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QR1848 Mobile Specialist Objective: Create Mobile Best Practices Processes and robust Go-to- Market Strategies with a focus of contributing to new business efforts and encourage mobile adoption across client teams. Key Performance Areas: Expert in the Mobile Space including Platforms Marketing Strategy Vendors and Technology Superior knowledge of advertising and marketing applied to the business Develop and present Mobile Communications plans to current and prospective internal clients and ensure that projects deliver on brand positioning and objectives Lead Mobile Integration within the company Create and present mobile credentials formalize workflow and draft customized case studies Develop and lead Measurement and Metrics plans Key Performance Indicators Campaign Optimization ROI and more as needed Provide clients/partners with scope of work project schedule (timeline guideline creative specs etc.) best practices and general guidance The applicant should meet these requirements: Effective and consistent service delivery and support to all internal clients Develop and present Mobile Communications plans to current and prospective internal clients and ensure that projects deliver on brand positioning and objectives Develop and lead Measurement and Metrics Plans Key Performance Indicators Campaign Optimization ROI and more as needed Understand client requirements and execute design according to those requirements Meet with clients when necessary Lead mobile integration within the company Create and present mobile credentials formalize workflow and draft customized case studies Experience & Qualifications Matric Minimum 3 years in a similar role Related Degree/ Diploma BA/BS from accredited school 5 years experience in Digital and recent experience in Mobile Financial sector experience would be an advantage Superior oral written and interpersonal communication skills Track record co-ordinating multiple initiatives/projects in a deadline-driven environment and ability to thrive in a collaborative environment Salary: Highly negotiable and based on experience Contact Kumari 011 4684981 or to apply for this vacancy. Recruiter Links Company Profile Company Map Our Adverts Contact Us Website Other positions we have available Receptionist x 2 Mobile Specialist Developer - Telephony
QR1845 Client Sales Advisor Purpose: The prospective employee is primarily responsible for all the telephonic sales with the new clients. The ideal candidate will be one with sales experience leadership ability and potential. Key Performance Indicators: Responsible for converting leads/quotes to sales in terms of the minimum quantity and quality targets that are in place including but not limited to: Minimum monthly premium written Average premium value Nett conversion ratio of quotes to sales Policy quality target Cancellation ratio Competencies Required: Deciding and Initiating action Working with people Adhering to principles and values Relating and Networking Persuading and Influencing Presenting and Communicating information Analysing Planning and Organising Delivering Results and meeting customer expectations Adapting and responding to change Coping with pressure and setbacks Achieving personal work goals and objectives Sales Orientated Taking initiative and tenacity Knowledge: Sales Structure Principles of client service The workings of a call centre Computer literacy Product/Systems knowledge and/or potential to acquire such knowledge within a short space of time Must be driven self-motivated and be able to work under pressure Experience & Qualifications: Matric RE s would be an advantage Previous call centre experience in telesales Experience in short term insurance industry is preferred Salary: Highly negotiable and based on experience Contact Kumari 011 4684981 or to apply for this vacancy. Recruiter Links Company Profile Company Map Our Adverts Contact Us Website Other positions we have available Developer - Telephony Business Analyst C# Developer
QR1867 Business Analyst To act as liaison between business and IT to translate business needs and objectives into detailed business functional and/or process requirements specifications for solution design and development. Key Performance Areas: Elicit and document business requirements according to agreed standards Design and document business solutions according to agreed standards Validate and sign off business requirements with applicable stakeholders Identify and promote optimization re-use and standardization opportunities within the Business to provide effective solutions to requirements Assist Technical Designers in translating the Business requirements and / or functional specifications into detailed Technical requirements Support test planning and execution (specifically UAT). Define Business requirements and process specifications for business and technology changes and the definition of solutions Develop design principles based on the initial brief and scope provided by the Business and/or Owner Investigate and perform business needs analysis interview product /business process owners determine business requirements and identify alternatives Set up and facilitate workshops with stakeholders to gather identify and document the project and business owner requirements Identify financial and business risks to the company and escalate accordingly provide a specialist feasibility analysis evaluation and give advice on the optimization of resources and profitability within relevant