Wed Mar 27 2024 08:30:21 GMT+0000 (Coordinated Universal Time)

inbound call centre jobs in johannesburg

Inbound Call Centre Agent

Isilumko Staffing - Sandton City, Sandton and Bryanston North

    We are urgently looking for very well spoken and customer centric Inbound Call Centre to join our Alcoholic Beverage clients towards Sandton on a part time basis (work shifts as and when client needs you on-site, it is now peak period, so you will have to be on-site more often)Attend to incoming callsTaking ordersData capturing Must have:MatricNo less than 2 years' inbound call centre work experi...

    30+ days agoneuvoo.com
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    Technical Call Centre Operator

    Cre8work - Johannesburg, Gauteng

      DUTIESTechnical Call Centre Operations as per TrainingClient interfacing-professional and informed.Alarm Management, Response and Escalation as per TrainingRemote Technical Assistance as per Training.Where required, fault finding and fault rectification on site.Camera Operations ManagementInterval based scanning and report based on required scheduleEscalation where required.Data Centre Operations...

      29 days agoneuvoo.com
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      Call Centre Agent

      Salt Employee Benefits - Johannesburg, Gauteng

        The Call Centre Agent is responsible to answer all inbound calls and attend to all walk-in visitors, identify the caller / visitor, respond to the enquiry / request either verbally or in writing and process and accurately record all information received within the set service level agreements. The Call Centre Agent is responsible to return voice messages and abandoned calls and contact members to...

        30+ days agoneuvoo.com
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        Call Centre Sales Consultant

        Isilumko Staffing - Johannesburg, Gauteng

          Cold calling to secure new customers. Promoting and selling. Ensuring that targets are met. Keeping call cycle. Informing customers of specials and new products. Conducting presentations.Servicing existing customers.

          30+ days agoneuvoo.com
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          Call Centre Manager

          Bluespec Holdings - Sandton City, Sandton and Bryanston North

            Call Centre Manager Bluespec Holdings 2023-06-29 Gauteng - Sandton Job Ref #: BSH-139 Industry: Call Centre Job Type: Permanent Positions Available: 1 We are currently seeking an experienced Call Center Manager to join our dynamic team in an inbound Emergency Contact Centre. Job Description Main Job Function:In this role, you will be responsible for overseeing the day-to-day operations of our Cal...

            30+ days agoneuvoo.com
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            Call Centre Recruitment Consultant

            Isilumko Staffing - Johannesburg, Gauteng

              The ideal candidate must have a minimum of 5years in Call Centre recruitment. Must understand the Inbound, Outbound, Cold Calling and service industries.Must have done bulk recruitment with a proven track record.Must have thorough understanding of legislation.Must be a hunter and very resourceful.Very disciplined, deadline driven and commitment to meeting and exceeding deadlines.The ability to co...

              30+ days agoneuvoo.com
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              Call Centre Manager

              SMD Technologies - Johannesburg, Gauteng

                We are looking for a call centre manager to improve and supervise daily operations and performance of call centre staff. Responsibilities: Develop objectives for day-to-day activities Ensure targets are being met and evaluate performance of call centre staff Conduct effective resource planning Monitor and improve return procedures Analyse data and prepare reports for management Key skills require...

                15 days agoneuvoo.com
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                Call Centre Manager

                Goldman Resourcing - Johannesburg, Gauteng

                  Job Description We have an amazing opportunity for a Call Centre Manager in JohannesburgWe require a candidate with: 3-4 years call centre experience Excel skills MS Office skills Report drafting skills

                  30+ days agoneuvoo.com
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                  International Inbound Debt Sales Consultant

                  CallForce - Cape Town, Western Cape

                    We are currently seeking International Inbound Debt Sales Consultants!!!If you've got what it takes, then get your fingers ready!!Note: Read thoroughly with understanding.US-based client is looking for dynamic inbound debt sale agents to win over customers/clients who are struggling/can not pay their debt on a night shift rotation. This is a no cold calling center with more of a hot lead base of ...

                    30+ days agoneuvoo.com
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                    Call Centre Team Leader

                    Bluespec Holdings - Sandton City, Sandton and Bryanston North

                      Call Centre Team Leader Bluespec Holdings 2023-06-29 Gauteng - Sandton Job Ref #: BSH-140 Industry: Call Centre Job Type: Permanent Positions Available: 1 We are looking for seasoned Team Leaders to join our dynamic team in our inbound Emergency Contact Centre. Job Description Main Job Function:You will manage and direct call centre agents in achieving their required daily duties. Your role will ...

                      30+ days agoneuvoo.com
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                      Call Centre Manager

                      Telebest - Johannesburg, Gauteng

                        Our client has an opportunity available for a Call Centre Manager in Direct Sales based in Midrand.Requirements:Knowledge and understanding of systems and workflow processes.Knowledge of Telesales processes, financial services, etc. Responsibilities:Translate business growth targets into sales targets.Develop and implement operating plans in line with sales strategies, policies and procedures.Man...

