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Internal Vacancy Advertisement Job Identifying Details: Job title: Senior . Net Developer Department: IT Reporting to: Head of IT Projects Office location: Glades La Lucia Ridge Job Level: Specialist Key Responsibilities: The candidate will work within our Front End Scrum teams developing on existing .net enterprise applications and frameworks. Minimum Requirements: Education: Matric Relevant Tertiary Qualification in a software development domain Experience 10 years current demonstrable experience in . Net environments Programming languages: C# and asp.net preferably C a bonus MS SQL database experience SQL 2005 a must. SQL 2008 a bonus Experience in Agile development teams will work in your favour Full SDLC knowledge and experience MVC knowledge and experience will work in your favour The candidate will need to meet these minimum requirements and also be expected to write and pass a .net Development test to be considered for the position. Generic Competencies: Resilience Tenacity Ability to work under pressure Good time management and Stress resilience Attention to detail Adequate communications skills Tolerance to change Accountability and ownership Self motivated Ability to work within a team and as an individual Embrace and adopt project management protocol Enthusiasm/interest in IT technology - live and breathe technology Sense of humour
Vacancy Advertisement Job Identifying Details: Job title: Internal Auditor Department: Internal Audit Department Office location: La Lucia Ridge Key Purpose Provide internal audit risk management and advisory services. Key Responsibilities: Execute risk and control assessments Facilitate bi-annual risk and control assessment process with divisional management. Update risk registers accordingly and present to internal audit manager for review. Provide feedback to management on key risk and control exposures requiring attention. Prepare risk reports for presentation to senior management and audit committee. Execute internal audit assignments Prepare internal audit programs for assignments. Document process descriptions. Conduct process level risk and control assessments. Conduct interviews of client staff responsible for processes. Identify nature of controls in place and evaluate efficacy and adequacy thereof. Select audit samples for testing and carry out testing. Prepare working papers for review by manager. Prepare internal audit reports Prepare internal audit reports summarising approach findings and recommendations Document audit findings and recommendations and discuss these with the internal audit manager and client management Manage relationships with stakeholders Deliver professional audit services to clients and develop relationships. Maintain contact with clients and ensure that they derive value from internal audit. Maintain contact with external audit and other assurance providers. Values and self development Align personal values to company values Seek opportunities to develop self Minimum Requirements Education Matric Bcom or 3 year qualification with internal audit Preferred : Honors level qualification Experience 1-3 years internal audit experience in an audit firm or financial services company. Preferred : 4 years in internal audit experience Competencies Generic Competencies: Initiative Self managed High integrity Assertive Critical thinking Relationship building Stakeholder partnering Technical Competencies: Proven internal audit skills including ability to identify and assess business risks. Good business acumen and well developed problem solving ability Excellent report writing verbal communication interviewing and presentation skills Preferred Industry Financial services industry Closing Date: 15 November 2012 If you are interested in applying for this position pease submit your CV to careers sahomeloans.com. Shoul you not receive a response within the next 3 weeks please consider your application unsuccessful.
Funding Officer Graduate Posted date 2012-Dec-11 (ID: 14045) SA Home Loans Graduate Programe 2013 We are searching for a Funding Officer Graduate for 2013 by Browse to Save Job tittle : Funding Officer Graduate Department: Securitisation (Finance) Location: Durban La Lucia Minimum requirements: Education: B com Finance and Economics Honours degree Student who is looking to complete their CFA Experience: Less that 2 years formal work experience Competencies: Attitude to learn shows initiative Computer literate Closing Date: 05 February 2013. Please email your CV and academic record to Careers sahomeloans.com before 5 February 2013.
STUDENT PROGRAMME 2013 Vacancy Advertisement Job Identifying Details: Job title: Student Programme Department: HOC/Insurance Department Reporting to: HOC Department Date of circulation: 12 December 2012 Office location: Glades La Lucia Ridge Key Responsibilities: Daily handling of telephonic claims notification Alignment to business driver/Strategy Alignment to the Amazing Service principle and program Registration of all New Claims through the delivery of amazing service Handling of telephonic client new claim notifications Ensure that the amazing service principles are adhered to at all times Ensuring that all claims within the designated portfolio are effectively and timeously processed within the stipulated turnaround times Suppliers are appointed Ensuring that the claims estimates are correctly applied at registration stage of the claims process Ensuring that an accurate record of all interactions with customers is maintained including making of accurate and comprehensive description of how the incident occurred and event log notes if necessary Ensuring that the customers are always provided with all the necessary information if unsatisfied with the rejection including inter alia engaging own specialist service provider to prove to the contrary (Dispute or rejection) (e.g. management process) etc Ensure that customers are always kept informed and advised of the claims process or procedure excess applicable. Conduct telephonic claim audits and client surveys Aligned to values and self development Align personal values to company values. Take responsibility for personal development Minimum Requirements: Qualifications Matric with subjects English Afrikaans and Mathematics. C aggregate in Matric is required. Preferred Computer studies Business Studies Generic Competency Fluent in speaking Afrikaans Contact Details: Joanna Chetty in the HR department Tel: 031 560 5432 Method of Application: 10 line motivation with updated CV. Email all applications to: careers sahomeloans.com Closing date: 17 Decemeber 2012 Embracing the spirit of transformation legislation Should you not receive a response within 3 weeks after your application please consider your application unsuccessful. In order for your application to be considered for this position your matric must be have been complete 2 to 3 years ago.
