It operations manager job description

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Restaurant Manager

Employer: Kencorp Job Description To manage a restaurant in accordance with Restaurant s Policies and Procedures. To maximize restaurant sales and profitability by effective deployment of labour,...
careers24.com < 14 hours ago

Restaurant Manager

Employer: Kencorp Job Description To manage a restaurant in accordance with Restaurant s Policies and Procedures. To maximize restaurant sales and profitability by effective deployment of labour, assets and production costs. To maintain excellence in the execution of all duties. To focus on exceeding customer expectations. To focus on developing and training staff, as well as to providing negative and positive reinforcement, and to recognize and reward superior performance. To maximize the profitability of the restaurant by monitoring food, packaging and labour costs as well as controllable expenditure to ensure that these are in line with established targets. Ensure that all restaurant resources, i.e. Labour, product, supplies, tills and equipment are at correct levels to meet the various volumes of business. Ensure that all cash handling and in-restaurant banking procedures are adhered to at all times. Do a daily, weekly and monthly stock check in the restaurant. Assist with IT problems experienced with MICROS registers, computer and day end reports To ensure that the correct level of supplies are ordered, deliveries checked and that stock levels are monitored on a daily and weekly basis and any discrepancies fully investigated and reported. To prepare the weekly labour schedules in advance and to ensure all shifts are properly staffed and that labour costs are in line with the budget. To ensure that the mix of staff recruited in no way conflicts with the Company s nondiscriminatory policy. To ensure that all staff receive a comprehensive induction and are correctly trained to perform those tasks assigned to them and that they are actively encouraged to progress through the training program. To provide development for staff and to ensure that succession planning is carried out to ensure full management of the restaurant. To ensure that the Policies and Procedures are followed to minimize employee relations issues within the restaurant. To action recruitment and termination payroll change documentation and to forward these updates to the HR Department. To coordinate, hold and record monthly staff meetings to discuss various issues which affect the restaurant/team. To ensure that all restaurant staff and management are fully trained in fire procedures, health, safety and food hygiene practices as well as security and robbery procedures. To ensure that all daily, weekly and monthly administration is completed accurately in line with procedures. To ensure that accurate operating reports are kept. Ensure that standards are in accordance with HACCP. Ensure that the Safety, Health and Hygiene standards are in accordance with statutory regulations. To carry out Local Store Marketing activities as authorized by the Regional Operations Manager. To monitor all local competitor activity and any local activities - this may affect the volume of business. To coordinate the implementation of in-store promotions and ensure that all staff is fully briefed in advance of promotions. To monitor operating practices and to action any problems identified. Demonstrate belief in people by treating each person in the restaurant fairly and with respect. Recognize individuals frequently and encourages them to recognize each other. Coach and support staff and ensure that they are fully trained and on job training is effective. Demonstrate team work by helping staff and management with their work, cross training them, effectively resolving their concerns and holding regular team meetings. Hire, develops and promotes restaurant staff in consultation with Area / Regional manager. Administer progressive discipline as needed, ensures compliance with all statutory regulations and in-house Company policies and procedures in line with BCEA and the LRA Encourage positive team work and ensure that all staff receives a comprehensive induction, including training on safety aspects. Ensure that staff turnover and stability targets are achieved through a focused employee relations strategy. Ensure that staff understand and know what is expected of them. Ensure that staff members wear the correct uniform. Drive customer service by role modeling and teaching staff Members to achieve Head Office standards Demonstrate leadership by handling customer concerns on the spot and by helping staff Members resolve customer concerns. Demonstrate a sense of urgency that ensures customer satisfaction. Handle customer complaints effectively with the intention to ensure returned business and further exceeding customer expectations. Use appropriate reports to analyze the business and establish tactics for improvement. Effectively communicate profitability goals and restaurant results to the team. Ensure that the cash handling and restaurant banking procedures are adhered to. Ensure that all restaurant resources such as labour, products, supplies and equipment are at correct levels to minimize additional costs to meet varying volumes of business. Maximize restaurant profit performance by monitoring cost of sales, labor costs, controllable expenses to ensure that they are in line with targets set. Investigate deviations regarding costs and expenses and devise an action plan to rectify. Ensure that the correct levels of supplies are ordered, deliveries are checked and stock levels are monitored. Conduct monthly store audits Demonstrate accountability for growing sales by achieving target Maximize restaurant sales to achieve sales budgets Identify barriers and opportunities to enhance sales by keeping abreast with competitor initiatives, evaluating customer feedback and analyze trends/economic data Involve entire team in marketing initiatives, product promotions and suggestive selling. Forecast restaurant needs and determines scheduling / labor needs. Ensure that staff Members do suggestive sell with every sale. Initiate and drive Local Store Marketing (LSM) initiatives in conjunction with relevant support functions and Regional Manager Ensure that the correct volume of product is prepared to meet the level of business Apply before Wednesday, August 13, 2014

