vodacom call centre jobs in johannesburg

.When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024.Role Purpose/Business Unit:To process applications for credit vetting, activations, and transfer of ownership as escalated through the relevant customer acquisition workflow and queue management systems.Your responsibilities will include:To perform a deta...

Vodacom Postpaid Call Centre Consultant

.When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024. Role Purpose/Business Unit: Vodacom is committed to delivering innovative solutions. We leverage advanced analytics, machine learning, and big data technologies to tackle critical challenges and ensure the integrity of our operations. Our dedicated team ...

.When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024. Role Purpose/Business Unit: Vodacom is committed to delivering innovative solutions. We leverage advanced analytics, machine learning, and big data technologies to tackle critical challenges and ensure the integrity of our operations. Our dedicated team ...

Main Purpose of Role: To manage and support QA agents in achieving their required daily, weekly, and monthly performance targets. To take accountability for QA Agents performance through daily monitoring, compilation of reports and providing guidance to the QA Team. Key Performance Areas: Ensuring that QA agents are aware of their daily, weekly, and monthly targets Monitoring performance and ensu...

Overall Purpose: The Customer Service Agent is responsible to effectively assist customers with general and specific queries and providing them with excellent service. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders. Main Responsibilities: Answering inbound calls timeously. Be professional and pol...

OVERALL PURPOSE OF JOB: The position of the Team Coach is to lead an inbound/outbound team within the Operations environment to ensure that all targets are met accordingly, to maintain quality of the service from the agents and to ensure that it gets delivered in conjunction with IsonXperiences customer goals and objectives. The Team Coaches are also expected to work within all teams of the Conta...

Outbound sales agent (Vodacom Funeral) The purpose of the sales agent is to sell funeral cover policies to the clients. We are looking for energetic money- hungry sales agents to sell funeral policies Sales agents are responsible for identifying sales opportunities for insurance plans (Policy/funeral cover) and overseeing a portfolio of clients, these professionals are responsible for identifying...

Overall Purpose: The Customer Service Agent is responsible to effectively assist customers with general and specific queries and providing them with excellent service. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders. Main Responsibilities: Answering inbound calls timeously. Be professional and pol...

Call Centre Agents needed with or without experience as we provide free training and placements at MTN, Vodacom & Hollard ETC salary R5000 to R9000 To apply call 011 056 8355 or Cell 060 630 2872 or Watsapp 078 244 1636

Job Description:Growth Manager is responsible for thinking, conceptualizing and end to end execution of growth management with the objective of generating higher revenues.(ads1)Job Responsibilities:Participate in retrospectives to identify improvement opportunitiesApplication of data analytics to design strategy campaigns that drive commercial benefit and adoption of acquiring products and servic...

1st CALL GROUP is seeking an experienced Call Centre Trainer to join our dynamic Learning and Development Department. Have you been a call centre classroom trainer/facilitator for over a year? Do you have training/coaching/development experience within

OUTBOUND CALL CENTRE OPERATOR Well established Insurance Organization based on the West Rand seeks an OUTBOUND CALL CENTRE OPERATOR. Do you have 1-2 years experience in this field? Well spoken, confident, reliable, ages 18-30. Contactable references. Ar

We're seeking Call Centre Agents - Johannesburg (Gauteng) . To Sell a range of insurance, financial or other products to potential customers Making professional sales call to customers. Knowing the product being sold. Handling and overcoming objections from clients. Following the sales script 100%. Ensuring no risk or fraudulent sales are made. Treating the customer fairly. Understanding the call...

Call centre agents needed in Johannesburg for promotion of ABSA loans and Hollard insurance policies.no experience required. Have grade 12 and good communication skills. Basic salary and commission of up to R5000 Contact salume 0110499921 / 0733987184 Wh

Support all aspects of the technical department. These include: queries from customers, assisting with complex service calls, technician support, queries around parts. Monitoring whatssap group and taking action Ability to multitask and stay organized Excellent interpersonal and problem solving skills both telephonically and face to face Ability to communicate with both clients and technicians St...

Support all aspects of the technical department. These include: queries from customers, assisting with complex service calls, technician support, queries around parts. Monitoring whatssap group and taking actionAbility to multitask and stay organizedExcellent interpersonal and problem solving skills both telephonically and face to faceAbility to communicate with both clients and techniciansStay c...

This role isoffice-based, operating a call centre. The incumbent responds to electronic, telephone, email or fax enquiries, orders and complaints about product, which are transferred onto the ordering system. The orders are then processed, and the relevant paperwork sent out. KPA's: Operate call-centre to receive and optimise orders; Co-ordinate ordering of product; Manage and communicate any ord...

WE ARE LOOKING FOR CALL CENTRE AGENTS IN JOHANNESBURG THEY MUST HAVE THE FOLLOWING. REQUIREMENT: >Grade10,11,12 >Call centre certificate >Call centre experience (3 to 6months) >Good communication skills >Fluent in English >Must have pot

The Call Centre Operator will be responsible for operating and ordering for products. The incumbent responds to electronic, telephone and email enquiries, orders and complaints about stock and deliveries, which are transferred to the ordering system. The orders are then processed, and the relevant paperwork distributed to the stakeholders. This position will be based in the East London office. Mi...

The Call Centre Operator will be responsible for operating and ordering for products. The incumbent responds to electronic, telephone and email enquiries, orders and complaints about stock and deliveries, which are transferred to the ordering system. The orders are then processed, and the relevant paperwork distributed to the stakeholders. This position will be based in the East London office. Mi...

Call Centre positions immediately available for consultants to work in Networking fields, Banks, Media, Insurances etc. Call Centre experience not required as induction training will be conducted for a week before starting with duties. To apply Contact o

Job Title : Call Centre Operations Manager Division : PG Glass Area : Bedfordview Closing Date : 31st May 2024 PG Glass is the leading supplier of auto glass and building glass replacement services in Southern Africa. Over 110 Fitment Centres are available to replace or repair auto glass, PG Glass Medic chip repair, windscreen wipers, TempSecure windows and replace glass in homes and buildings. A...

Job Purpose: Prompt answering of all incoming calls; Capture reservations on main frame system and inform the customer of relevant rates, terms and conditions;- Forward quotes to customers and information on general enquiries; Follow-up on all quotes to customers turn each enquiry into a reservation; Meet minimum call and reservation quotas to meet set daily targets; General Call Centre duties an...