discovery contact centre learnership

Job category: Health, Fitness, Medical and Optometry Location: Roodepoort Contract: Permanent Business Unit: Constantia Kloof Remuneration: R 1,097,735.00 EE position: No Introduction Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery through a variety of in and outbound customer contact channels. Responsible for staffing, budget managemen...

Job category: Health, Fitness, Medical and Optometry Location: Roodepoort Contract: Permanent Business Unit: Constantia Kloof Remuneration: R 1,097,735.00 EE position: No Introduction Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery through a variety of in and outbound customer contact channels. Responsible for staffing, budget managemen...

Grade 12 with a Bachelor's in Business Management 7 years' experience managing a contact / call centre Experience in the Travel and or Tourism industry advantageous Experience in managing and working with budgets. Experience in starting up new call centers (International Campaigns) Ability to manage multiple call centre campaigns (all International) Strong staff management and training Target dri...

Grade 12 with a Bachelor's in Business Management7 years' experience managing a contact / call centreExperience in the Travel and or Tourism industry advantageousExperience in managing and working with budgets.Experience in starting up new call centers (International Campaigns) Ability to manage multiple call centre campaigns (all International)Strong staff management and trainingTarget driven.St...

Grade 12 with a Bachelor's in Business Management7 years' experience managing a contact / call centreExperience in the Travel and or Tourism industry advantageousExperience in managing and working with budgets.Experience in starting up new call centers (International Campaigns) Ability to manage multiple call centre campaigns (all International)Strong staff management and trainingTarget driven.St...

Are you a dynamic and driven individual with a passion for leading teams and delivering exceptional customer experiences? Look no further! We are thrilled to present a remarkable opportunity for a Call Centre Manager.About the Role:As a Call Centre Manager, you will play a pivotal role in overseeing the daily operations of our client's call centre and its dedicated employees. You'll be at the for...

Contact Centre Manager

Job DescriptionYou will be fully responsible to manage the end to end Operations for our new Retail Client.Your duties will include, but not be limited to the following: Achieve and exceed all client KPI s and manage the day to day relationship with the client. Achieve the Operations Financial Targets Ensuring you have a happy workforce. Team development and succession. Governance and compliance....

Job DescriptionYou will be fully responsible to manage the end to end Operations for our new Retail Client.Your duties will include, but not be limited to the following: Achieve and exceed all client KPI's and manage the day to day relationship with the client. Achieve the Operations Financial Targets Ensuring you have a happy workforce. Team development and succession. Governance and compliance....

Operations Manager - Retail Contact Centre - Cape TownCompany DescriptionWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insuran...

Manager Contact Centre, Customer Collections Job Overview Business Segment: Personal & Private Banking Location: ZA, GP, Johannesburg, Simmonds Street 5 To manage the operational environment, performance requirements and relevant stakeholder expectations within the Customer Level Inbound/Outbound environment, so as to ensure implementation of the Business Unit Strategy and objectives. Qualificati...

MAIN PURPOSE OF THE ROLETo manage all the strategies and operations related to the sales divisions of the business, ensuring high levels of performance and compliance in line with budget and contractual expectations.DUTIES AND RESPONSIBILITIESOverall management of the sales divisionsOversee performance of campaigns to ensure achievement of targetsManagement of relationships with key partners, int...

MAIN PURPOSE OF THE ROLE To manage all the strategies and operations related to the sales divisions of the business, ensuring high levels of performance and compliance in line with budget and contractual expectations. DUTIES AND RESPONSIBILITIES Overall management of the sales divisions Oversee performance of campaigns to ensure achievement of targets Management of relationships with key partners...

CUSTOMER CONTACT CENTRE MANAGER

Job DescriptionRole Purpose This role is ideal for a talented, motivated and dynamic Sales Call Centre Operations Manager that is passionate about leading, motivating, mentoring, coaching and developing a team of Sales and Customer Centric Team Leaders (Assistant Managers) to deliver against client and internal business deliverables (KPIs, CBBs and SLAs) in an environment where change is a consta...

Job DescriptionRole Purpose This role is ideal for a talented, motivated and dynamic Sales Call Centre Operations Manager that is passionate about leading, motivating, mentoring, coaching and developing a team of Sales and Customer Centric Team Leaders (Assistant Managers) to deliver against client and internal business deliverables (KPIs, CBBs and SLAs) in an environment where change is a consta...

Job Description:To assist in building, maintaining and developing Broker relationships and enhancing the image of Discovery and Corporate Sales. To support the Corporate Business Consultants with all sales and marketing initiatives(ads1)Job Responsibilities:Required to assist BC with training of new employer groups and/or members joining Discovery HealthRequired to manage new business stock requi...

Senior Sales Manager -Contact Centre

Job DescriptionTo lead a Quality Team to execute the departmental strategic goals through reports, feedback, insights and trends to stakeholders according to agreed standards.Manage 'Next-Gen' Quality by consistently 'Raising-the-bar' on service-delivery standards & enable low-risk & zero-surprises BAU.Ensure best use of systems and technology to deliver effectively and efficiently.Ensure that th...

Job DescriptionTo lead a Quality Team to execute the departmental strategic goals through reports, feedback, insights and trends to stakeholders according to agreed standards.Manage 'Next-Gen' Quality by consistently 'Raising-the-bar' on service-delivery standards & enable low-risk & zero-surprises BAU.Ensure best use of systems and technology to deliver effectively and efficiently.Ensure that th...

Transactional Quality Manager - Night Shift - Travel Contact CentreFull-timeWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insu...

Contact Centre NQF 2 - Learnership for Individuals with Disabilities (Cape Town) Our client is looking for individuals to participate in a Contact Centre Learnership. Qualification: Contact Centre NQF 2 Potential Start Date: TBC Location: Cape Town Stipend: R4000 - R5000 Position Requirements: Matric (Grade 12/National Senior Certificate) MS Office proficient (Outlook, Word, Excel) Strong and eff...

Contact Centre NQF 2 - Learnership for Individuals with Disabilities (Cape Town)Our client is looking for individuals to participate in a Contact Centre Learnership.Qualification: Contact Centre NQF 2Potential Start Date: TBCLocation: Cape Town Stipend: R4000 - R5000Position Requirements:Matric (Grade 12/National Senior Certificate)MS Office proficient (Outlook, Word, Excel)Strong and effective c...

Contact Centre NQF 2 - Learnership for Individuals with Disabilities (Cape Town)Our client is looking for individuals to participate in a Contact Centre Learnership.Qualification: Contact Centre NQF 2Potential Start Date: TBCLocation: Cape Town Stipend: R4000 - R5000Position Requirements:Matric (Grade 12/National Senior Certificate)MS Office proficient (Outlook, Word, Excel)Strong and effective c...