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perspective Communicate confidence level in software to all project stakeholders Assist in manually conduct
unusual activity or repeated activity. Access software updates drivers knowledge bases and FAQ s resources
in Client Services On site Support software installations configuration and training and Telephonic Helpdesk
Key areas of responsibility Support clients with hardware and software problems. Maning
coordination and management of software installation projects. KEY RESPONSIBILITIES AND DUTIES: 1. Receive
/2000/XP support Thorough experience in Microsoft Office applications Proficiency in hardware & software
Maintain control and support of all toll system inventory (Software and Hardware) assets and updated assets
In House : Training on the toll system (Software) Required competencies to meet the job outcomes: Excellent
to be made to the standard application. Outputs of this job Standards Weight Helpdesk Professional Services
and software problems Manage IT Helpdesk and assist where needed Manage any telephone fax or printer related
as arranged by team leader. Successful completion of helpdesk requests which will be monitored periodically
on developed company software. Apply the applicable actions to effectively control a telephone conversation
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