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;recruitment.erminshortellondon@gmail.com Yours Faithfully Mr. David Morgan. Details Job Ref: ASSISTANT MANAGER
PURPOSE OF THE JOB To manage complex business planning and performance gap closing initiatives in the Transactional portfolio working in an integrated cross-functional approach. To promote and drive Transactional Product Performance against targets via distribution channels. RESPONSIBILITIES KVD tracking and actions: Understand the Key Value Drivers (KVD s) in the Transactional area by working closely with Finance and translate these into actions and measures to drive sales and revenue Provide relevant Business Intelligence to executive management for informed decision-making Conceptualise product enhancements / new product ideas through KVD s and analysis of MI Utilise KVD s MI Performance reviews to inform actions and projects to grow sales and revenue as part of the Value Management Forum Work closely with product managers to provide input into back-book management and retention based KVD s Business Planning: Oversee the co-ordination control and management of processes around the short-term (STP) and medium term plans (MTP) as well as in-year forecasts; subsequent translation into action plans and Sales & Service targets across channels Review and evaluate Product Performance Reports of Transactional Sales and Revenue in accordance with STP and MTP Ensure financial plans are aligned to strategic objectives and focuses Oversee and coordinate STP gap closing initiatives across main categories i.e. revenue leakage ECM upgrades/migrations operational fixes etc. Strategic support and Integration Review competitive reports and external market information Provide ad-hoc strategic support to management Engage with critical business stakeholders and determine their information requirements how often they require it and the relevance of the required information to the strategic tactical and operational decisions of the business Sales Coordination: Provide a Sales co-ordination capability with relevant sales channels Manage relationships with key stakeholders Review SBU requests for ad-hoc and productionalised reports. Coordinate delivery of the MI with consideration of existing capacity in response to the scheduled report to be delivered for business stakeholders. Manage sales at input level i.e. leads calls placed customers contacted accounts created accounts opened (i.e. minimum deposit paid into account) account activated through incoming credit usage of account etc. to be discussed and actioned in Retail Banking sales war room. COMPETENCIES Deciding and initiating action Planning and organising Relating and networking Working with people Persuading and influencing Analysing Coping with pressures and setbacks Delivering results and meeting custome expectations GENERAL The appointment will be made in line with the Divisional Employment Equity strategy
RESTAURANT GENERAL MANAGER My client a fast food franchise group is seeking for a Restaurant General Manager to join their growing dynamic team R 8 12 000 per month Main purpose of job: To achieve employee P & L Customer profit and sales targets and maintain restaurant operational excellence in accordance with Company policies and procedures through team management.. REQUIREMENTS: At least three ((3)) years experience at supervisory level in a Restaurant environment Relevant tertiary qualification Excellent communication skills Strong numeracy proficiency Computer literacy Windows Word Processing Spreadsheets and electronic mail Financial acumen - basic understanding of financial information Strong business acumen Managerial experience Points of sales experience essential
AREA COACH My client a fast food franchise is currently recruiting for a Area Coach R13 000 R 15 000 Purpose of the job: The Area Coach plays a key role in achieving Customer Satisfaction and overall unit performance. As a leader in the market the Area Coach will need to deliver against a balanced score card in the main areas People Customer Sales and Profit. The Area Coach has operational responsibility and the cornerstone of the Area Coach s role is to spend nearly two-thirds of their time conducting structured and tailored restaurant visits in which they coach and direct Restaurant General Managers to improve customer satisfaction team development and overall profitability Job Function: PEOPLE Develops and Coaches and Management team on day to day basis to ensure sound Operations skills and knowledge and strong behaviours in line company leadership Competencies Provides recognition at all levels in restaurant and at meetings.
RESTAURANT MANAGER R 5 000 R 8 000 My CLIENT a franchise fast food group is currently recruiting for a Restaurant Manager to join their well established growing team! PURPOSE OF THE JOB: Assist the Restaurant General Manager (RGM) in the overall management off the restaurant in order to achieve employee P & L customer profit and sales targets and maintain restaurant operational excellence in accordance with Company policies and procedures through team management In the absence off the RGM assume full responsibility and accountability off the day-to-day running off the restaurant. REQUIREMENTS: At least 3 years experience at supervisory level in a restaurant environment Matric Relevant tertiary qualification Strong communication skills Computer literacy word processing spreadsheets and electronic mail
SHIFT SUPERVISOR My client a fast food franchise group is currently seeking to employ Shift Supervisors R4 500 - 5000 PURPOSE: Provide effective supervision off team members in respect of policies procedures and standards on product administration hygiene maintenance customer service labour utilization and employee relations and relieve Restaurant Manager when required to do so.. REQUIREMENTS: At least three years experience at supervisory level in a RESTAURANT environment Matric Relevant tertiary qualification Numeracy acumen Computer literacy word processing spreadsheets en electronic mail Basic financial knowledge Excellent communication skills Excellent planning and organisational skills DUTIES & RESPONSIBILITIES: Assist the Restaurant General Manager in the achievement of CHAMPS Standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations for Cleanliness Hospitality Accuracy Maintenance Product and Speed of Service.
SHIFT SUPERVISOR My client a fast food franchise group is currently seeking to employ Shift Supervisors R4 500 - 5000 PURPOSE: Provide effective supervision off team members in respect of policies procedures and standards on product administration hygiene maintenance customer service labour utilization and employee relations and relieve Restaurant Manager when required to do so.. REQUIREMENTS: At least three years experience at supervisory level in a RESTAURANT environment Matric Relevant tertiary qualification Numeracy acumen Computer literacy word processing spreadsheets en electronic mail Basic financial knowledge Excellent communication skills Excellent planning and organisational skills DUTIES & RESPONSIBILITIES:
The successful candidate will have the following responsibilities: 1. Overseeing the recruitment
I m in search of an outstanding Senior Restaurant Supervisor for this World Class leading South African Restaurant based in the North West of Johannesburg. One of the leading Restaurants in the Country the Ideal Candidate will have 5 years experience in a Management position with extremely strong focus on front of house but with back of house experience knowledge and experience too. This person will have fine dining experience with great Sommelier and food and wine pairing expertise . Somebody who leads from the front and is really passionate about the guest experience . This is also a chance for someone who wants to grow into a potential Restaurant Manger. Only South African Resident s will be considered. Please send me your CV with a clear face photograph and details of two contactable references.
I am now in search of a Food & Beverage Manager for a 5 star game lodge in the north west province Gauteng. The ideal candidate must be strong in finance figures budgets stock control. A chef trained candidate would be ideal as the role requires you to be able to implement rotational menus with a wide variety of quality dishes. Duties Responsibilities and Performance Standards: To monitor Front of House personnel specifically Deputy FOH Managers Head Waiters Assistant Head Waiters and Waiters. To ensure that all guests receive prompt cordial and efficient attention and service throughout their stay. To coordinate and assist with guest check-ins and departures in a quick courteous and efficient manner. To ensure that all guest needs are responded to quickly efficiently and courteously. To ensure that all guest complaints are resolved quickly efficiently and courteously. To brief all FOH staff at the start of their shift regarding groups VIP s special events meal themes and applicable décor and any other pertinent information.
- Overseeing employee welfare - Reporting to the HR Director - Delegating tasks - Developing training
of all HR functions ; training and development recruitment administration labour relations etc Knowledge
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