Vacancy Advertisement JOB IDENTIFYING DETAILS: Job title: Claims Consultant Department: SAHL Insurance Office location: Glades La Lucia Ridge KEY RESPONSIBILITIES: Effective Claims processing Authorize all claims within set mandate Ensure that all claims within the designated portfolio are effectively and timeously processed within the stipulated turn around times Ensure that the agreed productivity targets are consistently achieved. Attend to customer complaints within stipulated timeframes act on the root cause(s) and maintain an accurate aggregate record of all complaints. Attend to your daily operational diary system Ensure that all payments made are accurate and to the appropriate service providers. Ensure that an accurate record of all interactions with customers is maintained including an accurate and comprehensive description of how the incident occurred and event log notes Ensure that the customers are always provided with all the necessary information if unsatisfied with the rejection Ensure that the amazing service principles are adhered to at all times. Effective planning problem solving and decision making Manage the correct consistent interpretation and application of the policy wording and ensure that all claims are treated equitably. Determine whether the reported incident is claimable. Peruse analyze understand and question the assessment findings before communicating in technical detail with customers loss adjusters. Think laterally in dealing with claims and engage relevant parties to consult or debate circumstances of claims. If a claim is suspicious refer to management en-route to internal forensics division. Determine that an endorsement is warranted on a specific policy in light of adverse claims history or particular circumstances. Handle rejections and difficult clients in a fair sensitive and persuasive oral manner while being assertive. Decide which appropriate specialist service providers to engage on each claim if necessary such as engineers etc. Effective Relationship Building Internal Daily relationships with: Payment authorization and finance division with regards to payments and service delivery issues Customer contact centre with regard to customer complaints and technical support Policy Administration to advise of any policy amendments or client queries / requests New Claims/Servicing area to advise on any noted anomies or trends that could be affecting effective processing of claims Supply Management to ensure that the service providers strictly adhere to the current service level agreement. Daily interactions with management to advise of any contentious matters or urgent claims that require attention or authorisation. Externa l Daily relationships with: Customer base in dealing with queries or providing feedback proactively Panel or non-panel service providers ensuring customer service delivery especially loss adjusters quantity surveyors forensics experts etc. SAHL representatives on various customer issue Internal and external auditors during interim or final company audits. MINIMUM REQUIREMENTS: Education Matric Computer Literate Preferred :Insurance related qualifications such as COP and HCII Experience 4 years insurance related experience preferably Homeowners products in a claims assessment role. Preferred: 5 years insurance related experience preferably with Homeowners products. 5 Years underwriting and claims 5 Years HOC Claims Experience. Generic Competencies: Bilingual ( English and Afrikaans) Able to handle pressure Willingness to work overtime if required Customer centric Persuasive Accurate Decisive Assertive Confident Fair Ethical High integrity Reliable Responsible Initiative Team player Respect for others Excellent verbal and written communication skills Technical Competencies: Short term insurance claims at a consultant level Customer service orientated Ability to comprehend technical matters Analytical Excellent verbal and written communication skills Closing Date : 16 November 2012 If you wish to apply for this position please submit your CV to careers sahomeloans.com before the closing date.
Graduate Search 2013 Insurance Graduate Minimum requirements: Education: Business Management Degree or Bcom Degree or Business Administration Degree or Insurance Degree Experience: No formal experience needed. Competencies: Excellent communication skills Resilience Decisin Making skills Vibrant Ability to Cope with stress Accuracy Problem Solver Closing Date: 05 February 2013. Please email your CV and academic record to Careers sahomeloans.com before 5 February 2013.