projects Maintain effective client relationships to ensure successful service delivery and support Liaise with specialists to gain their insight into assessing risks Effectively communicate different solutions with required outcomes to relevant stakeholders. Develop effective relationships with all stakeholders in the area of responsibility Interact with stakeholders in a competent efficient and professional manner Build and maintain relationships with role players by communicating regularly and elicit business requirements evaluation and recommendations Drive and support effective teamwork within the department Engage in appropriate training interventions to promote own professional development Experience & Qualifications: Matric Commerce Degree or BSC Degree Minimum of 3 years relevant experience Contact Kumari 0114684981 or to apply for this vacancy. Recruiter Links Company Profile Company Map Our Adverts Contact Us Website Other positions we have available Mobile Specialist Developer - Telephony Business Analyst
QR1850 Developer - Telephony Objective: Development of new systems and providing enhancement to current systems as well as provide technical support Work Output: Develop enhance and maintain applications for the internal and external clients base on specifications received. Design components and applications in accordance with specified architectural design. Perform relevant developer testing. Complete and maintain relevant documentation. Write code or parameters to provide software components according to technical specifications. Obtain business requirement for an IT solution and provide an analysis for the requirements. Research appropriate solutions to the requirements and provide recommendations. Obtain the agreement of the solutions from business. Define scope work tasks and duration of IT solution based on business requirements. Design and write test cases for developer testing and document the system specifications. Program in the applicable programming language write code and document these. Conduct necessary testing (Stress Integration and Unit) Create the release by building the application documenting it and setting up the configuration. Handover for quality assurance. Handover to the developer team for peer review. Amend any defects within the solution. Migrate applications into applicable environments. Conduct implementation checks. Conduct post implementation monitoring. Requirements: Relevant IT Diploma or Certification 3 to 5 years experience within similar role Salary: R500 000 per annum Contact Kumari 011 4684981 or to apply for this vacancy. Recruiter Links Company Profile Company Map Our Adverts Contact Us Website Other positions we have available Developer - Telephony Business Analyst C# Developer
QR1844 Provincial Compliance Officer Purpose: To monitor and identify business and legislative risks and requirements Experience & Qualifications: Bachelor of Law / B.Proc / BA LLB / Certificate in Compliance Minimum 3 to 5 years experience Membership: CISA (Compliance Institute of SA) Duties and Responsibilities: Customer: Effective and consistent service delivery and support to all internal clients Monitoring: Conduct monitoring as stipulated in the monitoring plan (the monitoring plan identify the frequency and detail of monitoring) Monitor all risks identified and update the risk monitoring report Training: Training with existing planners when required Train EXCO on new compliance information released Drafting training presentations on legislation changes Reporting: Submit quarterly monitoring report to EXCO Submit monthly internal compliance report Submit report on business changes (New KI Reps Directors) every 15 days (or when required) to Central Compliance Performance and Development: Manage own performance and development Performance Contract in place Quarterly performance review discussion with Manager Updated and Signed Personal development plan Salary: Highly negotiable and based on experience Contact Kumari 0114684981 or to apply for this vacancy. Recruiter Links Company Profile Company Map Our Adverts Contact Us Website Other positions we have available Provincial Compliance Officer Retentions Consultant Procurement Analyst: Motor Claims
This position will give the successful applicant an opportunity to use his/her expertise to provide services to stakeholders whereby valid accurate and timeous business information is generated and reported on a daily and monthly basis according to stakeholders requirements that will enable and enhance informed business decision making through the management of the relevant production systems.
Overview: Design develop implement and support technological solutions to meet business requirements in accordance with specification. Experience & Qualifications: An IT related degree (BSc BEng) will be preferred
Follow best practices design the specific application and define a solution within the framework. Experience & Qualifications: Short term insurance experience an advantage Oracle Knowledge would be an advantage li
Experience & Qualifications Technical Degree or Specialization preferred Up to 8 years relevant experience The Incumbent will be responsible for: Effective and consistent service delivery and support to all internal clients.
Objective: Development of new systems and providing enhancement to current systems as well as provide technical support. Duties and Responsibilities: Interact with business analysts business drivers and users to gather interpret and understand requirements.
