Fri Mar 29 2024 07:30:22 GMT+0000 (Coordinated Universal Time)

vodacom call centre vacancies johannesburg

VODACOM TEAM LEADER : QUALITY ANALYST

Randburg Central, Randburg and Ferndale

    Main Purpose of Role: To manage and support QA agents in achieving their required daily, weekly, and monthly performance targets. To take accountability for QA Agents performance through daily monitoring, compilation of reports and providing guidance to the QA Team. Key Performance Areas: Ensuring that QA agents are aware of their daily, weekly, and monthly targets Monitoring performance and ensu...

    30+ days agojobplacements.com
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    Senior Core Voice Engineer

    Rosebank, Rosebank and Parktown

      About Reflex Reflex Solutions, founded in 2000 in South Africa, is a leader in providing seamless Information and Communication Technology (ICT) solutions. With a focus on building and managing the technological backbone that powers businesses, Reflex Solutions offers high-value, end-to-end ICT solutions that are critical for the development and growth of companies. The company boasts vast in-hou...

      24 days agopnet.co.za
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      Senior Voice Engineer Rosebank

      Rosebank, Rosebank and Parktown

        About Reflex Reflex Solutions, founded in 2000 in South Africa, is a leader in providing seamless Information and Communication Technology (ICT) solutions. With a focus on building and managing the technological backbone that powers businesses, Reflex Solutions offers high-value, end-to-end ICT solutions that are critical for the development and growth of companies. The company boasts vast in-hou...

        24 days agopnet.co.za
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        VODACOM PREPAID : CONTACT CENTRE AGENTS

        Randburg Central, Randburg and Ferndale

          Overall Purpose: The Customer Service Agent is responsible to effectively assist customers with general and specific queries and providing them with excellent service. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders. Main Responsibilities: Answering inbound calls timeously. Be professional and pol...

          30+ days agojobplacements.com
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          VODACOM POSTPAID- CUSTOMER SERVICE TEAM COACH

          Randburg Central, Randburg and Ferndale

            OVERALL PURPOSE OF JOB: The position of the Team Coach is to lead an inbound/outbound team within the Operations environment to ensure that all targets are met accordingly, to maintain quality of the service from the agents and to ensure that it gets delivered in conjunction with IsonXperiences customer goals and objectives. The Team Coaches are also expected to work within all teams of the Conta...

            30+ days agojobplacements.com
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            VODACOM FUNERAL : OUTBOUND SALES AGENTS

            Randburg Central, Randburg and Ferndale

              Outbound sales agent (Vodacom Funeral) The purpose of the sales agent is to sell funeral cover policies to the clients. We are looking for energetic money- hungry sales agents to sell funeral policies Sales agents are responsible for identifying sales opportunities for insurance plans (Policy/funeral cover) and overseeing a portfolio of clients, these professionals are responsible for identifying...

              30+ days agojobplacements.com
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              VODACOM PREPAID : CONTACT CENTRE AGENTS

              Randburg Central, Randburg and Ferndale

                Overall Purpose: The Customer Service Agent is responsible to effectively assist customers with general and specific queries and providing them with excellent service. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders. Main Responsibilities: Answering inbound calls timeously. Be professional and pol...

                30+ days agojobplacements.com
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                VODACOM PREPAID : CONTACT CENTRE AGENT

                Randburg Central, Randburg and Ferndale

                  Overall Purpose: The Customer Service Agent is responsible to effectively assist customers with general and specific queries and providing them with excellent service. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders. Main Responsibilities: Answering inbound calls timeously. Be professional and pol...

                  30+ days agojobplacements.com
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                  VODACOM PRE-PAID : SKILLED TRAINER

                  Randburg Central, Randburg and Ferndale

                    VODACOM PRE-PAID: SKILLED TRAINER The purpose of this role is to train new hires and existing hires on the required curriculum as specified by the client. In addition to client specified training the role will be responsible for identifying training gaps and developing training to close these gaps. The Training Specialist manages the activities involved in the preparation, delivery and assessment...

                    30+ days agojobplacements.com
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                    Vodacom Funeral : Outbound sales Agents

                    Randburg Central, Randburg and Ferndale

                      Outbound sales agent (Vodacom Funeral) The purpose of the sales agent is to sell funeral cover policies to the clients. We are looking for energetic money- hungry sales agents to sell funeral policies Sales agents are responsible for identifying sales opportunities for insurance plans (Policy/funeral cover) and overseeing a portfolio of clients, these professionals are responsible for identifying...

                      30+ days agoexecutiveplacements.com
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                      EBU UPGRADES : OUTBOUND SALES (VODACOM BUSINESS)

                      Randburg Central, Randburg and Ferndale

                        JOB PURPOSE The Agent is responsible to effectively convert data leads to successful sales per campaign , focusing on upselling and cross selling of the requisite products per campaign and to deliver a consistent standard of service and compliance and to troubleshoot any issue relating to the service offering. The Agent is required to provide accurate information to the customer by speaking to cu...