Graduate Vacancy Advertisement Foreclosure Graduate (Legal) SA Home Loans Graduate Programme 2013 We are searching for a Foreclosure Graduate for 2013 Job tittle : Foreclosure Graduate Department: Legal litigation Location: Durban La Lucia Minimum requirements: Education: LLB Degree Admitted Attorney (essential) Experience: Less that 4 years formal work experience Competencies: Excellent communication skills Resilience Decision Making skills Vibrant Ability to Cope with stress Accuracy Problem Solver Closing Date: 28 February 2013. Please email your CV and academic record to Careers sahomeloans.com before 28 February 2013.
KEY RESPONSIBILITIES: To provide administrative support in ensuring that all employees are paid timeously and correctly in line with relevant legislation and in assisting with all other administration / query handling pertaining to payroll and benefits. Payroll administration Capture of new appointments and terminations on VIP Capture of overtime on VIP Process and capture of Sales BCEA leave unpaid leave and all other leave. Respond to HR Helpdesk and general day to day queries. Data input: Month end capturing and import/export of sales commission data to VIP. Quarterly overdue leave report produced. Assistance with and completion of other/ adhoc payroll administration functions Ensure monthly integration of the payroll information into the financial system Drafting of letters for employees with regards to banking queries and letters of confirmation Saving of all company pay slips & month end reports to the G Drive. Process and capture commission Import GLA onto Payroll Administer Fleet Send consultants petrol statements on a monthly basis Update Standard Bank motor card data spreadsheet. Print out petrol statement for employee s resignation month- deduct on pay slip. Import and exporting of petrol deductions and capturing it onto the pay slips for sales consultants Changes of cars- update depreciation spreadsheet VIP and CLM spreadsheet. Capture extra R700 petrol for consultants that meet their target with the salary run and upload to VIP Work out CLM breakdown for fleet management and send it to finance Meet with Standard Bank consultant monthly to discuss fleet issues and usages Processing of leave and ESS stystem Run ESS administration on a daily basis. Sorting of leave queries. Print out leave reports sort in department and send to all managers on a monthly basis. Check attendance registers on a monthly basis checking all leave has been captured. To do the leave accrual journal and post it on Great Plains around the 6th of the month. General Admin Duties Assist with HR projects Mail merging of increase and bonus letters Uploading of increase and bonus figures onto VIP Exporting journals from VIP to Great Plains Reconcile staff debtor s acc on a monthly basis Printing of IRP5 s when requested (multiple years) Reconciliation of Ledger Accounts Reconcile PAYE UIF SARS Provident Fund Staff Debtors Reports Compile reports as and when requested including creating of new reports print monthly reports Administration of Employee benefits and handling of staff queries Handling staff payroll queries efficiently and effectively Offering amazing service to all internal customers Management relationship with provident fund company To divert all and defer all related queries to the provident fund company for handling To receive escalated cases from employees and divert to supervisor/ manager for handling MINIMUM REQUIREMENTS: EDUCATION: Matric Preferred : Diploma or certificate in payroll administration EXPERIENCE 3 to 5 years payroll / benefits admin experience VIP exposure essential Preferred : 6 years experience on VIP as a senior administrator Generic Competencies: Zero defect mentality Work under tight deadlines and pressure Flair for numbers Logical and pragmatic Systematic High integrity (personal and information) Excellent people skills Self starter Passion to learn and grow Self improvement Respectful of others and confidentiality Technical Competencies: Numeracy at matric level Computer literacy at advanced level Advanced excel and report writing skills Excellent communication skills (written and verbal) Attention to detail and accuracy High customer service orientation Deadline driven Excellent time management skills and excellent people/ interpersonal skills Highly proficient on all aspects of VIP payroll system Business information and report writing skills on VIP Understanding of tax regulations and implications to payroll In-depth knowledge or BCEA and it s impact on benefits and payroll Working knowledge on Industrial Relations (IR) processes In depth knowledge of SAHL benefits and its related policies
Vacancy Advertisement Job Identifying Details: Job title: Internal Audit Manager Department: Internal Audit Department Office location: La Lucia Ridge Key Purpose Manage the internal audit function lead and coach the audit team and provide internal audit risk management and advisory services. Key Responsibilities: Manage risk and control assessments process Oversee and facilitate bi-annual risk and control assessment process with divisional management Ensure that risk registers are updated accordingly Provide feedback to management on key risk and control exposures requiring attention Prepare risk reports for presentation to senior management and audit committee Manage internal audit planning and combined assurance planning Analyse various forms and sources of risk assurance obtained for principal risks Prepare annual internal audit plans for approval by audit committee Ensure that key risks and risks not receiving assurance testing are scheduled for internal audits Plan resources for internal audit projects and outsource audits when internal skills are not sufficient Execute internal audit assignments Review and approve internal audit programs for assignments Conduct process level risk and control assessments Carry