2014/07/29 05:14:15 AM

Research Analyst

An exciting and challenging opportunity has become available for a Research Analyst within the IT industry based in Midrand Desired Skills and Experience B Com/Business Diploma or other, with related...
careerjunction.co.za < 8 hours ago

2011 NISSAN UD 40

MOTORDEAL 39 HOUTKOP RD, UNITAS PARK, VEREENIGING, 1939 016 1000060 Email seller Vehicle Specs: Rigid Trucks 2011 32,910 km Dropside Right Hand Drive White 2011 NISSAN UD 40

2014/06/26 02:31:01 AM

Field Service Operations Manager

Scope of Work ï Manage the planning and execution of all on site services: added value and basic services - excluding workshop repairs and calibrations ï Manage and increase the productivity of Field...
pnet.co.za 26/07/2014

2001 NISSAN UD UG780 Diesel

WOLFF AUTOHAUS CNR HENDRIEK POTGIETER AND N14, KRUGERSDORP, KRUGERSDORP, 1739 010 5943687 Seller's website Email seller Vehicle Specs: Rigid Trucks 2001 Dropside Diesel Manual Right Hand Drive White 2001 NISSAN UD UG780 Diesel

2014/06/24 07:47:42 AM

Operations Manager

An international agricultural organization is looking for an energetic operations Manager with a strong financial acumen. The successful candidate must have experience with various IT systems....
pnet.co.za 24/07/2014

2005 NISSAN UD 90 Diesel

WOLFF AUTOHAUS CNR HENDRIEK POTGIETER AND N14, KRUGERSDORP, KRUGERSDORP, 1739 010 5943687 Seller's website Email seller Vehicle Specs: Rigid Trucks 2005 Dropside Diesel Manual Right Hand Drive White 2005 NISSAN UD 90 Diesel

2014/06/24 07:47:39 AM

Operations Manager

An international organization is looking for an operations Manager with a strong financial acumen. The candidate must have experience with various IT systems. If you are energetic and hands on it...
pnet.co.za 23/07/2014

Operations Manager

An international organization is looking for an operations Manager with a strong financial acumen. The candidate must have experience with various IT systems. If you are energetic and hands on it would be a definite advantage. Education: Relevant BCom degree and currently busy with CIMA will be an advantage Skills/Experience Required: Strong leadership skills Minimum Bcom degree Costing, budgeting and reporting Knowledge of contracts Experience with various IT systems, Accpac etc. A Minimum of 3 years operational experience in the agricultural, logistic or transport industry. Job Description: Costing, budgeting and reporting Managing of a big team Looking over purchase orders and contracts Travel to various branches in South Africa Work closely with management in various departments Forex experience Implement and work on various IT systems Please apply directly, by clicking on the apply button or visit ***url*** " ***url*** for more exciting opportunities. If you have not had any response in two weeks please consider your application unsuccessful. Your CV will be kept on file for any further suitable positions. We also invite you to contact us to discuss other exciting career opportunities in Finance! For more information contact: Consultant Name Annerie du Toit 012 348 2960/ 0873509450 ***email*** . or to apply for this vacancy. Recruiter Links Company Profile Company Map Our Adverts Contact Us Website Other positions we have available Junior Market Risk Model Analyst Financial Manager Internal Auditor

2014/07/23 01:13:59 AM

IT Support Manager

Have you been looking to work for a forward thinking organisation that offers their employees a atmosphere that allows innovation and career improvement? Job and Company Description: An IT Operations...
careerjunction.co.za 23/07/2014

