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Role Overview: To effectively manage the service department To ensure customer service requirements are effectively diagnosed and communicated to technicians through service advisors. Coordination of the service process to ensure efficiency Management of customer expectation by effectively communicating on an on going basis & following SCP To deliver highest levels of courtesy and efficiency in customer contact and communication Ensure workshop productivity and meet targets Effective management of employees Housekeeping Key Performance Indicators: Customers requirements are effectively timeously and accurately delivered and CSI reflects the customers satisfaction Target CSI = 88% Manufacturer Liaison Work is effectively planned so that requirements meet the current hours available in workshop. (Daily hours sold target should exceed 50 hours per day in Audi 20 hours per day in Technical Centre or as per current plan) Service Core processes are evident in service advisor s actions Service team are motivated and focused on achieving their targets PDI/Technical Team Department is organized and work flows smoothly Building Security & Maintenance Wheel Bay Production or to apply for this vacancy. Recruiter Links Company Profile Company Map Our Adverts Contact Us Website Other positions we have available External Executive Recruitment Consultant Payroll Clerk Validation Officer
East London based company is looking to employ a Diesel Mechanic. Requirements: 5 years earthmoving and commercial vehicle experience Code 14 driver s licence Must be a qualified Diesel Mechanic This is an opportunity with lots of growth potential. or to apply for this vacancy. Recruiter Links Company Profile Company Map Our Adverts Contact Us Website Other positions we have available External Executive Recruitment Consultant Payroll Clerk Validation Officer
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