Our client operates as a comprehensive destination management company, specializing in inbound travel to various African countries like South Africa, Namibia, Kenya, Tanzania, and Uganda. They provide tailored services and personalized consultations for both individual travelers (FIT) and group leisure segments. Responsibilities: Evaluate client requirements based on special interests, needs, and...
Job Description Our client operates as a comprehensive destination management company, specializing in inbound travel to various African countries like South Africa, Namibia, Kenya, Tanzania, and Uganda. They provide tailored services and personalized consultations for both individual travelers (FIT) and group leisure segments. Responsibilities: Evaluate client requirements based on special inter...
Job Description Our client is a prominent player in the hospitality industry, committed to providing exceptional services to their clients. They are currently seeking a highly motivated and customer-focused Internal Sales Representative to join their team. This role is ideal for an individual with excellent communication skills, a passion for sales, and a deep understanding of the hospitality sec...
Our client is a prominent player in the hospitality industry, committed to providing exceptional services to their clients. They are currently seeking a highly motivated and customer-focused Internal Sales Representative to join their team. This role is ideal for an individual with excellent communication skills, a passion for sales, and a deep understanding of the hospitality sector. If you are ...
KEY OUTPUTS: Assist the Lodge Support team with Admin related queries. Upholding the values of &Beyond; Care of the people, Care of land and Care of the wildlife KNOWLEDGE REQUIRED: Intermediate knowledge of Excel A willingness and aptitude to learn. SKILLS REQUIRED: Good understanding of terms and conditions. Understanding of travel industry channels Excellent computer skills including MS Office...
KEY OUTPUTS: Qualifying and distribution of all incoming reservation requests for the Lodge Reservations and Bateleur Club Teams Sending lodge daysheets for the consultants, if required for last minute bookings and ensuring the information received by the &Beyond Lodges is correct Assisting with updating GIS for the consultants, if required and ensuring the information is loaded correctly Consist...
KEY OUTPUTS: Administrating of Senior Consultants files Administration and provisional maintenance Attention to detail on file details like dietaries and loading of movements and reconfirmations of files. Ensuring lead times for responses are met according to standard operating practices A good understanding of specific requirements for Groups itineraries including general groups policies Handlin...
KEY OUTPUTS: Reconfirmation of consultant files with suppliers by sending reconfirmations and vouchers and ensuring what has been confirmed to the agent with the final itinerary, matches the confirmation sent to suppliers and matches what has been booked in Tourplan Checking Tourplan against GIS and flight details, checking the number of guests booked in the system is correct and matches what has...
KEY OUTPUTS: Reconfirmation of consultant files with suppliers by sending reconfirmations and vouchers and ensuring what has been confirmed to the agent with the final itinerary, matches the confirmation sent to suppliers and matches what has been booked in Tourplan Checking Tourplan against GIS and flight details, checking the number of guests booked in the system is correct and matches what has...
Job Description Our client has dedicated itself to simplifying your African adventure. JOB PURPOSE To proficiently oversee product reservations and scheduled tour operations to surpass client and supplier expectations. SCOPE The p roduct includes client-scheduled tours and transfers. Reservations encompass bookings from internal and external B2B and B2C channels. Tour operations focus on seat-in-...
Our client has dedicated itself to simplifying your African adventure. JOB PURPOSE To proficiently oversee product reservations and scheduled tour operations to surpass client and supplier expectations. SCOPE The p roduct includes client-scheduled tours and transfers. Reservations encompass bookings from internal and external B2B and B2C channels. Tour operations focus on seat-in-coach tours. Cli...
Responsible for building trust, rapport and credibility with clients, guests, and key accounts from the outset and responding to enquiries and making reservations accurately, efficiently and ensuring all relevant information is captured professionally. KEY FOCUS AREAS Handle daily telephonic and email correspondence in a professional manner and according to the MFC protocol and turnaround time. F...
Job Description Sports Travel Consultant LOCATION: Preferably in Foreshore, Cape Town, or Bryanston, Johannesburg. SALARY: Competitive salary based on relevant experience. A new opportunity is open for individuals passionate about Marathons! JOB DESCRIPTION: Design, quote, book, and manage inbound and outbound journeys for the Sport and Leisure division with a focus on Marathons. Provide exclusiv...
