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principles of change management and change control in an IT systems environment Ability to assess risk cost
provider. Provide input to problem and incident management (ITIL).- Stakeholder management
/her team working with incidents problem management & change management. Assistance with projects
a clear understanding of the change management process needed to implement enterprise wide solutions. â
(non-negotiable) ITIL foundation certification essential (non-negotiable) Project management ITIL
management Availability management Manage network and information security Network team change management
Availability management Infrastructure team change management Provide input to problem management and incident
Problem Change Release Management) across the entire South Africa customer base. Also to ensure
change and problem management will be a plus point. Strong business acumen and knowledge of business
of applications management service delivery and its processes Understanding of ITIL Service Management framework
Understanding of ITIL Service Management framework Underst Date: 10 May 2013 City/Town: Johannesburg Location
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