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FIRST LINE SUPPORT ENGINEER FOR TELCO REQUIRED To respond to customer inquiries and technical support tickets. Maintain accurate records of customer interactions and technicalsupport tickets. Willing to work rotationals hifts, requires excellent communication skills, fluent in English and Afrikaans. Basic knowledge of networking protocols, hardware, and software is beneficial. Willingness to lear...
FIRST LINE SUPPORT ENGINEER FOR TELCO REQUIRED To respond to customer inquiries and technical support tickets. Maintain accurate records of customer interactions and technicalsupport tickets. Willing to work rotational shifts, requires excellent communication skills, fluent in English and Afrikaans. Basic knowledge of networking protocols, hardware, and software is beneficial. Willingness to lear...
We are looking for a mature and presentable receptionist with at least 2 years of experience as a frontline receptionist, to assist with various administrative tasks. We are looking for the following qualities: Customer centric attitude Strong organisational skills High level of attention to details Willingness to learn Team player Ability to work with minimal supervision The following minimum re...
Requirements Compressed Air Business background is advantageous. Strong Sales Management skill Familiar with direct & indirect Sales channels Marketing mindset initiative (Digital). Committed to driving results (KPI's) Team Player (Collaboration with other team members). University Degree/Diploma in Engineering, Commercial qualification or relevant experience. Self-motivated Work without supervis...
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Datacentrix is looking for a certified First Line Support Engineers with MCSE certification to be responsible for the efficient logging and response to customer requests, adherence to specific Operational Level Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements. Key Skills / Competencies/Qualifications Vendor Accredited Platform certificat...
Datacentrix is looking for a certified First Line Support Engineers with MCSE certification to be responsible for the efficient logging and response to customer requests, adherence to specific Operational Level Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements. Key Skills / Competencies/Qualifications Vendor Accredited Platform certificat...
Reference: JHB000967-DS-3 Role: Jnr Support Engineer (ISP - 1st Line) Location: Illovo, Johannesburg A successful and growing ISP is looking for a dynamic and articulate Junior Network Support Engineer to join their awesome team. It is a busy and exciting working environment and they offer lots of growth and development. Requirements: Previous relevant network support experience within a Service ...
Customer Support (Voice, Networks, and Security)OperationsManagement External: Customers JOB SUMMARY: Main purpose of position: CipherWave prides itself on customer service and as such is looking for the successful candidate to take personal ownership for end-to-end technical support, diagnostics, fault management and service restoration for all client services. This role is a consultative 1 st L...
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An IT/Telecoms company, based in Germiston is looking for an IT Support Engineer (2 nd Line Support) tol manage and support tickets as assigned. (Remote Support) Deal with all IT Tickets assigned To deal with IT Support tickets and enquiries to resolution within SLA Ensure SLA's of tickets assigned and adhered to or bettered Checking of logs/monitoring for any possible issues and suggest preventa...
Requirements:Previous relevant network support experience within a Service Desk environment, ideally within an ISPKnowledge and experience of customer service practices and ability to interact with clients in a professional and calm manner, even under pressureHands-on experience with network equipment from vendors such as Cisco, Juniper, or Arista is preferredStrong understanding of networking co...
Requirements: Previous relevant network support experience within a Service Desk environment, ideally within an ISP Knowledge and experience of customer service practices and ability to interact with clients in a professional and calm manner, even under pressure Hands-on experience with network equipment from vendors such as Cisco, Juniper, or Arista is preferred Strong understanding of networkin...
Requirements:Previous relevant network support experience within a Service Desk environment, ideally within an ISPKnowledge and experience of customer service practices and ability to interact with clients in a professional and calm manner, even under pressureHands-on experience with network equipment from vendors such as Cisco, Juniper, or Arista is preferredStrong understanding of networking co...
Requirements: Previous relevant network support experience within a Service Desk environment, ideally within an ISP Knowledge and experience of customer service practices and ability to interact with clients in a professional and calm manner, even under pressure Hands-on experience with network equipment from vendors such as Cisco, Juniper, or Arista is preferred Strong understanding of networkin...
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Technical Competencies Please ensure that you meet all criteria and have relevant experience before applying Highly computer literate with proficiency in Google Workspace and MS Office and related business and communication tools, including Salesforce CRM. Excellent communicator - verbal and written communication skills. Excellent project management skills. Proactive, problem solver, systems-thin...
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Requirements: Proficiency in network routing and switching protocols (e.g., BGP, OSPF, VLANs, STP) and voice technologies such as VoIP, SIP, and unified communications. Strong understanding of network security principles and best practices, including firewall configuration, VPN implementation, and threat mitigation strategies. Hands-on experience with network and voice hardware and software from ...
Reference: JHB000968-DS-2 Role: Network Support Engineer (Level 2) Location: Illovo, Johannesburg A dynamic and successful ISP is looking for a Super-star Network Support Engineer to join their awesome team. Support Engineers are their professional technical resources responsible for providing first class support to a wide range of customers, across multiple platforms. It is a busy and exciting w...
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