Lecturer in NATED Specialist Travel (N4-N6) (JB4151) Johannesburg, Durban, or Cape Town (Onsite with Online Delivery) Market Related Location: This position is based on site in either Johannesburg, Durban, or Cape Town. However, the lecturer will primarily deliver lectures online to students across various locations. We are seeking a passionate and dedicated Lecturer specializing in NATED Special...
Sports Travel Consultant LOCATION: Preferably in Foreshore, Cape Town, or Bryanston, Johannesburg. SALARY: Competitive salary based on relevant experience. A new opportunity is open for individuals passionate about Marathons! JOB DESCRIPTION: Design, quote, book, and manage inbound and outbound journeys for the Sport and Leisure division with a focus on Marathons. Provide exclusive services to cl...
Providing an essential support role to the entire MFC Concierge team. As often the first point of enquiry contact, this role requires a highly motivated and sales driven individual who will warm up the initial enquiry lead, gather a comprehensive travel brief before handing it over to the Africa Travel Specialist. KEY FOCUS AREAS Concierge Managing of Zendesk enquiries, weekdays, standard hours L...
PLEASE DONT APPLY IF YOU HAVE NOT WORKED ON THE BACKEND OF THE TOURPLAN PROGRAM PRINCIPLE ACCOUNTABILITIES & RESPONSIBILITIES DATA CAPTURING Inputting Rates & Policies Reviewing rates and policies Loading information on the Extranet Applying mark-ups to rates in Tourplan (Rate Maintenance) Assisting with Allocation input/ Freesale as necessary Loading Scheduled Tours when required Inputting all a...
Job Description PLEASE DONT APPLY IF YOU HAVE NOT WORKED ON THE BACKEND OF THE TOURPLAN PROGRAM PRINCIPLE ACCOUNTABILITIES & RESPONSIBILITIES DATA CAPTURING Inputting Rates & Policies Reviewing rates and policies Loading information on the Extranet Applying mark-ups to rates in Tourplan (Rate Maintenance) Assisting with Allocation input/ Freesale as necessary Loading Scheduled Tours when required...
Grade 12 with a Bachelor's in Business Management7 years' experience managing a contact / call centreExperience in the Travel and or Tourism industry advantageousExperience in managing and working with budgets.Experience in starting up new call centers (International Campaigns) Ability to manage multiple call centre campaigns (all International)Strong staff management and trainingTarget driven.St...
Are you a young and energetic individual with a passion working with Youth then this great opportunity is for you! PURPOSE OF THE JOB To design, quote and book and manage various inbound and outbound journeys for the Sport and Leisure division YOUTH Environment which includes schools, universities and clubs. To pro-actively assist in Product Development and ensure current product is updated, cost...
Job Description Are you a young and energetic individual with a passion working with Youth then this great opportunity is for you! PURPOSE OF THE JOB To design, quote and book and manage various inbound and outbound journeys for the Sport and Leisure division YOUTH Environment which includes schools, universities and clubs. To pro-actively assist in Product Development and ensure current product ...
We have an exciting job opportunity for Dutch, German and French speaking Customer Service Representatives to join a prestigious International Hotel brand at their offices in Cape Town, South Africa. This position requires an action-orientated, flexible problem-solver who will assist in resolving any customer facing problems. They offer market related salary, career advancement, in house training...
Job Description PLEASE DONT APPLY IF YOU DONT HAVE AT LEAST 3 YEARS RELEVANT EXPERIENCE AND WORKING KNOWLEDGE OF TOURPLAN! Our client is a leading travel management business with a worldwide presence that specializes in three main areas: inbound and outbound leisure travel, inbound and outbound incentive travel, and inbound and outbound sports tourism. My client prioritizes its employees and offe...
PLEASE DONT APPLY IF YOU DONT HAVE AT LEAST 3 YEARS RELEVANT EXPERIENCE AND WORKING KNOWLEDGE OF TOURPLAN! Our client is a leading travel management business with a worldwide presence that specializes in three main areas: inbound and outbound leisure travel, inbound and outbound incentive travel, and inbound and outbound sports tourism. My client prioritizes its employees and offers various benef...
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