About The Role With more than 800 employees Harrison Clark Rickerbys is an award-winning Top 60 UK law firm with 10 offices based across the UK from Cambridge to Cardiff and Birmingham to London. The primary purpose of this role is to join the service desk team in providing first and second line IT support. Based in Worcester and reporting to the Service Desk Team Leader you will provide IT suppo...
Requirements:Some Tertiary IT Qualification or relevant qualification.1 to 2 Years IT Service Desk experience is a MUST HAVE.HDM, FORME, ARIS Service Desk Software will be a huge advantage.Enable Monitoring Software experience will be an advantage.Duties:Answer, Log, Monitor, Follow up and Close User Support Calls.Chace 1st Line Desktop Support Technicians to close calls.General Administration an...
Requirements: Some Tertiary IT Qualification or relevant qualification. 1 to 2 Years IT Service Desk experience is a MUST HAVE. HDM, FORME, ARIS Service Desk Software will be a huge advantage. Enable Monitoring Software experience will be an advantage. Duties: Answer, Log, Monitor, Follow up and Close User Support Calls. Chace 1st Line Desktop Support Technicians to close calls. General Administr...
Requirements: Some Tertiary IT Qualification or relevant qualification. 1 to 2 Years IT Service Desk experience is a MUST HAVE. HDM, FORME, ARIS Service Desk Software will be a huge advantage. Enable Monitoring Software experience will be an advantage. Duties: Answer, Log, Monitor, Follow up and Close User Support Calls. Chace 1st Line Desktop Support Technicians to close calls. General Administr...
Reference: GTG007522-CVE-1 Our client based in Midrand is looking for a Service Desk Consultant to join their team 4 Months contract Requirements: Some Tertiary IT Qualification or relevant qualification. 1 to 2 Years IT Service Desk experience is a MUST HAVE. HDM, FORME, ARIS Service Desk Software will be a huge advantage. Enable Monitoring Software experience will be an advantage. Duties: Answe...
The service desk manager is responsible for managing daily operations of the service desk, managing the service desk team, representing the team to other stakeholders, and helping to ensure that the service desk is constantly developing and improving. To meet these many demands, a good service desk manager must have: The ability to build a cohesive team and to manage people effectively. This incl...
The service desk manager is responsible for managing daily operations of the service desk, managing the service desk team, representing the team to other stakeholders, and helping to ensure that the service desk is constantly developing and improving. To meet these many demands, a good service desk manager must have: The ability to build a cohesive team and to manage people effectively. This incl...
Location: City of Johannesburg Metropolitan Municipality, GP Job published: Job published: 05-04-2024 Job ID: Job ID: 34836 Phone number: Phone number: 27310018945 Job Description Westfalia Fruit Products situated at Midrand , has a vacancy for a suitably qualified and experienced IT Service Desk Agent . Reporting to IT service desk manager, the incumbent will be responsible for providing a highe...
Job Purpose/ Job Summary: Apply cost effectiveness principles in everyday delivery to contribute to achievement of departmental financial targets. Ensure system related queries are resolved timeously and accurately to meet JSE Service Level Agreement Business Objectives through prioritising of logged calls on Service Now system. Financial /Business Objectives Apply cost effectiveness principles i...
IT Service Desk Co-Ordinator - Cape TownFull job descriptionJob DescriptionJoin South Africa s leading fashion retailer and become part of a winning team. If fashion retail excites you, along with a fast-paced and innovative environment, then this position may well be for you. With over 700 stores, renowned aspirational brands and world-class systems we are regarded as front-runners in this highl...
Reference: GTG007522-CVE-1 Our client based in Midrand is looking for a Service Desk Consultant to join their team 4 Months contract Requirements: Some Tertiary IT Qualification or relevant qualification. 1 to 2 Years IT Service Desk experience is a MUST HAVE. HDM, FORME, ARIS Service Desk Software will be a huge advantage. Enable Monitoring Software experience will be an advantage. Duties: Answe...
