Type Permanent Your working life is how you spend a large proportion of your time. Why not spend it realising ...

    1 day agoneuvoo.com
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    Outbound Call Centre Agent

    Nedbank - Johannesburg, Gauteng

      Job Family SALES AND SERVICES Career Stream CALL CENTRE (Service) Leadership Pipeline Manage Self: Technical Job Purpose To provide professional and efficient call services in order to optimise client experience for Nedbank clients and ensure continued relationships are created and maintained. Job Responsibilities Adhere to the daily schedule to ensure that targets are met by following the work p...

      6 days agoneuvoo.com
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      Junior Broker Service and Support Consultant

      SET Recruitment Consultants - Johannesburg, Gauteng

        The position requires an experienced and suitably qualified Service and Support Agent who is accountable, well spoken, and client service driven.Support the Financial Advisors and provide them with detailed information regarding their clients portfoliosManaging the support Centre, in terms of monitoring inbound calls from participants with regards to Itransact platformAssist the Financial Advisor...

        2 days agoneuvoo.com
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        Client Service Consultant

        Finding Personnel - Pretoria, Gauteng

          Job Details:Title: Client Service ConsultantLocation: Pretoria, GautengPermanent: YesFull time: YesIndustry: Insurance Salary / CTC: R 18 000Reports to: Call Centre ManagerJob Description:The overall purpose of the Client Service Consultant is to provide exceptional customer service by ensuring all interactions with clients (making and taking calls, e-mails, faxes) are underpinned by Our Client s...

          3 days agoneuvoo.com
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          Team Leader - Client Service Centre

          Anglicare Southern Queensland - Cape Town, Western Cape

            The Opportunity to join our Team and make a difference The overall purpose of the Team Leader, Client Service Centre is to provide comprehensive operational and administrative support functions within the Client Service Centre. The role also assists with the orientation of new staff; provides supervision to Client Service Advisors; coaches, mentors and guides the team; including assessment of wor...

            9 days agoneuvoo.com
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            Greek Customer Service and Sales Representative

            ABC Worldwide - Cape Town, Western Cape

              Work for a prestigious airline brand on various work streams Assistance to passengers with pre & post flight departure travel-related queries in customer relations department in Greek & English languages Work on airline reservations systems & handle outbound voice calls, written correspondence & other multimedia channels daily. Fully paid product and systems training provided. Daily interactions ...

              10 days agoneuvoo.com
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              Customer Care Supervisor

              Sandi Crowther Recruitment - Johannesburg, Gauteng

                Hyde Park, Gauteng. Fast- growing company within the Telecommunications industry seeks Customer Care Supervisor with strong leadership and coaching capabilities, and previous relevant experience in managing a team. The Customer Care Supervisor will be responsible for monitoring, managing, and upskilling the Customer Care Consultants, ensuring quality assurance standards, and actioning higher-leve...

                6 days agoneuvoo.com
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                Head of Quality Assurance- (Contact Centre)

                Talksure - Umhlanga, Durban

                  At GBS Support Services, the primary objective is to guarantee a uniform brand experience across every customer interaction while ensuring agents consistently deliver quality service aligned with our organizational objectives. This involves crafting a cutting-edge Call Center quality monitoring strategy aimed at enhancing and maintaining high levels of customer satisfaction. JOB RESPONSIBILITIES ...

                  6 days agoneuvoo.com
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                  Head of Quality Assurance- (Contact Centre)

                  Talksure - Durban, Kwazulu Natal

                    At GBS Support Services, the primary objective is to guarantee a uniform brand experience across every customer interaction while ensuring agents consistently deliver quality service aligned with our organizational objectives. This involves crafting a cutting-edge Call Center quality monitoring strategy aimed at enhancing and maintaining high levels of customer satisfaction. JOB RESPONSIBILITIES ...

                    6 days agoneuvoo.com
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                    Client Service Consultant (Insurance - must have RE5)

                    Talent Evolution - Pretoria, Gauteng

                      The overall purpose of the Client Service Consultant is to provide exceptional customer service by ensuring all interactions with clients (making and taking calls, e-mails, faxes) are underpinned by the company's Client Service excellence ethos and are focused on resolving their issues, protecting their dreams, and servicing all their relevant needs efficiently and professionally. Duties: Provide...

                      5 days agoneuvoo.com
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                      Contact Centre NQF 3/4 - Learnership for Individuals with Disabilities

                      Isilumko Staffing - Durban, Kwazulu Natal

                        Contact Centre NQF 3/4 - Learnership for Individuals with Disabilities (Durban)Our client is looking for individuals to participate in a Contact Centre Learnership.Qualification: Contact Centre NQF 2Potential Start Date: TBCLocation: Durban (Cornubia/Hippo Park)Stipend: R7 500Position Requirements:Matric (Grade 12/National Senior Certificate)Must have at least 6 months Customer Service experience...

                        3 days agoneuvoo.com
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                        Customer Care Supervisor

                        Sandicrowther Recruitment - Johannesburg, Gauteng

                          Customer Care Supervisor4-- - 4--PermanentDURAdmin, Office & SupportGauteng, JHB - CentralR - R ( Provident Fund benefit)Hyde Park, Gauteng. Fast- growing company within the Telecommunications industry seeks Customer Care Supervisor with strong leadership and coaching capabilities, and previous relevant experience in managing a team.The Customer Care Supervisor will be responsible for monitoring,...

