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Ensure job descriptions for each position and regular updates Contribute to the recruitment process
and ensuring the whole team is audited adequately to ensure adherence to process and quality of work
recruitment process for the division - Manage and coordinate all recruitment administration for the division
staffing requirements to ensure that the recruitment process is followed timeously Staff management
and follow the reverse logistics process Escalate in the event of hardware repairs required to the Service
Management Monitor volume and resources and advise Call Centre Manager on HR needs Identify Consultant
on assessment process methodology and focus areas - Regular review and update of QA Reporting Forms to meet
- Administer the claims flow process - Oversee recruitment and training - Manage the claims team (5 staff
& claims process. Oversee vendor & third party relations ensure a high level of customer service & improve
team. Output/Core Tasks: Capturing processing and maintenance of HR Administration data timeously
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