Inbound call centre jobs in Johannesburg

Key Performance Areas Build relationships with the Employers Deal with all day to day activities that the employer may require Provide customer care support to members/companies Conduct general administrative duties Tasks Build relationships with the Employers Build ongoing relationships with key stakeholders at clients Be assigned and responsible for an assigned group of companies dealing with i...

Senior Underwriter: Commercial Lines DFA page is loaded Senior Underwriter: Commercial Lines DFA Apply locations Johannesburg time type Full time posted on Posted Yesterday job requisition id JR-52073 Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job DescriptionProvide quality sales service and technical underwr...

Job DescriptionWe are looking for a dynamic and experienced Manager, Demand Generation and Retention to join our team. The incumbent will be responsible for demand generation and retention activities (i.e. sales and service) as it relates to Voice Branch. You will be required to develop and execute strategies to generate demand for our products/services. Manage a team responsible for inbound and ...

Job descriptionRequirements Matric is compulsory Strong communication skills Presentable Clear criminal recordDuties and ResponsibilitiesAnswering phones from customers professionally and responding to customer inquiries and complaintsResearching required information using available resourcesHandling and resolving customer complaints regarding product sales to customer service problemsProviding c...

EXPERIENCE IN THE FINANCIAL SERVICES SECTOR IS ESSENTIAL Responsible for the planning, management and leading our call center team to obtain a better and improve service quality. Assist in establishing call center objectives, provide administrators with opportunities to expand their knowledge of service, products and analyze call center data and focus on improving performance and processes in an ...

These jobs were popular with other job seekers City of Johannesburg Metropolitan Municipality Fixed Term Full Time Published: 1 day ago EE/AA Easy apply Introduction The above vacancy exists within the Credit Control Department and reports to the Supervisor: Credit Control. The purpose is to manage a book of debtor accounts in order to ensure timely payment of outstanding invoice, compile and eva...

Key Purpose The primary function of this role is to effectively provide ongoing support to external clients by providing high quality levels. Areas of responsibility may include but not limited to Assist clients, in an inbound call centre environment, to resolve a variety of different queries, relating, for example to: Client-specific policy details, Policy information, Product information etc. C...

The above vacancy exists within the Credit Control Department and reports to the Supervisor: Credit Control. The purpose is to manage a book of debtor accounts in order to ensure timely payment of outstanding invoice, compile and evaluate information needed to collect maximum outstanding accounts efficiently, resolving any discrepancies and to prevent bad debt. The ideal candidates will be someon...

These jobs were popular with other job seekers City of Johannesburg Metropolitan Municipality Fixed Term Full Time Published: 1 day ago EE/AA Easy apply Introduction The above vacancy exists within the Credit Control Department and reports to the Supervisor: Credit Control. The purpose is to manage a book of debtor accounts in order to ensure timely payment of outstanding invoice, compile and eva...

PURPOSE Maintain and Support Information Technology Systems at RTT Group Branches and Customer Sites JOB OUTPUTS AND KEY PERFORMANCE INDICATORS 1. Daily Tasks Weekly rotational shift Ensure your on-time arrival and availability on site at the RTT JetPark. Perform various tasks as delegated by operations manager or supervisor. Answer inbound telephone calls within 30 seconds. Ensure all new incide...

Business Segment: Business & Commercial Banking Location: ZA, GP, Johannesburg, Baker Street 33 To plan, direct and co-ordinate the activities of a team of administrators (inbound and outbound) who are responsible for effectively resolving all merchant (any automotive service providers) queries and complaints (except fleet card declines).To ensure that queries and complaints received from Innovat...

Financial Services Company based in Edenvale seeks to appoint 17 VAPS Telesales Consultants on a permanent basis effective 1 March 2024.Duties:Achieve / exceed sales targetsFollow up all sales leads in a timely and effective mannerAdherence to QA and Compliance criteria as per FAIS requirementsResponsible for follow upAbility to cross-sell - sell from a large range of branded products/services, a...