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                        Call Centre Agent

                        People Dimension - Johannesburg, Gauteng

                          Job Description/Duties: Call Centre Agent for an IT Services and Repair Centre. Minimum Requirements: Matric Call Centre Agent, with experience. IT Sector knowledge. Excellent English communication skills and customer service.

                          30+ days agoneuvoo.com
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                          Senior Call Centre Sales Manager

                          CallForce - Johannesburg, Gauteng

                            Snr Call Centre Sales Manager Provide leadership over multiple campaigns in a rapidly growing BPO operation, whilst achieving service levels in compliance with company directives. The successful candidate should be able to deliver exceptional results, providing differentiation in a highly competitive sector.Duties and responsibilities:Lead, develop, motivate, operational teamsManage the Contact C...

                            30+ days agoneuvoo.com
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                            Inbound Debt Sales Consultant

                            CallForce - Cape Town, Western Cape

                              International CampaignCallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as a Debt Collections Consultant and be part of a winning team. You will be servicing our global client, in the USA.If you are a high performing, target driven individual, with great communication and negation skills...

                              30+ days agoneuvoo.com
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                              Inbound Debt Sales Consultant - DMS

                              CallForce - Cape Town, Western Cape

                                International CampaignCallForce is an award-winning BPO service provider delivering innovative and customized contact centre solutions from South Africa to the global market. Join us as a Debt Collections Consultant and be part of a winning team. You will be servicing our global client, in the USA.If you are a high performing, target driven individual, with great communication and negation skills...

                                30+ days agoneuvoo.com
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                                Call Centre Manager - Administration

                                Bridgena Barnard Personnel Group - Midrand, Gauteng

                                  Gauteng Hybrid Manager needed for a Call Centre in Fin / Insurance administration and correspondence Gauteng Hybrid Manager needed for a Call Centre in Fin / Insurance administration and correspondence Matric or equivalent 6 -8 years' experience in the financial services industry 2 -3 years of people management experience in an inbound Call Center Process improvement and systems People: training ...

                                  14 days agoneuvoo.com
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                                  QA Analyst (Call Centre)

                                  CallForce - Johannesburg, Gauteng

                                    The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor outbound calls and email responses to assess associates' demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center quality process...

                                    30+ days agoneuvoo.com
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                                    Call Centre Team Manager

                                    CallForce - Cape Town, Western Cape

                                      Work with an iconic international brand to lead, mentor and coach a team of Call Centre Agents to createand deliver amazing customer experiences. Support and motivate your team to ensure they re on track to meet client goals. Handle customer escalations, contribute to creating a positive work environment. Leading and managing a team of Call Centre Agents to achieve client SLA requirements Continu...

                                      30+ days agoneuvoo.com
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                                      Call Centre Manager

                                      Salt Employee Benefits - Johannesburg, Gauteng

                                        The Call Centre Manager is responsible for developing and maintaining a trusted relationship with the client which supports a spirit of partnership. The Client Services Manager should take a proactive role in learning about the client s business needs and company culture, educate the project team, identify new business opportunities, and provide a high level of service.Reporting client metrics (w...

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                                        QA Analyst (Call Centre)

                                        CallForce - Durban, Kwazulu Natal

                                          The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails responses to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center qual...

                                          30+ days agoneuvoo.com
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                                          Clinical Call Centre Agent

                                          Palesa Mbali Group - Johannesburg, Gauteng

                                            Position:Clinical Call Centre AgentPosition Purpose:To provide professional customer service to Business unit members and brokers by ensuring that all call centre queries are handled to set performance standards at all times and ensuring prompt resolution of clinical queries within the Non-Clinical Authorisations queue.Experience:2 - 3 years clinical call centre experience in the medical aid indu...

                                            30+ days agoneuvoo.com
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                                            Call centre agent (Outbound)

                                            Isilumko Staffing - Johannesburg, Gauteng

                                              Recruiting vibrant, bubbly, client focused, target driven, Top performing Outbound Call centre agents that have sold life policies, who want to start a new career adventure at our client located in Parktown?Uncapped Commission !!!!Duties include Sell life insurance policies to clients Always adhere to compliance framework Work towards achieving beyond targetsAlways adhere to compliance framework ...

                                              30+ days agoneuvoo.com
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                                              Call Centre Outbound Agents

                                              Isilumko Staffing - Pretoria, Gauteng

                                                Attend to inbound and outbound callsSell funeral policiesWork towards achieving over and above targets of 7-8 sales per dayAccurate capturing of policy detailsAttend to client queriesAmendment of policiesClient / policy retentionWork within fit and proper requirementsMust haves:Valid and completed MatricCall centre certificateRE 5 certificate is an advantageDOFA date and certificate120 FAIS credi...

                                                30+ days agoneuvoo.com
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                                                Quality Assurance Analyst (Call Centre)

                                                CallForce - Johannesburg, Gauteng

                                                  The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor outbound calls and email responses to assess associates' demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center quality process...

                                                  30+ days agoneuvoo.com
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