Call center companies in South Africa

Sharing a Vision to Drive Healthcare Forward Healthcare is an industry designed to help humans. As a global community, we continuously invest and commit to advancing human health. To deliver value and real outcomes. To rise to the challenge to find the next breakthrough by making the most of increasingly limited resources. We are inspired by the potential and propelled by the possibilities. We sh...

Sharing a Vision to Drive Healthcare Forward Healthcare is an industry designed to help humans. As a global community, we continuously invest and commit to advancing human health. To deliver value and real outcomes. To rise to the challenge to find the next breakthrough by making the most of increasingly limited resources. We are inspired by the potential and propelled by the possibilities. We sh...

Sharing a Vision to Drive Healthcare Forward Healthcare is an industry designed to help humans. As a global community, we continuously invest and commit to advancing human health. To deliver value and real outcomes. To rise to the challenge to find the next breakthrough by making the most of increasingly limited resources. We are inspired by the potential and propelled by the possibilities. We sh...

Duties:Omnichannel Customer Interaction Management- Oversee a multifaceted contact centre that handles a variety of queries, including first line and second line technical issues, billing enquiries, and general customer concerns across multiple channels such as voice calls, chatbots, social media, WhatsApp, and other digital platforms.- Ensure seamless and consistent customer service across all c...

Duties:Omnichannel Customer Interaction Management- Oversee a multifaceted contact centre that handles a variety of queries, including first line and second line technical issues, billing enquiries, and general customer concerns across multiple channels such as voice calls, chatbots, social media, WhatsApp, and other digital platforms.- Ensure seamless and consistent customer service across all c...

To lead and enhance the operations of the Contact Centre, ensuring exceptional customer service while optimising operational efficiency and cost-effectiveness. The Manager: Contact Centre will be pivotal in driving first-rate customer experiences, fostering a culture of continuous improvement, and ensuring the seamless integration of technology and people management to achieve superior service st...

Duties: Omnichannel Customer Interaction Management - Oversee a multifaceted contact centre that handles a variety of queries, including first line and second line technical issues, billing enquiries, and general customer concerns across multiple channels such as voice calls, chatbots, social media, WhatsApp, and other digital platforms. - Ensure seamless and consistent customer service across al...

To lead and enhance the operations of the Contact Centre, ensuring exceptional customer service while optimising operational efficiency and cost-effectiveness. The Manager: Contact Centre will be pivotal in driving first-rate customer experiences, fostering a culture of continuous improvement, and ensuring the seamless integration of technology and people management to achieve superior service st...

To lead and enhance the operations of the Contact Centre, ensuring exceptional customer service while optimising operational efficiency and cost-effectiveness. The Manager: Contact Centre will be pivotal in driving first-rate customer experiences, fostering a culture of continuous improvement, and ensuring the seamless integration of technology and people management to achieve superior service st...

To lead and enhance the operations of the Contact Centre, ensuring exceptional customer service while optimising operational efficiency and cost-effectiveness. The Manager: Contact Centre will be pivotal in driving first-rate customer experiences, fostering a culture of continuous improvement, and ensuring the seamless integration of technology and people management to achieve superior service st...

Reference: CMF003029-LLo-1 Emerging Group of Companies which is expanding at a healthy rate, seeks to hire a Reporting Financial Manager who will be responsible for the budgeting, monthly reporting, analysis, and KPI tracking. Qualifications: Complete BCom Accounting with complete articles (SAICA/SAIPA) Currently studying towards CIMA Skills: Advanced Excel essential Microsoft Dynamics Power BI J...

Reference: CMF003029-LLo-1 Emerging Group of Companies which is expanding at a healthy rate, seeks to hire a Reporting Financial Manager who will be responsible for the budgeting, monthly reporting, analysis, and KPI tracking. Qualifications: Complete BCom Accounting with complete articles (SAICA/SAIPA) Currently studying towards CIMA Skills: Advanced Excel essential Microsoft Dynamics Power BI J...

Job Description - Operations Director - BPO (03UNL) Operations Director - BPO Operations Director Cape Town At TTEC, we're all about the Human Experience. Elevated. As an Operations / Service Delivery Director in our Cape Town site, you will be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture....

Job Description - Operations Director - BPO (03UNL) Operations Director - BPO Operations Director Cape Town At TTEC, we're all about the Human Experience. Elevated. As an Operations / Service Delivery Director in our Cape Town site, you will be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture....

Power a brighter future together. One that is safe, smart and sustainable. At Vivint, we are dedicated to redefining the home experience with technology and services to create a smarter, greener, safer home that saves our 1.8 million customers money every month. We deliver an integrated smart home system with in-home consultation, professional installation, and support, as well as 24/7 customer c...

Position: Senior Human Resources Business PartnerLocation: Lynwood, PretoriaDo you put the HUMAN in Human Resources? Are you well versed in ways the workforce engages with an organisation? Are you ready to rewrite the rules of the world of human capital driven by doing things differently and standing out? Raise your hand if that's you because WE'RE HIRING! It's our mission to unleash the potentia...

Our client is an international concern providing claims assistance to European medical insurance companies from their African head office in Cape Town . The company seeks to grow their Cape Town team through the appointment of German native speakers in the role of Assistance Medical Co-ordinator. The primary responsibilities of the Co-ordinator is to help traveler's world-wide in difficult situat...

Our client is an international concern providing claims assistance to European medical insurance companies from their African head office in Cape Town . The company seeks to grow their Cape Town team through the appointment of German native speakers in the role of Assistance Medical Co-ordinator. The primary responsibilities of the Co-ordinator is to help traveler's world-wide in difficult situat...

As a global premium leader in the fishing industry, the Oceana Group seeks to bring on board exceptional professionals who will help advance our mission to positively impact lives. Our core business is the catching, processing, marketing and distribution of canned fish, fishmeal, fish oil, lobster, horse mackerel, squid and hake. But that's just on the surface, deep down we are so much more. We a...

Intel is talking data-center growth and is done digging graves for its dead enterprise products, including GPUs, storage, and networking products, which fell to downsizing and cost cuts. The chip maker's 5th Gen Xeon, called Emerald Rapids, is the most advanced server chip released by the company, and it came on time. Xeon chips are money spinners, and Intel will go bank on Emerald Rapids. The ch...

Call Centre Quality Assessor/Team Manager Parklands North Our client , South Africas largest importer, manufacturer and supplier of mobility goods and aids for the elderly and our head office is located in the Rivergate Business Park in Parklands North. They advertise and sponsor programs extensively on DSTV to generate enquiries for their products. Their call centre consultants make contact with...

DescriptionPURPOSE STATEMENTTo ensure sustainable IT Network for Assupol Group of Companies 1. Provide support and maintain the voice infrastructure.Monitor voice servers, SIP trunks and gateways for problems(Switchboard system, Call managers, Transcoders, Session Boarder Controllers, and voice gateways)Create user profiles on the cisco phones; add phones and user profiles to call managers; alloc...

Role DetailsType of Support: Omnichannel (Email, chat, video call)Contract Duration: Full-timeTraining Schedule: Monday - Friday, 9:00 am - 6:00 pm GMT 2 | Saturday / Sunday offWork Schedule: Monday - Friday, 9:00 am -6:00 pm GMT 2 | Saturday / Sunday offWork Type and Location: South Africa - Cape TownExpected Start Date: ASAPAbout This RoleWe're looking for a Frontline agent to support other pro...

Operations Director - BPOOperations Director Cape Town At TTEC, we're all about the Human Experience. Elevated. As an Operations / Service Delivery Director in our Cape Town site, you will be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.What You Will be DoingLooking for an opportunity to m...