Reference: PTA003015-JL-1 Our client is based in the Brits North-West region. They are currently seeking a IT Support Intern to join their team. Matric Own transport Beneficial: 3-5 years customer service experience IT background Should work well in a team. Should be able to multi-task. On the job training will be provided Resources will work shifts, shift are between 06:00 17:00 Saturday shifts ...
iOCO Infrastructure Services Invites You to Explore Possibilities. We are looking to hire 5 Service Desk Agents I to join our team. As a Service Desk Agent, you'll play a pivotal role in ensuring the smooth operation of IT systems by delivering timely and effective technical support to users while continuously striving to improve service quality and efficiency.  What you†ll do: Process Account...
iOCO Infrastructure Services Invites You to Explore Possibilities.We are looking to hire 5 Service Desk Agents I to join our team. As a Service Desk Agent, you'll play a pivotal role in ensuring the smooth operation of IT systems by delivering timely and effective technical support to users while continuously striving to improve service quality and efficiency. What you'll do:ProcessAccountable fo...
iOCO Infrastructure Services Invites You to Explore Possibilities. We are looking to hire 5 Service Desk Agents I to join our team. As a Service Desk Agent, you'll play a pivotal role in ensuring the smooth operation of IT systems by delivering timely and effective technical support to users while continuously striving to improve service quality and efficiency. What youâ€ll do: Process Accountabl...
iOCO Infrastructure Services Invites You to Explore Possibilities.We are looking to hire5Service Desk Agents Ito join our team. As a Service Desk Agent, you'llplay a pivotal role in ensuring the smooth operation of IT systems by delivering timely and effective technical support to users while continuously striving to improve service quality and efficiency. What you'll do:ProcessAccountable for ow...
Reference: CPT006960-ST-1 IT HELPDESK SUPPORT SPECIALIST - EE Candidates preferred SANDTON R 480 000 - R 520 000 CTC P/A DEPENDING ON EXPERIENCE Our client is looking for an experienced software support candidate to join the team. The ideal person must have a strong Office 365 background, advanced MS Word skills, and be able to quickly learn new software applications Minimum requirements: Matric ...
Description Troubleshooting basic end user issues on various applications, hardware, network and systems. Responsible for overseeing the resolution of all outstanding incidents.Incident Registration and Initial logging, priority setting and detailed description of Incident or request.Routing Incidents / Requests to support groupsInitial categorization and classification on every callInitial Inves...
Are you a dynamic individual with a passion for communication and a knack for speaking fluent German? As an IT Service Desk Agent , you'll be at the forefront of our operations, using your excellent people skills and foundational understanding of IT to make a real impact. Requirements -Speak, read and write German fluently Duties: -Receiving requests on the phone, by chat, by e-mail or requests s...
Are you a dynamic individual with a passion for communication and a knack for speaking fluent Mandarin? As an IT Service Desk Agent , you'll be at the forefront of our operations, using your excellent people skills and foundational understanding of IT to make a real impact. Requirements -Speak, read and write Mandarin fluently Duties: -Receiving requests on the phone, by chat, by e-mail or reques...
Are you a dynamic individual with a passion for communication and a knack for speaking fluent Italian? As an IT Service Desk Agent , you'll be at the forefront of our operations, using your excellent people skills and foundational understanding of IT to make a real impact. Requirements -Speak, read and write Italian fluently Duties: -Receiving requests on the phone, by chat, by e-mail or requests...
Reference: PTA003015-JL-1 Our client is based in the Brits North-West region. They are currently seeking a IT Support Intern to join their team. Matric Own transport Beneficial: 3-5 years customer service experience IT background Should work well in a team. Should be able to multi-task. On the job training will be provided Resources will work shifts, shift are between 06:00 17:00 Saturday shifts ...
About our client: One of the top IT companies in South Africa, where innovation seamlessly intersects with reliability. Established in 1995, our client has consistently led the charge in delivering exceptional IT Support and Services across diverse business sectors in South Africa. About the role: They aim for 100% no tickets breached, and the Support Desk Coordinator is responsible for coordinat...
Reference: CPT002517-AK-1 Our client who is a leader in the Legal sector is looking for an experienced software support specialist to join the IT Department. The ideal candidate needs to have a strong Office 365 background and advanced skills in MS Word Responsibilities: End-User Support Handle user requests via the Helpdesk system, telephone and e-mail Provide timely and professional assistance ...
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