Tower Group is in search of motivated and customer-focused individuals to join our Client's team as International Call Centre Agents.Position Overview:As an International Call Centre Agent, you will play a pivotal role in ensuring a positive customer experience for our international clientele. You will be responsible for handling inbound and outbound calls, addressing customer inquiries, resolvin...
NSubs Call Centre Consultant Our client wants an Agent from the Hospitality industry to support clientele NSubs Call Centre Consultant Our client wants an Agent from the Hospitality industry to support clientele Matric essential Qualification in the Call Centre industry advantages Good command in English (speaking & writing) as well as Xhosa, Tswana a distinct advantage Computer Literacy
We are hiring Call Centre Support Agents This position is responsible for providing a telephonic support function to customers, Fitment Centres and CTFM branches and to monitor and fast-track recoveries for SVS installed vehicles. To monitor and liaise recoveries for SVS Customer vehicles and to provide a support function to all our customers, Fitment Centres and CTFM Branches. Main job functions...
Tower Group is in search of motivated and customer-focused individuals to join our Client's team as International Call Centre Agents. Position Overview: As an International Call Centre Agent, you will play a pivotal role in ensuring a positive customer experience for our international clientele. You will be responsible for handling inbound and outbound calls, addressing customer inquiries, resolv...
We are seeking a motivated and experienced Account Manager to join our successful and dynamic team based in South Africa. Job Responsibilities: Build and maintain relationships with existing and prospective clients Ensure customer satisfaction through professional communication Effectively promote the company's products and services Handle client inquiries and provide high-level service Conduct p...
We are seeking a motivated and experienced Account Manager to join our successful and dynamic team based in South Africa. Job Responsibilities: Build and maintain relationships with existing and prospective clients Ensure customer satisfaction through professional communication Effectively promote the company's products and services Handle client inquiries and provide high-level service Conduct p...
NSubs Call Centre Consultant Our client wants an Agent from the Hospitality industry to support clientele Matric essentialQualification in the Call Centre industry advantagesGood command in English (speaking & writing) as well as Xhosa, Tswana a distinct advantage Computer Literacy
NSubs Call Centre Consultant Our client wants an Agent from the Hospitality industry to support clientele Matric essential Qualification in the Call Centre industry advantages Good command in English (speaking & writing) as well as Xhosa, Tswana a distinct advantage Computer Literacy
IT Software Development Cape Town Western Cape Johannesburg Gauteng Durban KwaZulu Natal Datafin's 2024 Tech Odyssey: Your Next Adventure Awaits! ???? Greetings from the tech realm! As your guide through 25 years of IT recruitment expertise, We are thrilled to present an unparalleled opportunity to embark on a transformative journey with Datafin. We're not just offering jobs; we're crafting desti...
Capago International has been the exclusive representative for the processing of Schengen visa applications on behalf of the French Ministry of Foreign Affairs in South Africa since 2010, in Kuwait since 2012, in Azerbaijan since 2017, in Bénin, Togo, Guinea, Burkina Faso and Mali in 2018 and in Sierra Leone in 2021. CAPAGO is a French provider of outsourcing services for European governments and...
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DUTIESTechnical Call Centre Operations as per TrainingClient interfacing-professional and informed.Alarm Management, Response and Escalation as per TrainingRemote Technical Assistance as per Training.Where required, fault finding and fault rectification on site.Camera Operations ManagementInterval based scanning and report based on required scheduleEscalation where required.Data Centre Operations...
Job Description: Operation Manager - BPO (Call Centre) Job Responsibilities: Manage overall operations and performance of the call centre team Implement and monitor processes to improve efficiency and quality of service delivery Develop and maintain strong client relationships Analyze data and metrics to identify areas for improvement Ensure compliance with company policies and regulations Essent...
Job FunctionsSalesIndustriesInsuranceSpecification1.Market products and achieve sales target (TCF) Sell policies (in and out bound) Apply product knowledge Capture policy on system Attend to client queries Process amendments on policies Responsible for own policy retention2.Fit and Proper Requirements Adhere and comply to FSB board notice in terms of FAISRequirementsFORMAL EDUCATION Matric Call C...
Cold calling to secure new customers. Promoting and selling. Ensuring that targets are met. Keeping call cycle. Informing customers of specials and new products. Conducting presentations.Servicing existing customers.
Call Centre Manager Bluespec Holdings 2023-06-29 Gauteng - Sandton Job Ref #: BSH-139 Industry: Call Centre Job Type: Permanent Positions Available: 1 We are currently seeking an experienced Call Center Manager to join our dynamic team in an inbound Emergency Contact Centre. Job Description Main Job Function:In this role, you will be responsible for overseeing the day-to-day operations of our Cal...
We are looking for a call centre manager to improve and supervise daily operations and performance of call centre staff. Responsibilities: Develop objectives for day-to-day activities Ensure targets are being met and evaluate performance of call centre staff Conduct effective resource planning Monitor and improve return procedures Analyse data and prepare reports for management Key skills require...
Job Description We have an amazing opportunity for a Call Centre Manager in JohannesburgWe require a candidate with: 3-4 years call centre experience Excel skills MS Office skills Report drafting skills
Our client is a legal firm specializing in debt collection for major South African banks. They are seeking qualified candidates to apply for the role of Call Centre Manager. The ideal candidate should have prior managerial experience in a call center and preferably have worked for an external debt collecting agency. Job Responsibilities:Conduct staff performance reviews, assess needs, cost/benefi...
Call Centre Agent Bluespec Holdings 2023-08-08 Gauteng Job Ref #: BSH-141 Industry: Motor Industry Job Type: Permanent Positions Available: 1 Our leading Emergency Call Centre is currently looking for Call Centre Agents with Customer service experience . Job Description An exciting job opportunity exists for a call centre agent in Sandton. Job PurposeThe successful incumbent will be responsible f...
Our client has an opportunity available for a Call Centre Manager in Direct Sales based in Midrand.Requirements:Knowledge and understanding of systems and workflow processes.Knowledge of Telesales processes, financial services, etc. Responsibilities:Translate business growth targets into sales targets.Develop and implement operating plans in line with sales strategies, policies and procedures.Man...
Call Centre Team Leader Bluespec Holdings 2023-06-29 Gauteng - Sandton Job Ref #: BSH-140 Industry: Call Centre Job Type: Permanent Positions Available: 1 We are looking for seasoned Team Leaders to join our dynamic team in our inbound Emergency Contact Centre. Job Description Main Job Function:You will manage and direct call centre agents in achieving their required daily duties. Your role will ...
Job Description/Duties: Call Centre Agent for an IT Services and Repair Centre. Minimum Requirements: Matric Call Centre Agent, with experience. IT Sector knowledge. Excellent English communication skills and customer service.
The Call Centre Agent is responsible to answer all inbound calls and attend to all walk-in visitors, identify the caller / visitor, respond to the enquiry / request either verbally or in writing and process and accurately record all information received within the set service level agreements. The Call Centre Agent is responsible to return voice messages and abandoned calls and contact members to...
To co-ordinate, control and manage the operations and staff of the revenue call centre on order to maintain an effective, efficient and professional customer orientated call centre.
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