                          7 days agoneuvoo.com
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                          Emergency Call Advisor (Annualised) x3

                          Bield Housing and Care - Randburg Central, Randburg and Ferndale

                            New - Emergency Call Advisor (Annualised) in GlasgowIf you are the sort of person who can remain calm in a crisis and use your communications skills to effectively manage the situation, we would love to hear from you!Bield Response 24 have a fantastic opportunity for a new Emergency Call Advisor to join our alarm receiving centre, answering incoming alarm and voice calls, understanding the reason...

                            6 days agoneuvoo.com
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                            Quality Assurance Specialist

                            Mukuru - Cape Town, Western Cape

                              We're on the lookout for a Quality Assurance Specialist to become a valued member of our team in Cape Town. The Quality Assurance Specialist will be responsible for scoring and/or assessing the quality of calls, chats and emails taken by our Payment Operations team. You will monitor and assess the quality of customer interactions across all channels. The Quality Assurance Specialist is also respo...

                              2 days agoneuvoo.com
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                              Manager- TCOE Customer Project Management.ICT COE

                              MTN Group - Johannesburg, Gauteng

                                To continuously improve the processes and operations that allow the Client Services teams to deliver MTN Business solutions and products to clients in line with the target costs, KPIs and defined SLAs This role will also be responsible for continuously improving the cost-to-serve and cost-to-assure though demand analysis, vendor performance analysis and process optimization. The role will be resp...

                                6 days agoneuvoo.com
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                                Greek Customer Service and Sales Consultant

                                RMV Solutions - Roodepoort, Johannesburg

                                  GREEK CUSTOMER SERVICE & SALES REPRESENTATIVE WORK FROM HOME! Brief CSSR Job description Work for a prestigious airline brand on various work streams Assistance to passengers with pre & post flight departure travel-related queries in customer relations department in Greek & English languages Work on airline reservations systems & handle outbound voice calls, written correspondence & other multime...

                                  13 days agoneuvoo.com
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                                  Manager, Contact Management

                                  Standard Bank Group - Johannesburg, Gauteng

                                    Job DescriptionLeads the work in pursuit of initiatives to optimise the Contact Management within the Fraud structure through Dialler, traffic and workforce management in order to achieve maximum output and effectiveness of solutions. Ensures Fraud strategies are translated into executable contact strategies, that work to achieve the desired results from a Fraud Operations perspective, and to mai...

                                    1 day agoneuvoo.com
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                                    Jnr Customer Service Agent (JB4213)

                                    Recruitment - Cape Town, Western Cape

                                      Jnr Customer Service Agent (JB4213) Cape Town Market Related Provide outstanding customer service to clients via various communication channels including phone, email, and live chat. Address customer inquiries, concerns, and complaints promptly and professionally. Assist customers with product information, troubleshooting, and issue resolution. Collaborate with other team members to ensure seamle...

                                      15 days agoneuvoo.com
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                                      Team Leader - Client Engagement (CAPE TOWN)

                                      Sanlam - Cape Town, Western Cape

                                        Job DescriptionThe Santam Direct Call Centre has a position available for a First Line Manager in the Client Engagement department. The role is based in Bellville, Cape Town. The purpose of this role is to ensure that the client services service levels are maintained within Contact Centre. Lead and manage a team of Client Service Consultants within the larger Client Services team. The incumbent m...

                                        4 days agoneuvoo.com
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                                        Sales Agent

                                        Pathfinders Consulting - Cape Town, Western Cape

                                          Were seeking Insurance agents for our Call Centre to assist clients with their insurance needs. Position Overview: As an Insurance Agent, youll handle inbound and outbound calls, provide expert advice, and ensure customer satisfaction. Key Duties and Responsibilities: Assist clients with insurance inquiries, policy renewals, and claim processing. Assess client needs and recommend appropriate cove...

                                          3 days agoneuvoo.com
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                                          Service Administrator & Coordinator

                                          GEA - Cape Town, Western Cape

                                            Responsibilities / Tasks Processing Service CallsEnsure WIP is up to date only actual WIP on your name.Open Service call numbers for Breakdowns, Planned Work and Day to day.Load lines and create picking lists.Follow up on spares delivery.Keep Service Supervisor & client up to date with spares deliveries.Check spares with FSE.Liaise with Service Supervisor and assist in planning work schedule and ...

                                            13 days agoneuvoo.com
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                                            Emergency Call Advisor

                                            Bield Housing and Care - Randburg Central, Randburg and Ferndale

                                              New - Emergency Call Advisor in GlasgowIf you are the sort of person who can remain calm in a crisis and use your communications skills to effectively manage the situation, we would love to hear from you!Bield Response 24 have a fantastic opportunity for a new Emergency Call Advisor to join our alarm receiving centre, answering incoming alarm and voice calls, understanding the reason for the call...

                                              12 days agoneuvoo.com
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                                              International Call Centre Agents

                                              Tower Group - Durban, Kwazulu Natal

                                                Tower Group is in search of motivated and customer-focused individuals to join our Client's team as International Call Centre Agents.Position Overview:As an International Call Centre Agent, you will play a pivotal role in ensuring a positive customer experience for our international clientele. You will be responsible for handling inbound and outbound calls, addressing customer inquiries, resolvin...

                                                21 days agoneuvoo.com
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                                                Sales Agent

                                                Pathfinders Consulting - Cape Town, Western Cape

                                                  Job Description Were seeking Insurance agents for our Call Centre to assist clients with their insurance needs. Position Overview: As an Insurance Agent, youll handle inbound and outbound calls, provide expert advice, and ensure customer satisfaction. Key Duties and Responsibilities: Assist clients with insurance inquiries, policy renewals, and claim processing. Assess client needs and recommend ...

                                                  3 days agoneuvoo.com
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