Call Centre Team Manager - Operations Agency Nutun is looking for an experienced Call Centre Team Manager in Sandton About this role: To manage and support the Call Centre Agents in achieving required input and output standards culminating in achievement of revenue and client Collection targets. Accountable for Call Centre Agents performance through quality monitoring, compilation of reports and ...
Call Centre Agent - Medial Gap Cover Insurance
Job Purpose Manage and coordinate the sales function including sales support and training, national sales, and key account sales to meet business requirements. This position is governed by internal and external policies and frameworks.Responsibilities Leadership and Direction Explain the action plan to support the sales agents in their understanding of what needs to be done and how this relates t...
Key Dials Campaign Supervision Campaign Reporting Manage Customer Centricity (Treating Customer Fairly) Team human resources management Effective self-management and teamwork Matric (NQF Level 4), Relevant qualification recognised by the FSB and Regulatory Examination (RE5) 2-3 years' experience managing a team of Outbound Sales Agents in the following categories: Long-term Insurance Subcategory ...
Call Centre Operations Lead Bluespec Holdings 2023-07-13 Gauteng - Sandton Job Ref #: CCOL Industry: Call Centre Job Type: Permanent Positions Available: 1 Our leading Emergency Responder Call Centre is currently looking for a Manager that will be overseeing Customer Care & Release departments to ensure that deliverables are met while dealing with clients and financial aspects. Job Description Jo...
Job Purpose/ Job Summary: Apply cost effectiveness principles in everyday delivery to contribute to achievement of departmental financial targets. Ensure system related queries are resolved timeously and accurately to meet JSE Service Level Agreement Business Objectives through prioritising of logged calls on Service Now system. Financial /Business Objectives Apply cost effectiveness principles i...
We are urgently seeking a highly experienced Team Manager with Telecoms experience. The incumbent will manage and support the Call Centre Agents in achieving required input and output standards culminating in achievement of revenue and client Collection targets. Accountable for Call Centre Agents performance through quality monitoring, compilation of reports and coaching of Call Centre Agents to ...
We are urgently seeking a highly experienced Team Manager with Telecoms experience. The incumbent will manage and support the Call Centre Agents in achieving required input and output standards culminating in achievement of revenue and client Collection targets. Accountable for Call Centre Agents performance through quality monitoring, compilation of reports and coaching of Call Centre Agents to ...
Manage the day-to-day activities of the Fraud Agents (working shifts 24/7) who will detect and prevent fraud (inbound and outbound) Manage the day-to-day activities of Fraud Administration Agents who will investigate and recover losses incurred due to fraud reported on customer bank accounts (online / card fraud) Provide excellent customer service to cardholders, merchants, internal and external ...
Join this insurance giant as a Broker Consultant Manager. You will be responsible for driving and growing sales from the traditional independent and corporate brokers through a team of dedicated personal relationship broker consultants, resulting in an increase in market share with this segment, ultimately driving profitable growth. Education : Grade 12/ SAQA Accredited Equivalent (Essential) Reg...
Who are we?Satrix is Sanlam s solution to the growing demand for low-cost investments with predictable index or market-linked returns. Satrix is a leading provider of passive investment products, offering a range of index tracking and factor-based (smart beta) portfolios through exchange traded funds (ETFs), unit trusts and segregated portfolios. What will you do?Support the Satrix business by de...
External Sales Representative - Product Specialist Our client, South Africas leading importer, manufacturer and supplier of mobility goods and aids for the elderly and our head office is Parklands North. They advertise and sponsor programs extensively on DSTV to generate enquiries for their products and their call centre consultants book appointments for their Product Specialist countrywide. They...
Job Purpose/ Job Summary: Apply cost effectiveness principles in everyday delivery to contribute to achievement of departmental financial targets. Ensure system related queries are resolved timeously and accurately to meet JSE Service Level Agreement Business Objectives through prioritising of logged calls on Service Now system. Financial /Business Objectives Apply cost effectiveness principles i...
Key Dials Campaign Supervision Campaign Reporting Manage Customer Centricity (Treating Customer Fairly) Team human resources management Effective self-management and teamwork Matric (NQF Level 4), Relevant qualification recognised by the FSB and Regulatory Examination (RE5) 2-3 years' experience managing a team of Outbound Sales Agents in the following categories: Long-term Insurance Subcategory ...
Business Solutions Technology company is seeking a highly focused and analytical customer service agent to join the buzz. Use your maturity and calm demeanor to resolve product or service problems. Ability to provide technical customer service, support and vision to grow the business Manage large amounts of incoming calls Log service calls received Coordinate technicians Ensure timeous handling o...
Business Solutions Technology company is seeking a highly focused and analytical customer service agent to join the buzz. Use your maturity and calm demeanor to resolve product or service problems. Ability to provide technical customer service, support and vision to grow the business Manage large amounts of incoming calls Log service calls received Coordinate technicians Ensure timeous handling o...
We are urgently looking for very well spoken and customer centric Inbound Call Centre to join our Alcoholic Beverage clients towards Sandton on a part time basis (work shifts as and when client needs you on-site, it is now peak period, so you will have to be on-site more often)Attend to incoming callsTaking ordersData capturing Must have:MatricNo less than 2 years' inbound call centre work experi...
We are seeking a skilled and detail-oriented accountant to join our dynamic International Contact Centre team, which operates in multiple markets. As a Multinational Contact Centre Accountant, you will play a crucial role in maintaining accurate financial records, ensuring compliance with accounting standards, and supporting the financial decision-making process for our diverse operations. Financ...
We are seeking a skilled and detail-oriented accountant to join our dynamic International Contact Centre team, which operates in multiple markets. As a Multinational Contact Centre Accountant, you will play a crucial role in maintaining accurate financial records, ensuring compliance with accounting standards, and supporting the financial decision-making process for our diverse operations. Financ...
These jobs were popular with other job seekers Genpact South Africa Proprietary Limited Genpact South Africa Proprietary Limited Genpact South Africa Proprietary Limited Genpact South Africa Proprietary Limited ICAS SA Call Centre Real Time Monitor (Including Data Analytics) Permanent Full Time Published: 3 days ago Market Related EE/AA, Non EE/AA Easy apply IntroductionWe are currently recruitin...
Our client is currently looking to hire a vibrant individual with a passion for sales to join the team as a Sales Manager. The ideal candidate should be driven and motivated by results while continuously improving the sales process. Ensure that monthly targets (personal) are achieved for new and repeat business Identification of new clients through prospecting (cold calling) Handling of client ob...
Our client is currently looking to hire a vibrant individual with a passion for sales to join the team as a Sales Manager. The ideal candidate should be driven and motivated by results while continuously improving the sales process. Ensure that monthly targets (personal) are achieved for new and repeat business Identification of new clients through prospecting (cold calling) Handling of client ob...
Are you an experienced Collections Agent (Credit Cards) who have worked at one of the TOP 4 Banks in SA doing Credit Card Collections. If you are ready for a new career and available for a 3 month contract in Sandton, then this is for you Portfolio only consists of credit cardsPerform the full collection processCapture client information on the system and make notes after calls are conducted to d...
Description Our Client in the Information Service Industry is searching for someone to join their team in Sandton. Responsibilities: Responsible for the online Casino product, its customers and overall ROI. Own the monthly and quarterly Casino communication plan and ensure impeccable planning and end-to-end execution of campaigns (this includes campaign briefing, defining customer segments, brain...
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