Job Family SALES AND SERVICES Career Stream CALL CENTRE (Service) Leadership Pipeline Manage Self: Technical Job Purpose To provide professional and efficient call services in order to optimise client experience for Nedbank clients and ensure continued relationships are created and maintained. Job Responsibilities Adhere to the daily schedule to ensure that targets are met by following the work p...
MiWayLife is dedicated to supporting, growing and empowering clients with affordable, simple, and suitable solutions, primarily through telephonic intermediary channels. We have approximately 120 tied sales agents, all dedicated to meeting the financial needs of our clients and prospective clients.MiWayLife s vision is to establish a world-class direct financial service business that seeks to: of...
Gauteng Hybrid Manager needed for a Call Centre in Fin / Insurance administration and correspondence Gauteng Hybrid Manager needed for a Call Centre in Fin / Insurance administration and correspondence Matric or equivalent 6 -8 years' experience in the financial services industry 2 -3 years of people management experience in an inbound Call Center Process improvement and systems People: training ...
Job Description/Duties: Shift work (day and night work). Monitoring video alarms in the control room. Minimum Requirements: Matric. Valid driver s license and own reliable transport. Computer literacy. Proficient in English and Afrikaans. Call Centre Agent experience (advantageous). Good eyesight. Detail focused. Competency based work.
The position requires an experienced and suitably qualified Service and Support Agent who is accountable, well spoken, and client service driven.Support the Financial Advisors and provide them with detailed information regarding their clients portfoliosManaging the support Centre, in terms of monitoring inbound calls from participants with regards to Itransact platformAssist the Financial Advisor...
We are looking for a call centre manager to improve and supervise daily operations and performance of call centre staff. Responsibilities: Develop objectives for day-to-day activities Ensure targets are being met and evaluate performance of call centre staff Conduct effective resource planning Monitor and improve return procedures Analyse data and prepare reports for management Key skills require...
OPERATIONS MANAGER: SPECIALISED COLLECTION - JOHANNESBURG Reporting to: National Operations Executive Location: Sandton, Johannesburg ABOUT US Nimble Group is a specialist financial services firm that provides credit solutions to debtors from established credit grantors across the banking, retailer, and service-providing industries. Culture-wise, we are looking for someone who will contribute to ...
Job DescriptionLeads the work in pursuit of initiatives to optimise the Contact Management within the Fraud structure through Dialler, traffic and workforce management in order to achieve maximum output and effectiveness of solutions. Ensures Fraud strategies are translated into executable contact strategies, that work to achieve the desired results from a Fraud Operations perspective, and to mai...
BEHAVIOURAL OFFICERS (PSIRA - Minimum Grade C) with Experience with Two-Way Radios ( Send CV's together with Coloured ID, PSIRA Certificate, Firearm Competency, Statement of Results ) - Midrand, Gauteng BEHAVIOURAL OFFICERS (PSIRA - Grade C) * Proven experience of TWO-WAY Radios * Email together with your CV: ID in Colour PSIRA Certificate Firearm Competency Statement of Results * Matric * Techni...
Job Details:Title: Client Service ConsultantLocation: Pretoria, GautengPermanent: YesFull time: YesIndustry: Insurance Salary / CTC: R 18 000Reports to: Call Centre ManagerJob Description:The overall purpose of the Client Service Consultant is to provide exceptional customer service by ensuring all interactions with clients (making and taking calls, e-mails, faxes) are underpinned by Our Client s...
Gauteng, Pretoria EastCLIENT SERVICE CONSULTANT Pretoria EastR18 000*Must have RE5 & FAIS Qualification*Are you passionate about exceeding expectations and building lasting relationships?In this dynamic role, you'll be the hero of my clients stories. You'll provide exceptional customer service, ensuring every interaction (calls, emails, faxes) exceeds excellence ethos and are focused on resolving...
