1 - 7 of 7 jobs
Receive the latest classifieds within Jobs by e-mail
Ensure welcome calls/e-mails are successfully completed must check all welcome call sheets when returned from supply chain to ensure that all students have been serviced Do spot checks on a daily basis if welcome calls have been done listen in on calls ensuring that the tutor assist is relaying the correct information over to the student inform tutor assist the correct way if incorrect way is being implemented Preparing STAFF to make the couresey call Ensure that FWOF of agents are proccessed ensure tutor calls are logged Liaison with students and provide developmental feedback Try and save cancellation student Recording all information on the students record sms/e-mailing students Providing exellent customer service regarding support issues issues Resolving student discrepancies Perform any other tasks and duties necessary to support the accounts department Must communicate & follow up effectively with student promises regarding their account on a timely basis Provide coaching and guidance to students Must communicate & follow up effectively with student promises and ensure student is happy checking of completed students and reporting thereof ensure that each agent makes enough calls for the day weaim to call every second week to all our students ensure students materials are up dated Ensure all reports are submitted to Operations Manager weekly create a process manual create a Q&A ( questions and answers) Booklet ensure that tutor assist are on the internet for work purposes ONLY ensure that tea times are not being mis-used Accurate processing of all Institutes membership Accurate processing of all Institutes examinations Capturing all relevant information onto the database printing out of all received Institute forms Ensuring all Institute forms and payment are processed timeously Process forms as they come in Sending out of bulk e-mails/sms reminding students of all relevant closing dates sms/e-mailing students Keeping track of all student/s results and capturing onto the database Following up with students for any outstanding documenetation Perform any other tasks and duties necessary to support the other departments Processing on line payments for CIMA/ACCA Supervising & monitoring of all staff in exams and registrations depts Providing Operation Manager with weekly stats Keeping track of staff performance late comings & leave Disciplining of staff Ensuring all work is processed & completed on time and by deadlines Updating of all processes & policies Updating of exam timeline and Institute Ref sheet Ensuring Registrations Dept runs smoothly and enrollments for the day are captured on time Keeping all departments updated with any exam date or any changes regarding exams Keeping track of all closing dates and fees to plan for the year Ensure that all relevant training is done for all assistants Daily weekly and monthly reporting to Operations Manager Processing all relevant stats Sort out student disputes with regrads to service issues Provide a exellent proffessional & considerate customer service to students Internal and external interface Participate in team planning meetings Meet defined department goals keep track of all leave and capture onto spreadsheet Deal with your teams irate students Sort out your teams queries If you cannot deal with it you refer Operations Manager work out timetable for lunch breaks and tea breaks Checking weekly and monthly stats submitted checking of calls ensure that students who are ON TAB are not to be serviced unless otherwise stated by Operations Manager
Position open for Resident Engineer in Kokstad
We are seeking for a UCG Gas Process Specialist in Volksrust. The candidate must have a relevant tertiary qualification (Chemical). Minimum of 5 years Experience. Forward cv to ferdi@aaaa.co.za
We are seeking for a UCG Plant Advisor Mechanical. The candidate must have a relevant tertiary qualification. Diploma in Mechanical Engineering and/or Certified Welding Inspector. Minimum of 5 years Experience. Forward cv to ferdi@aaaa.co.za
We are seeking for a Control and Instrumentation Artisan in Volksrust. The candidate must have a relevant Technical qualification (Electrical electronic Process Engineering). Minimum of 3-5 years experience. Forward cv to ferdi@aaaa.co.za
We are seeking for a Civil / Structural Design Draughtsman in Volksrust. The candidate must have 10 years experience as a Civil designer and 5 years experience as structural draughtsman. AutoCAD 2D and Civil 3D is a MUST! Forward cv to ferdi@aaaa.co.za
A Cape Town based company is looking for a Site Manager to join their team at a low cost housing development project in the Western Cape.
Enter your email address to receive alerts when we have new listings available for: Temporary Jobs in Western Cape
Your search is now saved. You will receive emails as soon as we find new listings that match your criteria. Press 'Like' if you think this sounds good, and you have not already liked us.