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/degree At least 3-5 year experience in IT service delivery management Linux Windows 2008 LAN network
Financial services concern based in the southern suburbs looking to appoint a Head of IT Operations
within own specific area (being opportunity owner) in coordination with business owner and delivery
. Prepared to ask others for help and work together when it will support the delivery of objectives
environment ensuring that hte service provided is of the highest quality and standards Fixed assets (Equipment
for the Financial Applications deployed in the environment ensuring that the service provider is of the highest
proactive management of the customer service consumer product information product warranty
policies procedures and client service standards for optimal client service delivery WORK OUTPUT: OPTIMISE
apply it in the business context MAIN DUTIES / TASKS: Ensure Service Integrity and Profitability
quality or service delivery. Customer Service Management: Ensure excellence in customer service
application in IIS7 (including SSL) SQL Stored Procedures SSIS and DTS Packages Windows Service Applications
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