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to other teams in the Support IT department. To provide afterhours support when required. Key
maintenance & operational support on various group BI applications Effective management of the Helpdesk
This is a technical and functional support role and will ensure that all the above-mentioned
and technical assistance on received and escalated request. Support Management Assisting IT Technicians
& Client Software Installation Setup & Configurations Helpdesk Management. The applicant with the following
related support issues Helpdesk Support and troubleshoot IT hardware such as Desktop Notebooks Servers
with all IT related support issues Helpdesk Support and troubleshoot IT hardware such as Desktop Notebooks
and/or National IT Manager if the issue requires any additional support or investigation. Ensure that all IT
will be responsible for: The development maintenance & operational support on various group BI applications Effective
flexibility and commitment are the vital ingredients! Requirements: IT Training/qualification eg:MCSE Tertiary
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