Key Responsibilities:Assist the Rooms Division Manager in daily operations, including staffing, scheduling, and training of front desk associates.Supervise the front desk team to ensure efficient and professional guest service delivery.Handle guest inquiries, complaints, and requests in a timely and effective manner, striving for guest satisfaction at all times.Maintain accurate records and repor...
Key Responsibilities: Assist the Rooms Division Manager in daily operations, including staffing, scheduling, and training of front desk associates. Supervise the front desk team to ensure efficient and professional guest service delivery. Handle guest inquiries, complaints, and requests in a timely and effective manner, striving for guest satisfaction at all times. Maintain accurate records and r...
We are seeking an experienced and dynamic Assistant Front Office Manager with exceptional knowledge of OPERA to join our team at voco Rosebank. The ideal candidate will possess a strong background in hotel operations, with a specific emphasis on front office management. This individual will assist the Front Office Manager in overseeing all aspects of the front desk operations, ensuring seamless g...
Village N Life is a leading tourism and hospitality company based in beautiful Camps Bay. If you thrive on a company culture that focuses on growing their staff through career development and staff incentives, this is the company for you. The Bay Hotel in Camps Bay seeks a seasoned Rooms Division Manager. Minimum requirements: Matric Hospitality qualification (advantageous) OPERA experience 2-3 y...
Village N Life is a leading tourism and hospitality company based in beautiful Camps Bay.If you thrive on a company culture that focuses on growing their staff through career development and staff incentives, this is the company for you.The Bay Hotel in Camps Bay seeks a seasoned Rooms Division Manager.Minimum requirements:MatricHospitality qualification (advantageous)OPERA experience2-3 years in...
Hotel experience essential in Rooms Division
Monthly (Cost to Company, Market related) Valor Hospitality Partners is recruiting for a Boutique Hotel General Manager with hotel opening experience in Cape Town. Opening is scheduled for later this year. Job Purpose: The Hotel Manager has full responsibility for and directs the full operations, service, logistics, and activities of the Hotel Team to ensure that the hotel achieves its financial ...
At The Vineyard Hotel, we're more than just a team. Every staff member plays a crucial role in creating an exceptional guest experience. Our commitment to our staff goes beyond hospitality. We prioritise their well-being, providing on-demand healthcare, wellness activities, assistance with essentials, and healthy meals. We also offer growth opportunities through internal programs, traineeships, s...
At The Vineyard Hotel, we're more than just a team. Every staff member plays a crucial role in creating an exceptional guest experience. Our commitment to our staff goes beyond hospitality. We prioritise their well-being, providing on-demand healthcare, wellness activities, assistance with essentials, and healthy meals. We also offer growth opportunities through internal programs, traineeships, s...
At The Vineyard Hotel, we're more than just a team. Every staff member plays a crucial role in creating an exceptional guest experience. Our commitment to our staff goes beyond hospitality. We prioritise their well-being, providing on-demand healthcare, wellness activities, assistance with essentials, and healthy meals. We also offer growth opportunities through internal programs, traineeships, s...
At The Vineyard Hotel, we're more than just a team. Every staff member plays a crucial role in creating an exceptional guest experience. Our commitment to our staff goes beyond hospitality. We prioritise their well-being, providing on-demand healthcare, wellness activities, assistance with essentials, and healthy meals.We also offer growth opportunities through internal programs, traineeships, st...
Job Number 24057874Job Category Rooms & Guest Services OperationsLocation The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management Function: Reporting to the Guest Services Experience Manager, the successful incumbent will be responsible to foster relationships with guests to enhance the gu...
Job Number 24057874 Job Category Rooms & Guest Services Operations Location The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management Function: Reporting to the Guest Services Experience Manager, the successful incumbent will be responsible to foster relationships with guests to enhance ...
This inclusive employer is a member of myGwork the largest global platform for the LGBTQ business community. We are looking for a Meeting, Events & Food Services Manager for our Integrated Facility Manager business line. About JLL We're JLL. We're a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by o...
Key Performance Indicators: Areas KPIs 1. Customer Related Level of guest satisfaction, including responses to special requests and management of Guest Feedback and Online Reputation 2. People Related Effective coordination of Hotel Team effort to serve Guests; the morale, growth, and development of Hotel Team Members 3. Process Related Achievement of quality improvements as agreed by the Owner a...
The main purpose of the Duty Manager is to manage and control the daily operations of the hotel. To ensure that the standards of The Royal Portfolio are met in order to contribute to the purpose of the company "To give our guests a complete experience and a perfect stay".MAIN DUTIES & RESPONSIBILITIESEnsure complete guest interaction and satisfaction.Be the point of contact for guests and anticip...
The main purpose of the Duty Manager is to manage and control the daily operations of the hotel. To ensure that the standards of The Royal Portfolio are met in order to contribute to the purpose of the company "To give our guests a complete experience and a perfect stay" . MAIN DUTIES & RESPONSIBILITIES Ensure complete guest interaction and satisfaction. Be the point of contact for guests and ant...
Quality and Excellence Manager - Cape TownFull job descriptionJob Posted: 04-Mar-2024Location: Cape TownQuality and Excellence ManagerAs a Quality & Excellence Manager you will act as an internal consultant, coach and trainer supporting all operational departments in driving Service Excellence on the property, to ensure that the Guest Experience is the mark of distinction this distinctive propert...
Camps Bay Retreat seeks an experienced and innovative Boutique Hotel Manager for this luxury property in the beautiful Camps Bay.The successful candidate take ownership of the full Hotel Operations function, finance. and profitability of the Hotel. Forward thinking, pro-active manger to deliver top class guest experience. Ideal candidate will understand the well-travelled, active. and modern clie...
Camps Bay Retreat seeks an experienced and innovative Boutique Hotel Manager for this luxury property in the beautiful Camps Bay. The successful candidate take ownership of the full Hotel Operations function, finance. and profitability of the Hotel. Forward thinking, pro-active manger to deliver top class guest experience. Ideal candidate will understand the well-travelled, active. and modern cli...
At The Vineyard Hotel, we're more than just a team. Every staff member plays a crucial role in creating an exceptional guest experience. Our commitment to our staff goes beyond hospitality. We prioritise their well-being, providing on-demand healthcare, wellness activities, assistance with essentials, and healthy meals. We also offer growth opportunities through internal programs, traineeships, s...
Duty Manager - Cape TownFull job descriptionJob Number 24032998Job Category Rooms & Guest Services OperationsLocation The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementFunction:Reporting to the Guest Services Experience Manager, the successful incumbent will be responsible to foster r...
Rooms Division Manager - Camps BayIntroductionOur client is a leading tourism and hospitality company based in beautiful Camps Bay currently looking for a experienced Rooms Divison Manager to join there team. If you thrive on a company culture that focuses on growing their staff through career development and staff incentives, this is the company for you.Duties & ResponsibilitiesOperationsMinimum...
Executive Housekeeper- Camps BayIntroductionOur client is looking for an Executive housekeeper to manage and control all Housekeeping standards laid down by the Company, maximizing revenue and profits to agreed budgetary limits for Residential. Ensure that all Company policies and procedures are implemented and maintained. Continuous staff training and development. Housekeeping modules to be deve...
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