vodacom call centre

Job Description:This role is responsible for identifying risks, dependencies, and impediments, leading the team and business in finding a solution, coordinating with other teams and functional partners, and actively escalating when needed to ensure resolution(ads1)Job Responsibilities:Promote continuous improvement through retrospectives and team learningTrack and report on current status of all ...

Vacancy Type:Permanent Internal Sales Consultant Are you an immediately available Sales professional who has a passion for sales and dealing with people? If yes, then join us as part of our specialised sales team that operates within a fast paced, fast growing environment. Job & Company Description The company is a fast growing conglomerate that deals primarily within the telecommunications space...

Vacancy Type:Permanent Internal Sales Consultant Are you an immediately available Sales professional who has a passion for sales and dealing with people? If yes, then join us as part of our specialised sales team that operates within a fast paced, fast growing environment. Job & Company Description The company is a fast growing conglomerate that deals primarily within the telecommunications space...

Overall Purpose: The Customer Service Agent is responsible to effectively assist customers with general and specific queries and providing them with excellent service. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders. Main Responsibilities: Answering inbound calls timeously. Be professional and pol...

Main Purpose of Role: To manage and support QA agents in achieving their required daily, weekly, and monthly performance targets. To take accountability for QA Agents performance through daily monitoring, compilation of reports and providing guidance to the QA Team. Key Performance Areas: Ensuring that QA agents are aware of their daily, weekly, and monthly targets Monitoring performance and ensu...

Outbound sales agent (Vodacom Funeral) The purpose of the sales agent is to sell funeral cover policies to the clients. We are looking for energetic money- hungry sales agents to sell funeral policies Sales agents are responsible for identifying sales opportunities for insurance plans (Policy/funeral cover) and overseeing a portfolio of clients, these professionals are responsible for identifying...

JOB PURPOSE The Agent is responsible to effectively convert data leads to successful sales per campaign , focusing on upselling and cross selling of the requisite products per campaign and to deliver a consistent standard of service and compliance and to troubleshoot any issue relating to the service offering. The Agent is required to provide accurate information to the customer by speaking to cu...

VODACOM PRE-PAID: SKILLED TRAINER The purpose of this role is to train new hires and existing hires on the required curriculum as specified by the client. In addition to client specified training the role will be responsible for identifying training gaps and developing training to close these gaps. The Training Specialist manages the activities involved in the preparation, delivery and assessment...

OVERALL PURPOSE OF JOB: The position of the Team Coach is to lead an inbound/outbound team within the Operations environment to ensure that all targets are met accordingly, to maintain quality of the service from the agents and to ensure that it gets delivered in conjunction with IsonXperiences customer goals and objectives. The Team Coaches are also expected to work within all teams of the Conta...

We are a dynamic and passionate team of individuals specialising in Digital Solutions since 2008; and we need someone equally energised to join our team. The successful candidate will be based at our Umhlanga head office, working Monday - Friday 08h00 - 16h30. SUPPORT AGENT ROLE: Our customers deserve service excellence and that is each Support Agent's primary goal - providing excellent service t...

Role Purpose:The VodaPay Customer Care Close Loop Consultant is responsible for recovering poor service experiences for Vodapay customers that rate Vodapay service surveys on the App, Tobi and also live chat. These consultants will be responsible for initiating contact with all Vodapay TNPS detractors, passives and not limited to these, by contacting them to recover the service experience and res...

These jobs were popular with other job seekersWe are looking for a high-performing Sales consultant in Gauteng and Cape Town to help us meet our customer acquisition and revenue growth targets by keeping our customers satisfied through excellent service. You will be responsible for assisting customers as well as doing admin and other operational duties within the branch.Duties & ResponsibilitiesA...

Main Purpose of Role: To manage and support QA agents in achieving their required daily, weekly, and monthly performance targets. To take accountability for QA Agents performance through daily monitoring, compilation of reports and providing guidance to the QA Team. Key Performance Areas: Ensuring that QA agents are aware of their daily, weekly, and monthly targets Monitoring performance and ensu...

Role Purpose:The VodaPay Customer Care Close Loop Consultant is responsible for recovering poor service experiences for Vodapay customers that rate Vodapay service surveys on the App, Tobi and also live chat. These consultants will be responsible for initiating contact with all Vodapay TNPS detractors, passives and not limited to these, by contacting them to recover the service experience and res...

Overall Purpose: The Customer Service Agent is responsible to effectively assist customers with general and specific queries and providing them with excellent service. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders. Main Responsibilities: Answering inbound calls timeously. Be professional and pol...

OVERALL PURPOSE OF JOB: The position of the Team Coach is to lead an inbound/outbound team within the Operations environment to ensure that all targets are met accordingly, to maintain quality of the service from the agents and to ensure that it gets delivered in conjunction with IsonXperiences customer goals and objectives. The Team Coaches are also expected to work within all teams of the Conta...

Outbound sales agent (Vodacom Funeral) The purpose of the sales agent is to sell funeral cover policies to the clients. We are looking for energetic money- hungry sales agents to sell funeral policies Sales agents are responsible for identifying sales opportunities for insurance plans (Policy/funeral cover) and overseeing a portfolio of clients, these professionals are responsible for identifying...

Overall Purpose: The Customer Service Agent is responsible to effectively assist customers with general and specific queries and providing them with excellent service. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders. Main Responsibilities: Answering inbound calls timeously. Be professional and pol...

SUPPORT AGENT VACANCY:We are a dynamic and passionate team of individuals specialising in Digital Solutions since 2008; and we need someone equally energised to join our team.The successful candidate will be based at our Umhlanga head office, working Monday - Friday 08h00 - 16h30. SUPPORT AGENT ROLE:Our customers deserve service excellence and that is each Support Agent's primary goal - providing...

We are a dynamic and passionate team of individuals specialising in Digital Solutions since 2008; and we need someone equally energised to join our team.The successful candidate will be based at our Umhlanga head office, working Monday - Friday 08h00 - 16h30. SUPPORT AGENT ROLE:Our customers deserve service excellence and that is each Support Agent's primary goal - providing excellent service to ...

Overall Purpose: The Customer Service Agent is responsible to effectively assist customers with general and specific queries and providing them with excellent service. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders. Main Responsibilities: Answering inbound calls timeously. Be professional and pol...

Call Centre Agents needed with or without experience as we provide free training and placements at MTN, Vodacom & Hollard ETC salary R5000 to R9000 To apply call 011 056 8355 or Cell 060 630 2872 or Watsapp 078 244 1636

1st CALL GROUP is seeking an experienced Call Centre Trainer to join our dynamic Learning and Development Department. Have you been a call centre classroom trainer/facilitator for over a year? Do you have training/coaching/development experience within

OUTBOUND CALL CENTRE OPERATOR Well established Insurance Organization based on the West Rand seeks an OUTBOUND CALL CENTRE OPERATOR. Do you have 1-2 years experience in this field? Well spoken, confident, reliable, ages 18-30. Contactable references. Ar