Wed Mar 27 2024 08:30:21 GMT+0000 (Coordinated Universal Time)

Call Center Team Leader Jobs in Western Cape

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Team Leader- Call Centre ( Medical Assistance)

Collinson - Cape Town, Western Cape

    We use our expertise and products to craft customer experiences. Our range of services helps global brand acquire, engage and retain choice-rich customers. 2023 Collinson International Limited. Registered in England & Wales under registration No. 2577557 Registered address : 3 More London Riverside, London, SE1 2AQ, United Kingdom. We provide Assistance and Claims Management services for insurers...

    6 hours agoneuvoo.com
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    Team Leader- Call Centre ( Medical Assistance)

    Collinson - Cape Town, Western Cape

      We provide Assistance and Claims Management services for insurers and brokers around the world. Our expertise in Claims Management, pioneering processes, in-house professionals and worldwide network of associates, are what make stand out to our partners and their customers. Collinson Group is a global leader in shaping and influencing customer behaviour to drive revenue and add value for our clie...

      30+ days agoneuvoo.com
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      German Call Centre Agent: Consultations and presales.

      ABC Worldwide - Cape Town, Western Cape

        Our client helps people in every phase of their life to enjoy unrestricted quality of life within their own four walls. As one of the market leaders in the field of stairlifts and home lifts, it is their daily ambition to offer their customers the best advice and service. A day in your future role No Cold Calling You receive inquiries from interested parties, consult them on our products over the...

        30+ days agoneuvoo.com
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        Training Manager

        TTEC - Cape Town, Western Cape

          Training ManagerTraining Manager Cape Town SA US hoursAt TTEC, we re all about the Human Experience. Elevated. As a Training Manager in Cape Town, South Africa you ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. Please note this role requires US working hours.Learning and Leadership De...

          21 days agoneuvoo.com
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          Senior Operations Manager BPO

          TTEC - Cape Town, Western Cape

            Senior Operations Manager BPOSenior Operations Manager Cape TownAt TTEC, we re all about the Human Experience. Elevated. As a Senior Operations Manager / Service Delivery Manager Cape Town, SA you ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.What You ll be DoingDo you have a passion ...

            29 days agoneuvoo.com
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            Call Center Team Leader

            mPower People Solutions - Cape Town, Western Cape

              Team Leader PositionIf you have the following or know someone with the below experience please submit your CV3 year experience in an inbound customer service environment (preferably working with various medical aid schemes)MatricSpeak fluent in two or more of the following languages besides English: Xitsonga, Sepedi, Setswana, Sesotho, Tshivenda, Siswati, NdebeleApplicants who does not have the a...

              30+ days agoneuvoo.com
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              Portuguese Online Lottery Support Market related salary Cape Town, South Africa

              Language Recruiters - Cape Town, Western Cape

                An exciting job opportunity awaits you as a Portuguese Online Lottery Support professional to join a leading gaming operator in Cape Town!We are seeking a vibrant individual fluent in Portuguese to provide high-quality telephone and e-mail support to customers participating in online lottery activitiesIf you are fluent in Portuguese, passionate about customer service, and have experience in the g...

                30+ days agoneuvoo.com
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                National Customer Service/ Call Centre Manager

                Buffalo International Logistics - Cape Town, Western Cape

                  RequirementBachelor's degree in business administration, management, or a related field. Master's degree is a plus.8 years experience in a multi-national company at management Level.12 years experience in customer serviceMust have proven experience with Logistics industryStrong understanding of EcommerceStrong understanding of customer service principles and practices.Excellent communication and ...

                  30+ days agoneuvoo.com
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                  Call Centre Team Manager

                  CallForce - Cape Town, Western Cape

                    Work with an iconic international brand to lead, mentor and coach a team of Call Centre Agents to createand deliver amazing customer experiences. Support and motivate your team to ensure they re on track to meet client goals. Handle customer escalations, contribute to creating a positive work environment. Leading and managing a team of Call Centre Agents to achieve client SLA requirements Continu...

                    30+ days agoneuvoo.com
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                    Dutch Technical Support Specialist

                    SA Commercial - Cape Town, Western Cape

                      Dutch Technical Support Specialist We are actively seeking experienced call center agents to join our team, providing exceptional customer service for retail software and equipment in a first-line tech support capacity. This role focuses on supporting English-speaking US and European customers, and it is a premise-based position based in Cape. Responsibilities: Deliver an excellent customer exper...

                      30+ days agoneuvoo.com
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                      Helpdesk Agent Tier 1

                      Herotel - Worcester, Boland

                        Applications are invited for the Helpdesk Agent Tier 1 position to be based in Worcester / Stellenbosch . PURPOSE OF THE ROLE: Tier 1 Helpdesk Agents provide friendly and efficient first contact support to customers through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries p...

                        30+ days agoneuvoo.com
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                        Helpdesk Agent Tier 1

                        Herotel - Stellenbosch, Boland

                          Applications are invited for the Helpdesk Agent Tier 1 position to be based in Worcester / Stellenbosch . PURPOSE OF THE ROLE: Tier 1 Helpdesk Agents provide friendly and efficient first contact support to customers through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries p...

                          30+ days agoneuvoo.com
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                          Network Manager

                          Isilumko Staffing - Cape Town, Western Cape

                            Our client in the BPO Call Centre is urgently looking for a Network Manger: This is a SME (Subject Matter Expert) role that ensures a seamless IT Network Management , helping business growth and creating value for business and their clients through IT intervention. Basic Requirements:10 years of experience in Networking and Network security technologies with minimum 3 years in above capacity in a...

