We are seeking a Call Centre Agent to join our team in fast-paced environment and provide callers with a first time resolution to queries in order to provide quality service within the required SLA framework, business rules and regulatory requirements through the execution of predefined objectives as per agreed SOPs. 12 month contract - 100% Onsite Process: Accountable for own work quality, stand...
Randburg, South Africa | Posted on 01/18/2024 Alinta Tech Solutions (also known as Alinta Tech) is a Managed IT Support Services and Technology Solutions Provider. Our services include comprehensive IT support functions, Recruitment / Outsourced IT staffing and technology solutions designed to support the success and growth of small and medium-sized businesses. Alinta Tech is owned by Alintacorp ...
We are seeking a Call Centre Agent to join our team in fast-paced environment and provide callers with a first time resolution to queries in order to provide quality service within the required SLA framework, business rules and regulatory requirements through the execution of predefined objectives as per agreed SOPs. 12 month contract - 100% Onsite Process: Accountable for own work quality, stand...
Johannesburg, South Africa | Posted on 02/08/2024 Alinta Tech Solutions (also known as Alinta Tech) is a Managed IT Support Services and Technology Solutions Provider. Our services include comprehensive IT support functions, Recruitment / Outsourced IT staffing and technology solutions designed to support the success and growth of small and medium-sized businesses. Alinta Tech is owned by Alintac...
Are you ready to lead a dynamic team that provides world-class customer service? We are seeking a skilled Call Centre Manager to oversee our clients' Inbound and Outbound CRM support operations within the manufacturing sector. Reporting directly to the Line Manager for Sales and marketing, you'll play a pivotal role in driving excellence and efficiency across our call centre. Your responsibilitie...
Requirements: Previous experience in a customer support role Track record of over-achieving quota Strong phone and verbal communication skills along with active listening Familiarity with CRM systems and practices Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively High school degreeResponsibilities: Manage large amounts...
Client Contact Center Administrator (JB4316) Claremont, Cape Town, Western Cape R11 000 - R16 000 CTC per month based on experience Permanent A leading provider of insurance solutions, dedicated to delivering exceptional service and peace of mind to their clients and strives to exceed expectations by consistently upholding the highest standards in the industry, is looking for a client contact cen...
We are looking for a candidate with phone experience in sales, who is fluent in both spoken and written English. This is a remote job position with a call center feel, so if you are dependable with an excellent work ethic, and a distraction-free workspace, you can work from the comfort of your own home. This role begins as a seasonal position (Feb-May), but with strong potential to turn into a lo...
These jobs were popular with other job seekers Genpact South Africa Proprietary Limited Genpact South Africa Proprietary Limited We looking for talented individuals to join our team as Inbound Call Centre Agents. Our offices are located in Woodlands and we are looking for candidates who reside in nearby areas.Duties & ResponsibilitiesAnswering incoming calls from customers regarding inquiries, co...
Job Purpose Manages and builds a high-performance call centre with a clear vision to provide world-class Inbound and Outbound CRM support to respective business areas including and not limited to internal and external stakeholders. Implement management controls to ensure that CLOs meet and sustain agreed customer service, productivity and other targets through daily monitoring, coaching & support...
We are urgently seeking Inbound Call Centre Agents for a Contact centre in Johannesburg. Inbound call centre Customer service Grade 12 / Matric 1 - 2 years contact centre experience Excellent communication skills Must be computer literate Salary: To be confirmed Location: Johannesburg
We are urgently seeking Inbound Call Centre Agents for a Contact centre in Johannesburg. Inbound call centre Customer service Grade 12 / Matric 1 - 2 years contact centre experience Excellent communication skills Must be computer literate Salary: To be confirmed Location: Johannesburg
Manage the day-to-day activities of the Fraud Agents (working shifts 24/7) who will detect and prevent fraud (inbound and outbound) Manage the day-to-day activities of Fraud Administration Agents who will investigate and recover losses incurred due to fraud reported on customer bank accounts (online / card fraud) Provide excellent customer service to cardholders, merchants, internal and external ...
We looking for talented individuals to join our team as Inbound Call Centre Agents. Our offices are located in Woodlands and we are looking for candidates who reside in nearby areas. Answering incoming calls from customers regarding inquiries, complaints, and product information. Providing excellent customer service by addressing customer concerns and resolving issues promptly. Upselling products...
This is a remote position. The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. 1. Responsible for managing a whole lot of incoming and outgoing calls in the operations. 2. Identify the needs of the client and find a solution to them. 3. Answering inbound calls, converting them to leads, and later to towing jobs. WORK CONDITION 1. Full Time Re...
Job Description This is a remote position. The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. 1. Responsible for managing a whole lot of incoming and outgoing calls in the operations. 2. Identify the needs of the client and find a solution to them. 3. Answering inbound calls, converting them to leads, and later to towing jobs. WORK CONDITION...
This is a remote position. The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. 1. Responsible for managing a whole lot of incoming and outgoing calls in the operations. 2. Identify the needs of the client and find a solution to them. 3. Answering inbound calls, converting them to leads, and later to towing jobs. WORK CONDITION 1. Full Time Re...
Job Description This is a remote position. The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. 1. Responsible for managing a whole lot of incoming and outgoing calls in the operations. 2. Identify the needs of the client and find a solution to them. 3. Answering inbound calls, converting them to leads, and later to towing jobs. WORK CONDITION...
We looking for talented individuals to join our team as Inbound Call Centre Agents. Our offices are located in Woodlands and we are looking for candidates who reside in nearby areas. Answering incoming calls from customers regarding inquiries, complaints, and product information. Providing excellent customer service by addressing customer concerns and resolving issues promptly. Upselling products...
The ideal candidate must have a minimum of 5years in Call Centre recruitment. Must understand the Inbound, Outbound, Cold Calling and service industries.Must have done bulk recruitment with a proven track record.Must have thorough understanding of legislation.Must be a hunter and very resourceful.Very disciplined, deadline driven and commitment to meeting and exceeding deadlines.The ability to co...
The Call Centre Agent is responsible to answer all inbound calls and attend to all walk-in visitors, identify the caller / visitor, respond to the enquiry / request either verbally or in writing and process and accurately record all information received within the set service level agreements. The Call Centre Agent is responsible to return voice messages and abandoned calls and contact members to...
Call Centre Team Leader, Illovo - Johannesburg Market Related plus commission Responsible for leading the call centre sales team who process Inbound sales calls. Help the team to achieve weekly and monthly sales budget/s set for the unit and optimize the unit resources as set by the sales division. Requirements: 1-3 years of experience in a similar role Previous leading managing call centre staff...
Are you an experienced Collections Agent (Credit Cards) who have worked at one of the TOP 4 Banks in SA doing Credit Card Collections. If you are ready for a new career and available for a 3 month contract in Sandton, then this is for you Portfolio only consists of credit cardsPerform the full collection processCapture client information on the system and make notes after calls are conducted to d...
These jobs were popular with other job seekers Genpact South Africa Proprietary Limited Medical Protection Society SA Services MPSSAS Genpact South Africa Proprietary Limited Medical Protection Society SA Services MPSSAS EXPERIENCE IN THE FINANCIAL SERVICES SECTOR IS ESSENTIALDuties & ResponsibilitiesResponsible for the planning, management and leading our call center team to obtain a better and ...
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