IT Support Manager

Have you been looking to work for a forward thinking organisation that offers their employees a atmosphere that allows innovation and career improvement? Job and Company Description: An IT Operations Support Manager is required for a ICT company based in the Northern Suburbs of Johannesburg. You will be required to manage, maintain and support the companies hosted network infrastructure with cloud providers to ensure delivery of services to our corporate customers, availability and business continuity. Job Experience and Skills Required: Bachelor degree / Diploma in Computer Engineering Minimum 5 years solid hands on experience in system and network infrastructure & support. Microsoft Certified IT Professional (MCITP), Microsoft Certified Systems Engineer (MCSE: Server Infrastructure) and other vendor certification (pref) Expertise in latest Microsoft systems. Cisco infrastructure (advantageous) Extensive Windows Server Administration experience & Network configuration experience with a Microsoft best practice approach. You must have experience working with desktop and server Infrastructure and their respective enablement technologies. Candidates must have strong Administration and Support skills in the Microsoft server suite, Exchange 2010, Sharepoint 2010, SQL Server 2008 and IIS 7.5 running on VMWARE virtualized infrastructure. You must have experience working with hosted Cloud and dedicated environments. Experience working with Firewall and relative security related products for Threat management preferably Fortigate. You must have valid/relevant experience in deploying, Installation, Configuration and Management. You must have excellent problem solving and troubleshooting skills. Ability to lead and motivate a technical team Good exposure to ITIL and Project Management best practices and other IT best practices framework. If you are interested in this opportunity, please apply directly. For more IT jobs, please visit www.networkrecruitment.co.za . If you wish to send your CV per email forward your CV email to and copy the reference number in brackets, i.e.: BR1003251 in the subject line of your email. If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles/positions. We also invite you to contact us to discuss your next career move in IT For more information contact: Ayanda Nene on 011 622 9526

2014/07/23 11:29:07 AM

Senior Project Manager: Credit Solutions - 12 Month Contract

Introduction:The ideal candidate for this role will be responsible to plan, manage and deliver all credit management, credit operations and related retail requirements,incl. legislative and ICT...
careers24.com 28/07/2014

Senior Project Manager: Credit Solutions - 12 Month Contract

Introduction:The ideal candidate for this role will be responsible to plan, manage and deliver all credit management, credit operations and related retail requirements,incl. legislative and ICT solution requirements. Define and manage the project in terms of scope, objectives, assumptions, dependencies, deliverables, benefits, resource requirements, approach and risk. Description: Project management Project ownership Ensure project sponsorship, business champions and business owners are identified and that their roles are well understood Project definition Define the project in terms of scope, objectives, assumptions, dependencies, deliverables, benefits, resource requirements, approach, risk and organise the project in terms of team structure, stakeholders and role definition Project planning Identify, plan and monitor the project phases, activities and tasks Project scope management Define project scope to deliver the product and/or services of the project and manage changes to these through scope change control Project information Identify, collect, archive, make accessible and distribute key project information for/to project stakeholders as required Project leadership & team effectiveness Provide leadership, people management, coaching and conflict management where relevant to ensure team effectiveness and productivity Project integration management Ensure the necessary integration with other projects and areas Project procurement management Manage the services and contractual relationship of outside vendors and contractors as required Project closure Manage the handover and acceptance of the project solution an / or services by the relevant stakeholders and manage the closing of contracts and recognition and release of project resources Work with the sponsor and ITS Business Partner / Manager to identify, plan and acquire / recruit the necessary human resources Human resources planning Understand and manage key stakeholders expectations relative to project execution Expectation management Identify, track, resolve and mitigate project risks and issues Risk and issues management Assess, document and communicate project performance on a regular basis to all relevant stakeholders Performance reporting Ensure a stable working solution and / or service that meets the business requirements by implementing necessary quality control processes Quality management Ensure that the impact of business processes and/ or information system changes on the organisation are identified and that the necessary communication and training strategies, organisational structures, job designs and performance measures are implemented to successfully bring about the desired change Change management Ensure that the necessary operational teams are put in place, operational roles are defined and well understood, operational processes and system are defined and well understood and working and that the necessary Service Level Agreements are in place and are met Sustainability of solutions and/or service Identify and track KPA s to ensure the realisation of project benefits as identified by business case Benefits realization Ensure team members of the various projects have clear and tangible goals Team management in conjunction with direct line-management Mentor team members, identify training needs and develop career growth plans in conjunction with direct line-management Provide effective leadership with individuals across the business to gain knowledge on strategies, business processes to improve overall profitability and customer service Requirements: Qualifications & Accreditations Degree or an equivalent three year diploma Project Management Qualification Experience & Skills Minimum of 5 Years project management experience in the Retail Credit Management or Financial Services industry Hands-on experience in the implementation of credit risk / compliance projects Retail experience is recommended Attribute & Behaviours Strong planning and organizational skills Analytical ability, critical thinking and problem solving skills Ability to communicate effectively at all levels between IT and the business Team player with the ability to build relationships at all levels High performance delivery orientation with a quality focus and within tight deadlines Is proactive and shows initiative Ability to lead transformation, with a flexible approach to change Business insights and experience with the ability to think strategically and commercially with a customer focus Emotional maturity, resilience and personal effectiveness Apply before Thursday, August 14, 2014

