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Grade 12 with a Bachelor's in Business Management7 years' experience managing a contact / call centreExperience in the Travel and or Tourism industry advantageousExperience in managing and working with budgets.Experience in starting up new call centers (International Campaigns) Ability to manage multiple call centre campaigns (all International)Strong staff management and trainingTarget driven.St...
Are you a dynamic and driven individual with a passion for leading teams and delivering exceptional customer experiences? Look no further! We are thrilled to present a remarkable opportunity for a Call Centre Manager.About the Role:As a Call Centre Manager, you will play a pivotal role in overseeing the daily operations of our client's call centre and its dedicated employees. You'll be at the for...
Contact Centre Manager
Operations Manager - Retail Contact Centre - Cape TownCompany DescriptionWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insuran...
Transactional Quality Manager - Night Shift - Travel Contact CentreFull-timeWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insu...
We are looking for a candidate with phone experience in sales, who is fluent in both spoken and written English. This is a remote job position with a call center feel, so if you are dependable with an excellent work ethic, and a distraction-free workspace, you can work from the comfort of your own home. This role begins as a seasonal position (Jan-Apr), but with strong potential to turn into a lo...
Brand Home Manager - Stilbaai, WCFull job descriptionBRAND HOME MANAGERWe are seeking a passionate & experienced Brand Home Manager to lead and execute our Inverroche Brand Home Vision. In this role you will be required to deliver a best-in-class Visitors centre that puts our customers and consumers at the heart of the business.The brand home is an extremely important asset within the organisatio...
Purpouse To create leads and build relationship with clients/channel partners to identify sales oportunities, increase revenue and achieve profitability for the allocated channel. Salary R - Negotiable (According to your salary) Sales Plan/ Strategy Develop and implement strategy in line with company objectives Planning and ability to execute to achieve business plans (PPP) PIQ Planning TRS Plann...
Registered Manager (Children's Home)Registered Manager (Childrens Home)Location: East London, EssexSalary: Up to £60k plus bonuses up to £15kThe Client:My Client is a dedicated provider of residential care for children and young people.They are committed to creating a safe and nurturing environment where every child can thrive.As they expand their services, they are seeking a passionate and exper...
Primary Role The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract & transactional inquiries.Role Reporting Team LeaderKey responsibilities ...
MatricTravel and Tourism Diploma advantageous5 years' experience in contact centrePrevious experience handling USA and or International campaigns in a contact centreManage teams between 15 - 25 agentsLead, guide, coach and support the teamMust be able to work shift work as this is a 24 hour call centre
Our international client is looking for a Contact Centre Advisory to be based in the Cape Town area. This will be a permanent position.Requirements:Must be fluent in German.Shift work required (UK GMT)Monday to Friday: 08h00 20h00Saturday & Sunday: 09h00 18h00Experience is not necessarily required as training will be provided but this will be a benefit.
Requirements: Grade 12A Diploma/Certificate in Supervisory Management Diploma/CertificateKnowlege in National Deals, Effective Team Management, DPS, Product Knowledge (Building and Automotive)4 years overall experience required for the role2 years of the overall experience should be as a second in charge (2IC) to a Team LeaderResponsibilities: Ensure agent and team achievement against set KPI tar...
Direct Financial Advisor Contact-Centre page is loaded Direct Financial Advisor Contact-Centre Apply locations Johannesburg time type Full time posted on Posted 2 Days Ago job requisition id JR-53318 Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Career Benefits Free Adviser Academy Learning Programme which will ...
The purpose of this position is to engage service-related calls and queries from medical scheme members and providers, providing relevant business information and solutions. To maintain and manage specific In-trays by ensuring the effective validation and processing of Images received daily.Key Activities:Handle telephone and email/web queries within standards and service level agreementsCorrectl...
Direct Financial Advisor Contact-Centre page is loaded Direct Financial Advisor Contact-Centre Apply locations Pinelands time type Full time posted on Posted Yesterday job requisition id JR-47771 Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Career Benefits Free Adviser Academy Learning Programme which will qual...
OnceHub ( ) is an innovative and thriving software-as-a-service company that provides Engagement acceleration solutions to organizations worldwide. Were a team of passionate and driven individuals living and working remotely across seven countries and five continents: USA, UK, India, Ireland, Israel, South Africa, and Colombia. As a Software Product Manager, you will work remotely from home (in S...
FTTH Technical Contact Centre Agent Based in Cape Town Permanent Are you looking to join a company with great values and great teams? We are currently looking for technical contact centre agents who have experience in IT or have worked with FTTH ( Fiber to the Home ) and reside in Port Elizabeth. Previous ISP experience is highly advantageous Responsibilities: Process  FTTH customer  service an...
FTTH Technical Contact Centre Agent Based in Cape Town Permanent Are you looking to join a company with great values and great teams? We are currently looking for technical contact centre agents who have experience in IT or have worked with FTTH ( Fiber to the Home ) and reside in Port Elizabeth. Previous ISP experience is highly advantageous Responsibilities: Process FTTH customer service and te...
Direct Financial Advisor Contact-Centre page is loaded Direct Financial Advisor Contact-Centre Apply locations Johannesburg time type Full time posted on Posted 2 Days Ago job requisition id JR-53318 Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Career BenefitsFree Adviser Academy Learning Programme which will q...
Responsibilities:To deliver exceptional customer service and maximise selling opportunities through effective people and process management.Drive sales and stock management to maximize business profitability.Ensure stock integrity by adhering to correct stock management processes (e.g., red flag processes, Never Out of Stock (NOOS), Temporarily Out of Stock (TOOS), shop-keeping disciplines and In...
Let's Write Africa's Story Together!Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Career Benefits Free Adviser Academy Learning Programme which will qualify you to operate as a Personal Financial Adviser. Payment of a Living Allowance during the first three months of completing the Adviser Academy Learning Programme. Upon successful completion of t...
Let's Write Africa's Story Together!Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Career Benefits Free Adviser Academy Learning Programme which will qualify you to operate as a Personal Financial Adviser. Payment of a Living Allowance during the first three months of completing the Adviser Academy Learning Programme. Upon successful completion of t...
We want YOU to join our vibrant brand. We are looking for dynamic individuals who have a passionate entrepreneurial spirit, with excellent interpersonal skills and who is up for the challenge. Role overview The role at a glance is about championing our valued customers to achieve their life time goals by identifying their financial needs, providing sound financial advice, recommending and impleme...
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