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Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Workforce Manager working onsite in Cape Town, South Africa, you'll be a part of bringing humanity to business. #experienceTTECWhat You'll be DoingDo you have a passion for leading, mentoring and coaching? Looking for an opportunity to learn more about the industry, gain direct management...
Be the spark that brightens days and ignite your career with TTEC s award-winning employment experience. As a Workforce Manager working onsite in Cape Town, South Africa, you ll be a part of bringing humanity to business. #experienceTTECWhat You ll be DoingDo you have a passion for leading, mentoring and coaching? Looking for an opportunity to learn more about the industry, gain direct management...
Hey there, here's a chance to dive into the action as a Workforce Manager in our top-notch Contact Centre in Cape Town! As the Workforce Manager, you'll be the maestro behind the scenes, orchestrating productivity for our amazing customer support team. Your mission? Assess, analyze, and report on employee productivity at individual, inter-departmental, and department group levels. If you're ready...
Hey there, here's a chance to dive into the action as a Workforce Manager in our top-notch Contact Centre in Cape Town! As the Workforce Manager, you'll be the maestro behind the scenes, orchestrating productivity for our amazing customer support team. Your mission? Assess, analyze, and report on employee productivity at individual, inter-departmental, and department group levels. If you're ready...
Our client in the BPO sector is urgently looking for Workforce Manager: RequirementsCandidate must possess at least a Bachelor's/College Degree4 years minimum experience in Workforce ManagementDialer experience for outbound campaigns a mustExcellent skills in forecasting, scheduling and real-time time management a mustStrong organizational skills to ensure critical timelines are metAccuracy and a...
Our client in the BPO sector is urgently looking for Workforce Manager: Requirements Candidate must possess at least a Bachelor's/College Degree 4 years minimum experience in Workforce Management Dialer experience for outbound campaigns a must Excellent skills in forecasting, scheduling and real-time time management a must Strong organizational skills to ensure critical timelines are met Accuracy...
Our client in the BPO sector is urgently looking for Workforce Manager: RequirementsCandidate must possess at least a Bachelor s/College Degree4 years minimum experience in Workforce ManagementDialer experience for outbound campaigns a mustExcellent skills in forecasting, scheduling and real-time time management a mustStrong organizational skills to ensure critical timelines are metAccuracy and a...
Our client in the BPO sector is urgently looking for Workforce Manager: Requirements Candidate must possess at least a Bachelor s/College Degree 4 years minimum experience in Workforce Management Dialer experience for outbound campaigns a must Excellent skills in forecasting, scheduling and real-time time management a must Strong organizational skills to ensure critical timelines are met Accuracy...
Workforce Manager
Workforce Manager Ignition Group 2023-06-09 Umhlanga Job Ref #: IG-161 Industry: Call Centre Job Type: Permanent Positions Available: 1 With deep roots in South Africa, our teams are delivering technology solutions to some of the largest brands across the globe enabling both consumers and business to gain competitive advantage! Job Description The Workforce Manager will play a pivotal role in dri...
WFM Manager/ Workforce/Workflow Manager
Latest City Of Cape Town Municipality Senior Professional Nurse TOP Vacancies 2024Updates. Apply Now for Government Vacancies at City Of Cape Town Municipality posts. Get Jobs in City Of Cape Town Municipality Senior Professional Nurse TOP Position Now. Submit Now for upcoming Municipality Vacancies.The latest advertisement forCity Of Cape Town Senior Professional Nurse TOP Vacancies 2024is now a...
About our client:Our client is a global analytics and digital solutions company serving industries including insurance, healthcare, banking and financial services, media, retail, and others.About the role: This is a senior leadership role responsible for overseeing the strategic management of the workforce across various departments and locations. This role involves optimising staffing levels, en...
Workforce Management Specialist - SC & Logistics A leading retail company is looking for a Workforce Management Specialist to be based in Cape Town. To configure, manage, develop and maintain our Workforce Management tools through integration and collaboration with Head Office and Logistics stakeholders. Integrate with business representatives to understand new business requirements and develop B...
As an Executive Search and Career Consultant specializing in the niche market of Supply Chain, we represent some of the top leaders and are called upon by blue chip organizations in the country to secure talent and assist them in building high performance teams.A leading retail company is looking for a Workforce Management Specialist to be based in Cape Town.To configure, manage, develop and main...
PKF Cape Town is recruiting a Company Secretarial Administrator to join their team!The main purpose of this role is to maintain and organise company documents, files, and records, both in physical and electronic formats. Also, to ensure easy retrieval of information for the Company Secretarial department.Duties and responsibilities will include, but not be limited to:Responsible for client onboar...
Basic Functions Monitors the queue real-time and analyzing data across different measures such as service levels or staffing interval requirements to implement Rules of engagement. Generates schedules accordingly to meet the business requirements enabling superior customer service Adjusts the schedules accordingly based on the actual scenarios and provide overtime requirements/voluntary time off ...
Position Description:An opportunity has become available within TFG Human Resources for a Workforce Management Analyst.Key responsibility in this role is the development of business staffing/scheduling plans, models and forecasting for the retail (stores) operations environment. Key performance areas will be: Provide scheduling and forecasting solution that is aligned to business strategies and b...
Job Description:Responsibilities: Render transversal Strategic Workforce Planning Service in the Western Cape Province in line with DPSA Directive 2021.Supervise a team of employees.Key Tasks: Provide Workforce Planning services to 11 client departments.Conduct advanced trend analysis.Create 5-year Workforce Plans.Coordinate complex data.Streamline Annual People Management Planner.Evaluate depart...
These jobs were popular with other job seekers RPO Recruitment PrQS Programme Manager Construction / Consulting Industry - R 650-R720K Cape Town Permanent Full Time Published: 17 hours ago Non EE/AA DescriptionDescription:RPO Recruitment's client, a top client in SA, is currently looking to hire a PrQS Programme Manager who can join their successful team in Cape TownRequirements:Degree in Quantit...
Render transversal Strategic Workforce Planning Service in the Western Cape Province in line with DPSA Directive 2021, and supervise a team of employees. Be part of a strategic unit providing vital Workforce Planning services to 11 client departments, involving advanced trend analysis, 5-year Workforce Plans, complex data coordination, Annual People Management Planner streamlining, departmental W...
People and Culture/ HR Manager - Group of Lodges - Cape TownDate Job Posted: 20-Mar-2024 Back All by recruiter Email People and Culture/ HR Manager - Group of Lodges - Cape TownDate Job Posted: 20-Mar-2024Location: Cape Town Kenrick Recruitment seeks an experienced and dynamic candidate to fill the role of People and Culture Manager. As a seasoned HR professional, you will be instrumental in shap...
Description: RPO Recruitment's client, a top client in SA, is currently looking to hire a PrQS Programme Manager who can join their successful team in Cape Town Requirements: Degree in Quantity Surveying and PrQS professional registration. Experience in professional consulting QS firms. Experience in contracts (JBCC and NEC) administration and financial administration. Experience in Project/Progr...
About the RoleThe Capacity Planner lives in the Customer Operations Workforce Management team and is responsible for forecasting volumes in assigned customer queues, creating schedules based on those forecasts, plotting agents into those schedules, onboarding and off boarding of agents from tools such as Zendesk and Five9, managing access to CBH tools and systems, overseeing time off tracking and...
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