2014/07/28 04:04:36 AM

Operations Manager

An international organization is looking for an operations Manager with a strong financial acumen. The candidate must have experience with various IT systems. If you are energetic and hands on it...
careerjunction.co.za 19/07/2014

Operations Manager

An international organization is looking for an operations Manager with a strong financial acumen. The candidate must have experience with various IT systems. If you are energetic and hands on it would be a definite advantage. Education: Relevant BCom degree and currently busy with CIMA will be an advantage Skills/Experience Required: Strong leadership skills Minimum Bcom degree Costing, budgeting and reporting Knowledge of contracts Experience with various IT systems, Accpac etc. A Minimum of 3 years operational experience in the agricultural, logistic or transport industry. Job Description: Costing, budgeting and reporting Managing of a big team Looking over purchase orders and contracts Travel to various branches in South Africa Work closely with management in various departments Forex experience Implement and work on various IT systems Please apply directly, by clicking on the apply button or visit www.communicate.co.za for more exciting opportunities. If you have not had any response in two weeks please consider your application unsuccessful. Your CV will be kept on file for any further suitable positions. We also invite you to contact us to discuss other exciting career opportunities in Finance! For more information contact: Consultant Name Annerie du Toit 012 348 2960/ 0873509450 .

2014/07/19 11:29:21 AM

Operations Manager

An international agricultural organization is looking for an energetic operations Manager with a strong financial acumen. The successful candidate must have experience with various IT systems....
careerjunction.co.za 17/07/2014

Operations Manager

An international agricultural organization is looking for an energetic operations Manager with a strong financial acumen. The successful candidate must have experience with various IT systems. Education: Relevant BCom degree or currently busy with CIMA will be an advantage Skills/Experience Required: Strong leadership skills Energetic and hands on Costing, budgeting and reporting Knowledge of contracts Experience with various IT systems, Accpac etc. A Minimum of 3 years operational experience in the agricultural, logistic or transport industry. Job Description: Costing, budgeting and reporting Managing of a big team Looking over purchase orders and contracts Travel to various branches in South Africa Work closely with management in various departments Forex experience Implement and work on various IT systems Please apply directly, by clicking on the apply button or visit www.communicate.co.za for more exciting opportunities. If you have not had any response in two weeks please consider your application unsuccessful. Your CV will be kept on file for any further suitable positions. We also invite you to contact us to discuss other exciting career opportunities in Finance! For more information contact: Estee van der Berg on 087 350 9461 or forward your CV to ATTENTION: Estee van der Berg

2014/07/17 11:29:01 AM

IT TRAINER

Tray International (Ltd) provides administrative and marketing services for French based removal companies specialized in international removals. Our Clients have built a network worldwide. After 8...
gumtree.co.za 15/07/2014

IT TRAINER

Tray International (Ltd) provides administrative and marketing services for French based removal companies specialized in international removals. Our Clients have built a network worldwide. After 8 years of success, Tray International is expanding its activities and is therefore recruiting qualified candidates, who are motivated and ready to put a lot of effort and time in various projects. This position is to be filled immediately. LOCATION: Cape Town, South Africa, with frequent travels overseas mainly in Africa. JOB DESCRIPTION: Provide training to end users on a variety of software applications, but focussing on the Group Bespoke Software. Assist help desk team with software queries. Requirements: At least 2 years working experience in a corporate environment. Excellent communication skills. The ideal candidate will have a good understanding of accounting and/or finance general principles and procedures. Must be willing to travel outside of South Africa for extended periods. Good command and understanding of IT tools and networks. Main Duties: Design course materials and other documents as may be necessary. Prepare the learning environment and resources, including setting up IT equipment. Deliver training programmes to clients either in a group classroom setting, online or on a one-to-one basis. Evaluate the effectiveness of the training and course outcomes. Prepare post course report for Management. Keeping up to date with relevant systems, software and online training technology. Other duties as assigned by the IT Manager. Other Duties: Document resolutions for future reference. Provide on-the-job training to new department staff members. Learn fundamental operations of commonly used software, hardware, and other equipment. Responsibilities: Able to work independently and respect deadlines. Document external delays which hinder adherence to time schedule. Report project progress to all stakeholders on a regular basis. Be presentable in appearance and attitude whilst representing the group. Take ownership of assigned problems and resolve or escalate appropriately, in a timely manner. Ownership is from allocation to closure. Able to multi task and handle pressure. SALARY: Commensurate with experience.