                        30+ days agojobplacements.com
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                        Call Centre Agents Needed

                        Johannesburg, Gauteng

                          Call Centre Agents needed with or without experience as we provide free training and placements at MTN, Vodacom & Hollard ETC salary R5000 to R9000 To apply call 011 056 8355 or Cell 060 630 2872 or Watsapp 078 244 1636

                          30+ days agoadsafrica.co.za
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                          Technical Call Centre Operator

                          Cre8work - Johannesburg, Gauteng

                            DUTIESTechnical Call Centre Operations as per TrainingClient interfacing-professional and informed.Alarm Management, Response and Escalation as per TrainingRemote Technical Assistance as per Training.Where required, fault finding and fault rectification on site.Camera Operations ManagementInterval based scanning and report based on required scheduleEscalation where required.Data Centre Operations...

                            30+ days agoneuvoo.com
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                            Operation Manager - BPO (Call Centre)

                            ABC Worldwide - Cape Town, Western Cape

                              Job Description: Operation Manager - BPO (Call Centre) Job Responsibilities: Manage overall operations and performance of the call centre team Implement and monitor processes to improve efficiency and quality of service delivery Develop and maintain strong client relationships Analyze data and metrics to identify areas for improvement Ensure compliance with company policies and regulations Essent...

                              17 days agoneuvoo.com
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                              Call Centre Sales Consultant

                              Isilumko Staffing - Johannesburg, Gauteng

                                Cold calling to secure new customers. Promoting and selling. Ensuring that targets are met. Keeping call cycle. Informing customers of specials and new products. Conducting presentations.Servicing existing customers.

                                30+ days agoneuvoo.com
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                                Call Centre Manager

                                SMD Technologies - Johannesburg, Gauteng

                                  We are looking for a call centre manager to improve and supervise daily operations and performance of call centre staff. Responsibilities: Develop objectives for day-to-day activities Ensure targets are being met and evaluate performance of call centre staff Conduct effective resource planning Monitor and improve return procedures Analyse data and prepare reports for management Key skills require...

                                  16 days agoneuvoo.com
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                                  Call Centre Manager

                                  Goldman Resourcing - Johannesburg, Gauteng

                                    Job Description We have an amazing opportunity for a Call Centre Manager in JohannesburgWe require a candidate with: 3-4 years call centre experience Excel skills MS Office skills Report drafting skills

                                    30+ days agoneuvoo.com
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                                    Call Centre Manager

                                    Telebest - Johannesburg, Gauteng

                                      Our client has an opportunity available for a Call Centre Manager in Direct Sales based in Midrand.Requirements:Knowledge and understanding of systems and workflow processes.Knowledge of Telesales processes, financial services, etc. Responsibilities:Translate business growth targets into sales targets.Develop and implement operating plans in line with sales strategies, policies and procedures.Man...

                                      30+ days agoneuvoo.com
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                                      Call Centre Agent

                                      People Dimension - Johannesburg, Gauteng

                                        Job Description/Duties: Call Centre Agent for an IT Services and Repair Centre. Minimum Requirements: Matric Call Centre Agent, with experience. IT Sector knowledge. Excellent English communication skills and customer service.

                                        30+ days agoneuvoo.com
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                                        Call Centre Agent

                                        Salt Employee Benefits - Johannesburg, Gauteng

                                          The Call Centre Agent is responsible to answer all inbound calls and attend to all walk-in visitors, identify the caller / visitor, respond to the enquiry / request either verbally or in writing and process and accurately record all information received within the set service level agreements. The Call Centre Agent is responsible to return voice messages and abandoned calls and contact members to...

                                          30+ days agoneuvoo.com
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                                          Call Centre Manager

                                          Bluespec Holdings - Sandton City, Sandton and Bryanston North

                                            Call Centre Manager Bluespec Holdings 2023-06-29 Gauteng - Sandton Job Ref #: BSH-139 Industry: Call Centre Job Type: Permanent Positions Available: 1 We are currently seeking an experienced Call Center Manager to join our dynamic team in an inbound Emergency Contact Centre. Job Description Main Job Function:In this role, you will be responsible for overseeing the day-to-day operations of our Cal...

                                            30+ days agoneuvoo.com
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                                            Call Centre Manager

                                            Salt Employee Benefits - Johannesburg, Gauteng

                                              The Call Centre Manager is responsible for developing and maintaining a trusted relationship with the client which supports a spirit of partnership. The Client Services Manager should take a proactive role in learning about the client s business needs and company culture, educate the project team, identify new business opportunities, and provide a high level of service.Reporting client metrics (w...

                                              30+ days agoneuvoo.com
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                                              Call Centre Team Leader

                                              Bluespec Holdings - Sandton City, Sandton and Bryanston North

                                                Call Centre Team Leader Bluespec Holdings 2023-06-29 Gauteng - Sandton Job Ref #: BSH-140 Industry: Call Centre Job Type: Permanent Positions Available: 1 We are looking for seasoned Team Leaders to join our dynamic team in our inbound Emergency Contact Centre. Job Description Main Job Function:You will manage and direct call centre agents in achieving their required daily duties. Your role will ...

                                                30+ days agoneuvoo.com
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                                                Call Centre Sales Consultant (Selling Policies)

                                                Isilumko Staffing - Pretoria, Gauteng

                                                  Job FunctionsSalesIndustriesInsuranceSpecification1.Market products and achieve sales target (TCF) Sell policies (in and out bound) Apply product knowledge Capture policy on system Attend to client queries Process amendments on policies Responsible for own policy retention2.Fit and Proper Requirements Adhere and comply to FSB board notice in terms of FAISRequirementsFORMAL EDUCATION Matric Call C...

                                                  30+ days agoneuvoo.com
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