Hyde Park, Gauteng. Fast- growing company within the Telecommunications industry seeks Customer Care Supervisor with strong leadership and coaching capabilities, and previous relevant experience in managing a team. The Customer Care Supervisor will be responsible for monitoring, managing, and upskilling the Customer Care Consultants, ensuring quality assurance standards, and actioning higher-leve...
Customer Care Supervisor4-- - 4--PermanentDURAdmin, Office & SupportGauteng, JHB - CentralR - R ( Provident Fund benefit)Hyde Park, Gauteng. Fast- growing company within the Telecommunications industry seeks Customer Care Supervisor with strong leadership and coaching capabilities, and previous relevant experience in managing a team.The Customer Care Supervisor will be responsible for monitoring,...
The overall purpose of the Client Service Consultant is to provide exceptional customer service by ensuring all interactions with clients (making and taking calls, e-mails, faxes) are underpinned by the company's Client Service excellence ethos and are focused on resolving their issues, protecting their dreams, and servicing all their relevant needs efficiently and professionally. Duties: Provide...
What We'll Bring:This associate will play an important role in measuring the quality of Consumer Interactive processes and support all policies, and laws that govern our business. The associate will ensure work completed by TU or vendor associates working on behalf of TU is processed accurately with a direct emphasis on risk mitigation.What You'll Bring:Ensure that all TransUnion and government g...
PURPPOSE OF JOB:Achieve consistent sales growth for the company, year on year.MINIMUM REQUIREMENTS / QUALIFICATIONS AND/OR EXPERIENCE 1. 10 Years sales Experience with 5 years in a managerial sales position in a structured sales environment.2. Tyre industry experience. Min 5 years(preferred).3. Proven experience on mentoring and coaching a sales team.4. Passion on transforming sales and service v...
Requisition Details & Talent Acquisition Contact 133068 - Busi Radebe Job Post End Date: 02 April 2024 Job Family Sales And Services Career Stream Call Centre (Service) Leadership Pipeline Manage Self: Professional Job Purpose Design and execute digital campaign journeys according to the campaign backlog. Coordinating with Marketing Managers across owned platforms. Executing on the Nedbank market...
Consumer Sales Specialist (Call-centre) Coloplast South Africa has an exciting opportunity for a Consumer Sales Specialist to join a brand-new team within the Consumer Care department. The Consumer Sales team will be responsible for selling while caring by fully understanding Consumers needs, challenges, lifestyle goals and expertly recommending the appropriate solution and product to meet these ...
MiWayLife is dedicated to supporting, growing and empowering clients with affordable, simple, and suitable solutions, primarily through telephonic and digital intermediary channels. We have approximately 80 tied sales agents, all dedicated to meeting the financial needs of our clients and prospective clients. MiWayLife s vision is to establish a world-class direct financial service business that ...
NB: This position is based in Johannesburg (partly Hybrid)We are looking for someone who will be able to fulfill the following requirements:To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas:Receipt and handling of inbound & outbound calls. Ensure that cal...
Our Client in Sandton is looking for a Fluent German Speaker that will be able to fulfill the following requirements:To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas:Receipt and handling of inbound & outbound calls. Ensure that calls are answered timeous...
Job Description The purpose of this role execute and complete projects within the Lifestyle business area. Recruitment of new affiliates on a monthly basis Managing the relationships with existing affiliates and building professional bonds with professionals Planning the project from execution to delivery Direct the team to achieve a common goal Delegating work effectively Managing the resource o...
Are you ready to grow your career and lead a team at an established, respected, global company? Are you empathic to client needs, the people you lead, and internal partners to drive success? Are you looking for an inclusive environment with a culture of collaboration and belonging? If so, this may be an opportunity for Read on and decide for In this role, you will lead a team that serves as ADP's...
Are you ready to grow your career and lead a team at an established, respected, global company?Are you empathic to client needs, the people you lead, and internal partners to drive success?Are you looking for an inclusive environment with a culture of collaboration and belonging?If so, this may be an opportunity for you. Read on and decide for yourself. In this role, you will lead a team that ser...
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