out internal audit testing for complex sections of the internal audit assignment Review working papers prepared by the audit team Review audit findings of the audit team Prepare internal audit reports for audit committee Discuss internal audit findings and recommendations with management Facilitate quality assurance reviews of internal audit Schedule follow up reviews to assess whether recommendations have been implemented. Coach and develop internal audit team Coach and assist audit team members during the assignments Identify development areas of the team and assist with finding material to address those areas Ensure audit team is aware of latest developments in auditing standards and practices them Manage relationships with stakeholders Deliver professional audit services to clients and develop relationships Maintain contact with stakeholders and ensure that they derive value from internal audit Ensure role of internal audit as independent assurance provider is well understood Seek feedback post audit assignments and share feedback with audit team Values and self development Align personal values to company values Seek opportunities to develop self Minimum Requirements Education Matric Bcom or 3 year qualification with internal audit Preferred: Honors level qualification or CIA Experience 5 years in internal audit or risk management experience with 2 years in a senior internal audit or equivalent role in an audit firm or financial services company Preferred: 4 years in a senior internal audit or equivalent role in an audit firm or financial services company Competencies Generic Competencies Initiative Self manage High integrity Assertive Critical thinking Relationship building Stakeholder partnering Technical Competencies: Proven internal audit skills including ability to identify and assess business risks. Good business acumen and well developed problem solving ability Excellent report writing verbal communication interviewing and presentation skills Good planning organising and co-ordination skills attention to detail Ability to coach and mentor junior staff Some experience with auditing financial models would be an advantage. Preferred Industry Financial services industry Closing Date: 15 November 2012 If you are interested in applying for this position please forward your CV to careers sahomeloans.com Should you not receive a response within 3 weeks after your application please consider your application unsuccessful.
Vacancy Advertisement Job Identifying Details: Job title: New Claims Call Centre Consultant Department: SAHL Insurance Reporting to: New Claims Call Centre Supervisor/Claims Manager Office location: Glades La Lucia Ridge Key Responsibilities Daily handling of telephonic claims notification Alignment to business driver/Strategy Alignment to the Amazing Service principle and program Registration of all new claims through the delivery of amazing service Handling of telephonic client new claim notifications Ensure that the amazing service principles are adhered to at all times Ensuring that all claims within the designated portfolio are effectively and timeously processed within the stipulated turnaround times Suppliers are appointed Ensuring that the claims estimates are correctly applied at registration stage of the claims process Ensuring that an accurate record of all interactions with customers is maintained including making of accurate and comprehensive description of how the incident occurred and event log notes if necessary Ensuring that the customers are always provided with all the necessary information if unsatisfied with the rejection including inter alia engaging own specialist service provider to prove to the contrary (Dispute or rejection) (e.g. management process) etc Ensure that customers are always kept informed and advised of the claims process or procedure excess applicable. Conduct telephonic claim audits and client surveys Aligned to values and self development Align personal values to company values. Take responsibility for personal development. Minimum Requirements: Candidate must be Afrikaans speaking Education: Matric Preferred: Call Centre or Insurance Certificate/Diploma Experience 1 year experience in a home loan customer service and call centre environment Insurance Call centre experience an advantage Preferred: 2 years experience in a home loan customer service and call centre environment and Insurance Call Centre experience an advantage Generic Competencies: English and Afrikaans (Fully Bilingual) Attention to detail Going the extra mile Take initiative Methodical Accurate Organised Resilience Reliable Motivated Ability to work under pressure Ability to handle irate clients Have a sense of urgency Effective time management Technical Competencies: Microsoft Office Excel Word (Basic) Broad knowledge and understanding of SAHL products and processes Credit policies and services Knowledge of SAHL Workflow and Halo systems Excellent people skills Excellent verbal and written communication skills Excellent telephone etiquette Perseverance Interpersonal skills Strong client service focus Ability to work in a team Should you wish to apply for this position kindly forward your application to careers sahomeloans.com. Should you not receive a response within 3 weeks after your application please consider your application unsuccessful.
SA Home Loans Graduate Programe 2013 We are searching for a Payroll Graduate for 2013 Job tittle : Payroll Graduate Department: Human Resources/Payroll Location: Durban La Lucia Minimum requirements: Education: Bcom Accounting/Finance Experience: Less that 2 years formal work experience Competencies: Tenacious Ownership Resilient Able to cope with stress Attention to detail High ethics Computer literate Closing Date: 05 February 2013. Please email your CV and academic record to Careers sahomeloans.com before 5 February 2013.
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