Position Purpose Design develop implement and support technological solutions to meet business requirements in accordance with specification utilizing Java EE. Experience & Qualifications An IT related degree (B-Tech(IT) BSc or B.Com) or Diploma(IT)
Quantum Recruitment QR1920 Group IT Infrastructure Manager QR1920 Group IT Infrastructure Manager The IT Infrastructure Manager position is a hands on technical/management role. The incumbent is responsible for managing the Group IT infrastructure the associated system technologies as well as overseeing the team of technical support staff members. The post is also responsible for the development and establishment of appropriate IT infrastructure standards & procedures and the effective deployment of the technical support staff members. Further responsibilities include the analysis design deployment and operation of IT software and hardware systems in support of the business operations. The incumbent will work closely with the IT management team as well as the various business unit executives to ensure alignment of the IT infrastructure to the company s business needs. Key Outputs: IT Strategy & Planning Is responsible for the development of the Groups IT infrastructure strategy. This is done through close cooperation with the Group Chief Information Officer in order to ensure the appropriate IT support to the business operations. Contribute to the development of overall IT strategy in alignment with the overall business strategy. Develop and implement hardware and software standards for network servers databases wireless technology file & print services etc. Develop and maintain overall backup and recovery strategy (Disaster Recovery & Business Continuity). Develop implement and maintain processes and procedures for effective delivery of services and compliance with regulatory guidance. Establish and implement best practice standards as well as departmental policies and procedures Determine recommend and implement hardware and software upgrades for business applications server hardware network equipment desktop laptop etc. Operation Management: Overseeing all aspects of IT Support Department operations including IT infrastructure communication (LAN WAN email etc.) database management data backup & recovery as well as all aspects of licensing and regulatory compliance Ensuring the appropriate availability levels of the IT infrastructure with acceptable mean time between system failures as well as quick recovery times in cases of system failures Manage the day to day operations of the IT Support Department including dealing with system down time reporting on IT service levels defining and tracking the IT infrastructure operational performance and providing status reports to executive management Define and implement appropriate IT infrastructure status and activity metrics which effectively tracks and records the performance of the IT infrastructure such as planned and unplanned system outages performance against service level agreements and other key IT performance metrics Maintenance of the overall security of IT networks systems information and data Ensures the appropriate availability of the critical business systems hosted by the company in line with business standards and operations Designs implements and maintains strict IT infrastructure controls as far as data/system backup and recovery is concerned Scope of the Position: Is responsible for the IT infrastructure across all business premises specifically: Johannesburg Cape Town All regional operations Retail operations including stores and outlets Provisioning of data links and ensuring appropriate levels of store connectivity Providing infrastructure support to approximately 900 devices across the business Providing appropriate support to the servers within the company more specifically: 49 servers countrywide Multiple Operating systems (Windows 2003 2008) Multiple applications (SQL Exchange) Storage area network management and provisioning Virtualisation (VMWare) Providing appropriate levels of Network support including: Achieving high levels of network availability (99%) MPLS management and Redundancy (wireless) Providing desktop support to the users across the company through: Management of Systems Support Administrators (5 incumbents) Technical support for multiple operating systems (Windows XP Windows Vista Windows 7) Overseeing the various operating systems in place within the company specifically: Servers: Windows 2003 2008 Desktop: Windows XP Vista and 7 System installation troubleshooting service packs and patches Overseeing SQL (Structured Query Language) to manage the data held in database management system through: Server provisioning Application installation and troubleshooting Ensuring high system availability levels Overseeing all aspects of the MS Exchange business email system through: Appropriate server provisioning Application installation and troubleshooting Ensuring high levels of system availability Responsible for the management of all aspects of company wide telephony (including Blackberry) specifically: Blackberry servers (BES) Mobile access (all smartphones Exchange synchronizing) VOIP (ECN) Management of the IT Support Help Desk specifically: Report writing and statistical analysis for the Executive Committee meetings Tracking and managi Date: 14 May 2013 City/Town: Johannesburg Location: Gauteng Wage/Salary: R800 000 to R850 000 per annum Start: 30 days Duration: Permanent Type: Full Time How to apply: Email Company: Quantum Recruitment Contact: Phone: Fax: Email: Eligibility note: It is unlawful to employ a person who does not have permission to live and work in South Africa. Unless the advert states otherwise please ensure you have this permission before applying.
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