2014/07/15 10:38:55 AM

Operations Manager, IT

Age 20 - 24 Salary R7500-00 Location: Plumbago Position No: Reporting To: Operations Manager, IT Description Provide a single point of entry for all IT related queries. Support and provide service via...
gumtree.co.za 03/07/2014

Operations Manager, IT

Age 20 - 24 Salary R7500-00 Location: Plumbago Position No: Reporting To: Operations Manager, IT Description Provide a single point of entry for all IT related queries. Support and provide service via phone and mails as a receiver and caller. Use questioning and listening skills that support effective telephone communication. Use an effective approach to handle special telephone tasks like call transfers, taking messages, call backs, holds interruption. Understand the impact of attitude in handling call professionally. Effectively deal with job stress angry callers and upset customers. Use the most appropriate way to communicate with differ behaviour. Apply the element of building a positive rapport with the callers. Apply the proper telephone etiquette. Meet commitments to customers. Display time flexibility pending shifts requirement. Position Accountabilities: Tasks: Customer service Support providing information, assisting with queries, Troubleshooting, diagnosing and resolve system errors and where necessary escalate issues and situations requring immediate and urgent attention Identify SOP enhancements. Redirect these enhancement to the relvant system owner Act as a point of control of all data and information of the relevant services Ensure that all activities in the area of responsibility are compliant with current legal and company specific regulations. Comply with and apply corporate guidelines and standards. Requirements: Support of any and all IT-related work at the main PLumbago head office and branch Occasional support of national staff at other locations and company customers. Perform various IT duties as delegated, and report back to management as instructed. To be successful in the above role, the incumbent should possess/ display the following key skills/ attributes: 2 year s experience in IT support. Qualifications (A )(N ) Telephone etiquette training Proven reccord on active involvement in firs line support Approachable, friendly, willingness to work with and assist people, sometimes in a stressful environment. Be flexible to demands, go the extra mile and have a high level of co-operation with all requests. Stability and reliability, fit in with the company culture and IT teams.

2014/07/03 07:19:01 AM

Operations Manager

JOB DESCRIPTION An opportunity exists for a suitably qualified, experienced, intelligent and mature high-level OPERATIONS MANAGER to carry out the full function of growing our business in KZN. The...
careerjunction.co.za 10/07/2014

Operations Manager

JOB DESCRIPTION An opportunity exists for a suitably qualified, experienced, intelligent and mature high-level OPERATIONS MANAGER to carry out the full function of growing our business in KZN. The candidate will need to solicit new customers, service existing customers, employ (where necessary) suitably experienced blue-collar labour, employ skilled sales consultants and will ultimately need to work at steering the business in achieving and exceeding its company targets for the region. The ideal candidate will assume full control and responsibility of the company, and must immediately work on sales, the recruitment of suitable staff (where necessary) and build the business so as to allow for sustainable growth. A mature, knowledgeable, hands-on go-getter is required for this position. It is mandatory that the person has a PROVEN AND SUCCESSFUL SALES BACKGROUND, BE IN A POSITION TO CONTROL AND MANAGE STAFF, BUILD SOUND CUSTOMER RELATIONSHIPS, AND HAVE A FULL UNDERSTANDING OF SALES AND TURNOVER TARGETS AS WELL AS HAVE THE ABILITY TO WORK AT ACHIEVING THESE . We require a well-disciplined, self-motivated, hard-working individual who s able to work well under pressure, who can solve problems and who has the ability to converse with persons on all levels. The person needs to work to strict operating and reporting deadlines, and must be fully accountable. QUALIFICATIONS AND EXPERIENCE Grade 12 certificate A suitable tertiary education and formal business qualification Strict staff control, supervision, motivation and management of all HR functions Full understanding of Occupational Health and Safety laws and regulations Stock control/inventory management and purchasing management Production management and quality control Fleet control and maintenance Debtors & creditors Customer liaison, on-site sales quotations, over-the-counter sales and servicing key accounts Sound selling skills/experience with good negotiation and presentation skills Effectively manage a sales team Attention to detail Impeccable planning and organizing skills Provide weekly reports, monthly management reports and market and competitor intelligence Possess a level head and must have the ability work well under pressure and to adhere to reporting deadlines Full cash-flow management A team player A person that strives for excellence and results without exception or excuse A person that possesses a high level of honesty, integrity, commitment, discipline, values and unquestionable business and personal ethic We are looking for an opportunity exists for a person to succeed and who s willing to get stuck in to make it happen, someone with business savvy who s willing to adopt a sense of ownership towards our company with a long-term vision to grow our business and in so doing, be rewarded with earnings aligned to company growth. Should you not hear from us within 2 weeks of the closing date, please deem your application as unsuccessful.

2014/07/10 11:30:04 AM

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