                            30+ days agoneuvoo.com
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                            Workforce Manager

                            Mukuru - Cape Town, Western Cape

                              Hey there, here's a chance to dive into the action as a Workforce Manager in our top-notch Contact Centre in Cape Town! As the Workforce Manager, you'll be the maestro behind the scenes, orchestrating productivity for our amazing customer support team. Your mission? Assess, analyze, and report on employee productivity at individual, inter-departmental, and department group levels. If you're ready...

                              30+ days agoneuvoo.com
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                              Team Leader Travel Call Centre (Sabre) (Night Shift)

                              WNS Global Services - Cape Town, Western Cape

                                Job DescriptionWe are looking for professional, high performance individuals, with sound leadership and problem solving skills, to lead a team of Agents to create a customer centric and high performance culture through effective management of people, metrics and projects, with the objective of generating and the retention of business and revenue, through continuous improvement.QualificationsEssen...

                                30+ days agoneuvoo.com
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                                Call Centre Agent

                                Oceana - Cape Town, Western Cape

                                  As a global premium leader in the fishing industry, the Oceana Group seeks to bring on board exceptional professionals who will help advance our mission to positively impact lives. Our core business is the catching, processing, marketing and distribution of canned fish, fishmeal, fish oil, lobster, horse mackerel, squid and hake. But that s just on the surface, deep down we are so much more. We a...

                                  30+ days agoneuvoo.com
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                                  Assistant Manager Training- Voice and Communications

                                  WNS Global Services - Cape Town, Western Cape

                                    Job DescriptionMain purpose:The purpose of the Voice and Communications Trainer is to deliver on the required training needs identified for the assigned operational business units. Drive the communications needs analysis for Floor Support Teams for on-time and quality delivery Manage Trainee competency and quality Conduct TNI & TNA to program the modules as per the process needs Conduct TNI throu...

                                    30+ days agoneuvoo.com
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                                    Team Leader - Insurance Call Centre (US Hours)

                                    WNS Global Services - Cape Town, Western Cape

                                      Job DescriptionJob DescriptionWe are looking for professional, high performance individuals, with sound leadership and problem solving skills, to lead a team of Agents to create a customer centric and high performance culture through, effective management of people, metrics and projects, with the objective of generating and the retention of business and revenue, through continuous improvement.Key...

                                      30+ days agoneuvoo.com
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                                      Insurance Call Centre Agent - Night Shift (US Hours)

                                      WNS Global Services - Cape Town, Western Cape

                                        Job DescriptionCSR Responsibilities Receive incoming calls from customers who have a policy related question Ability to interact and thrive in a fast-paced environment dealing with a high volume of calls and stressful situations Deliver appropriate sense of urgency when responding to customer requests Maintain professional etiquette and provide exceptional customer service when corresponding with...

                                        30+ days agoneuvoo.com
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                                        Team Leader Travel Call Centre (Night Shift)

                                        WNS Global Services - Cape Town, Western Cape

                                          Job DescriptionWe are looking for professional, high performance individuals, with sound leadership and problem solving skills, to lead a team of Agents to create a customer centric and high performance culture through effective management of people, metrics and projects, with the objective of generating and the retention of business and revenue, through continuous improvement.Additional Informat...

                                          30+ days agoneuvoo.com
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                                          Operations Manager - Insurance Call Centre - US Hours

                                          WNS Global Services - Cape Town, Western Cape

                                            Job DescriptionAn exciting opportunity for a Group Manager Operations Night Shift has just become available in our US Insurance Campaign. We are looking for professional, high performance individuals, with sound leadership and problem solving skills, to lead a team of Team Leaders to create a customer centric and high performance culture through effective management of people, metrics and project...

                                            30+ days agoneuvoo.com
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                                            Call Center Agent - Inbound/Outbound - Claremont, South Africa

                                            WNS Global Services - Cape Town, Western Cape

                                              Job DescriptionWe are looking for customer-focused and results-orientated individuals, with sound problem-solving and interpersonal skills, to deliver effective solutions for customers, to enable collections and minimize bad-debt write-offs for our UK-based clients.KEY RESPONSIBILITIES WILL INCLUDE:Query Handling (Inbound, Outbound & Back-office)Investigating and responding to a defined range of ...

                                              30+ days agoneuvoo.com
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                                              Call Center Agent - Inbound/Outbound - Bellville, South Africa

                                              WNS Global Services - Cape Town, Western Cape

                                                Job DescriptionWe are looking for customer-focused and results-orientated individuals, with sound problem-solving and interpersonal skills, to deliver effective solutions for customers, to enable collections and minimize bad-debt write-offs for our UK-based clients.KEY RESPONSIBILITIES WILL INCLUDE:Query Handling (Inbound, Outbound & Back-office)Investigating and responding to a defined range of ...

                                                30+ days agoneuvoo.com
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                                                Call Center Agent - Inbound/Outbound - Century City, South Africa

                                                WNS Global Services - Cape Town, Western Cape

                                                  Job DescriptionWe are looking for customer-focused and results-orientated individuals, with sound problem-solving and interpersonal skills, to deliver effective solutions for customers, to enable collections and minimize bad-debt write-offs for our UK-based clients.KEY RESPONSIBILITIES WILL INCLUDE:Query Handling (Inbound, Outbound & Back-office)Investigating and responding to a defined range of ...

                                                  30+ days agoneuvoo.com
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                                                  Job Title
                                                  • Customer support
                                                  • Call Center Team Leader
                                                  Location
                                                  Job Scope
                                                  • Full-time
                                                  Job type
                                                  • Contract
                                                  • Permanent