Inbound customer service call center agent needed for Airline company RESPONSIBILITIES:Receive calls from customers / passengersDeal with problems such as delays, cancellations etcExplain processes to customers and assisting them where necessaryWork in a team and longer than normal hours (shift work)Deal with confidential informationCommunicate with customers both verbally and in writing. REQUIRE...

Business Segment: Consumer & High Net Worth Clients Location: ZA, GP, Johannesburg, Simmonds Street 3 To act as point of contact for customer first-call resolutions, across all personal products, and negotiate payment arrangements in such a manner as to retain, educate and rehabilitate customers. Qualifications Minimum Qualifications Type of Qualification: Secondary/High school/A levels/Matric Fi...

The position requires an experienced and suitably qualified Service and Support Agent who is accountable, well spoken, and client service driven. Support the Financial Advisors and provide them with detailed information regarding their clients' portfolios Managing the support Centre, in terms of monitoring inbound calls from participants with regards to Itransact platform Assist the Financial Adv...

PURPOSEMaintain and Support Information Technology Systems at RTT Group Branches and Customer SitesJOB OUTPUTS AND KEY PERFORMANCE INDICATORS 1. Daily TasksWeekly rotational shiftEnsure your on-time arrival and availability on site at the RTT JetPark.Perform various tasks as delegated by operations manager or supervisor.Answer inbound telephone calls within 30 seconds.Ensure all new incidents or ...

We are looking for an experienced for a 3 month contract at a Top leading bank in Sandton. Depending on overall performance and at the discretion of the client, a contract extension can be issued.If you have at least 2-3 years' credit vetting experience at one of the TOP 4 Banks ONLY on Credit Cards, able to work on a 3-month contract, willing to work shifts and 2 weekends monthly, clear criminal...

The position requires an experienced and suitably qualified Service and Support Agent who is accountable, well spoken, and client service driven. Support the Financial Advisors and provide them with detailed information regarding their clients portfolios Managing the support Centre, in terms of monitoring inbound calls from participants with regards to Itransact platform Assist the Financial Advi...

The position requires an experienced and suitably qualified Service and Support Agent who is accountable, well spoken, and client service driven.Support the Financial Advisors and provide them with detailed information regarding their clients' portfoliosManaging the support Centre, in terms of monitoring inbound calls from participants with regards to Itransact platformAssist the Financial Adviso...

Job DescriptionLeads the work in pursuit of initiatives to optimise the Contact Management within the Fraud structure through Dialler, traffic and workforce management in order to achieve maximum output and effectiveness of solutions. Ensures Fraud strategies are translated into executable contact strategies, that work to achieve the desired results from a Fraud Operations perspective, and to mai...

The position requires an experienced and suitably qualified Service and Support Agent who is accountable, well spoken, and client service driven.Support the Financial Advisors and provide them with detailed information regarding their clients portfoliosManaging the support Centre, in terms of monitoring inbound calls from participants with regards to Itransact platformAssist the Financial Advisor...

The above vacancy exists within the Credit Control Department and reports to the Supervisor: Credit Control. The purpose is to manage a book of debtor accounts in order to ensure timely payment of outstanding invoice, compile and evaluate information needed to collect maximum outstanding accounts efficiently, resolving any discrepancies and to prevent bad debt. The ideal candidates will be someon...

Onboarding Consultant - financial services / investment services The position requires an experienced and suitably qualified Service and Support Agent who is accountable, well spoken, and client service driven. Must have experience in the investment industry and have financial advisory or brokerage experience. Salary on offer is R120K ctc per annum max, including company benefits. Please do not a...

Onboarding Consultant - financial services / investment services The position requires an experienced and suitably qualified Service and Support Agent who is accountable, well spoken, and client service driven. Must have experience in the investment industry and have financial advisory or brokerage experience. Salary on offer is R120K ctc per annum max, including company benefits. Please do not a...