jobs with no matric required

Workforce Manager Ignition Group 2023-06-09 Umhlanga Job Ref #: IG-161 Industry: Call Centre Job Type: Permanent Positions Available: 1 With deep roots in South Africa, our teams are delivering technology solutions to some of the largest brands across the globe enabling both consumers and business to gain competitive advantage! Job Description The Workforce Manager will play a pivotal role in dri...

Hey there, here's a chance to dive into the action as a Workforce Manager in our top-notch Contact Centre in Cape Town! As the Workforce Manager, you'll be the maestro behind the scenes, orchestrating productivity for our amazing customer support team. Your mission? Assess, analyze, and report on employee productivity at individual, inter-departmental, and department group levels. If you're ready...

Hey there, here's a chance to dive into the action as a Workforce Manager in our top-notch Contact Centre in Cape Town!As the Workforce Manager, you'll be the maestro behind the scenes, orchestrating productivity for our amazing customer support team. Your mission? Assess, analyze, and report on employee productivity at individual, inter-departmental, and department group levels.If you're ready t...

Hey there, here's a chance to dive into the action as a Workforce Manager in our top-notch Contact Centre in Cape Town! As the Workforce Manager, you'll be the maestro behind the scenes, orchestrating productivity for our amazing customer support team. Your mission? Assess, analyze, and report on employee productivity at individual, inter-departmental, and department group levels. If you're ready...

Our client in the BPO sector is urgently looking for Workforce Manager: RequirementsCandidate must possess at least a Bachelor's/College Degree4 years minimum experience in Workforce ManagementDialer experience for outbound campaigns a mustExcellent skills in forecasting, scheduling and real-time time management a mustStrong organizational skills to ensure critical timelines are metAccuracy and a...

Our client in the BPO sector is urgently looking for Workforce Manager: RequirementsCandidate must possess at least a Bachelor s/College Degree4 years minimum experience in Workforce ManagementDialer experience for outbound campaigns a mustExcellent skills in forecasting, scheduling and real-time time management a mustStrong organizational skills to ensure critical timelines are metAccuracy and a...

Our client in the BPO sector is urgently looking for Workforce Manager: Requirements Candidate must possess at least a Bachelor's/College Degree 4 years minimum experience in Workforce Management Dialer experience for outbound campaigns a must Excellent skills in forecasting, scheduling and real-time time management a must Strong organizational skills to ensure critical timelines are met Accuracy...

Job Description: The Workforce Planning Manager will be responsible for overseeing and managing all aspects of workforce planning, including forecasting, scheduling, and real-time monitoring to ensure optimal staffing levels and efficiency. Job Responsibilities: Develop and implement workforce planning strategies to meet operational goals and objectives Forecast staffing needs based on historical...

Job Description: Assist the workforce manager in overseeing the daily operations of the workforce team Monitor and analyze workforce metrics to ensure optimal staffing levels Train and mentor workforce analysts to improve team performance Collaborate with other departments to optimize workforce planning and scheduling and Real time Essential Qualifications: Bachelor's degree in business administr...

Join Our Team as a Branch Manager in Richards Bay! Are you a dynamic leader with a passion for driving success? We're seeking a talented individual to lead our branch operations in Richards Bay. As a permanent role, you'll have the opportunity to make a lasting impact on our business. Key Requirements: Diploma or equivalent qualification, or relevant experience Minimum 10 years experience in recr...

Overview: The Workforce Director plays a pivotal role in overseeing the strategic direction, planning and execution of workforce management initiatives. Responsible for optimizing staffing levels, forecasting resource requirements, and implementing strategies to maximize operational efficiency and employee productivity. The Workforce Director collaborates closely with various departments to ensur...

Position Description:An opportunity has become available within TFG Human Resources for a Workforce Management Analyst.Key responsibility in this role is the development of business staffing/scheduling plans, models and forecasting for the retail (stores) operations environment. Key performance areas will be: Provide scheduling and forecasting solution that is aligned to business strategies and b...

About our client:Our client is a global analytics and digital solutions company serving industries including insurance, healthcare, banking and financial services, media, retail, and others.About the role: This is a senior leadership role responsible for overseeing the strategic management of the workforce across various departments and locations. This role involves optimising staffing levels, en...

Workforce Management Real Time Analyst page is loaded Workforce Management Real Time Analyst Apply remote type Hybrid locations Johannesburg time type Full time posted on Posted Yesterday job requisition id R-15963291 Empowering Africa's tomorrow, together one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a ...

About the RoleThe Capacity Planner lives in the Customer Operations Workforce Management team and is responsible for forecasting volumes in assigned customer queues, creating schedules based on those forecasts, plotting agents into those schedules, onboarding and off boarding of agents from tools such as Zendesk and Five9, managing access to CBH tools and systems, overseeing time off tracking and...

Duties and Responsibilities of the Work Force Analyst (RTA)As a Real-Time Analyst/ Workforce Analyst, you will work closely with Operations, monitor the incoming volume in the queues, report on daily attendance,notify any deviations in real-time and ensure the compliance of the service levels goals to deliver consistent performance.Floor management Monitor the key performance indicators (KPIs) an...

Duties and Responsibilities of the Work Force Analyst (RTA) As a Real-Time Analyst/ Workforce Analyst, you will work closely with Operations, monitor the incoming volume in the queues, report on daily attendance, notify any deviations in real-time and ensure the compliance of the service levels goals to deliver consistent performance. Floor management Monitor the key performance indicators (KPIs)...

Call center agents wanted with matric vacancy ESSENTIAL DUTIES AND RESPONSIBILITIES: Makes outgoing calls, selling different products for the company Performs other duties as required. to apply send your full name and word call center to 071-180-0245

KEY RESPONSIBILITIES: Design and plan WFM systemsoUnderstand the WFM environment and assist to configure the system according to the customer's requirementsoIdentify and advise on business and system processesoAdvise and guide customers on business processes and policiesoScope Technical and Functional design documentsoConfigure the customer's rules within the setup of the system oFacilitate the p...

KEY RESPONSIBILITIES: Design and plan WFM systems o Understand the WFM environment and assist to configure the system according to the customer's requirements o Identify and advise on business and system processes o Advise and guide customers on business processes and policies o Scope Technical and Functional design documents o Configure the customer's rules within the setup of the system o Facil...

Business Segment: Consumer & High Net Worth Clients Location: ZA, GP, Roodepoort, Ellis Street 4 The resource planner is responsible for productivity and resources planning, including scheduling composition for consultants and resource forecasting, to ensure optimal customer service level as per consultation with business partners. The role encompasses the associated systems administration requir...

Business Segment: Consumer & High Net Worth Clients Location: ZA, GP, Roodepoort, Ellis Street 4 The resource planner is responsible for productivity and resources planning, including scheduling composition for consultants and resource forecasting, to ensure optimal customer service level as per consultation with business partners. The role encompasses the associated systems administration requir...

KEY RESPONSIBILITIES: Design and plan WFM systemsoUnderstand the WFM blueprint and configure the system according to the customer's requirementsoDesign new business and system processesoDefine and guide customer on business processes and policiesoCreate Technical and Functional design documentsoConfigure the customer's rules within the setup of the system oFacilitate the population of the bluepri...

KEY RESPONSIBILITIES: Design and plan WFM systems o Understand the WFM blueprint and configure the system according to the customer's requirements o Design new business and system processes o Define and guide customer on business processes and policies o Create Technical and Functional design documents o Configure the customer's rules within the setup of the system o Facilitate the population of ...