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: - Manage the provision of IT support and desktop services (Third Level Support) to users to ensure
Support end-to-end IT solutions; from the user s desktop to the server/service provided. Key requirements
Job Purpose: To provide all aspects of desktop software and hardware (including peripherals
with all IT related support issues Helpdesk Support and troubleshoot IT hardware such as Desktop Notebooks
related support issues Helpdesk Support and troubleshoot IT hardware such as Desktop Notebooks Servers
routers HP Procurve Switches Linux Support end-to-end IT solutions; from the user s desktop to the server
specifications Desktop support including but not limited to end-users requests regular maintenance of network
for Junior Graphic Designers requiring 6 month to 2 years experience in Desktop Publishing and Graphic Design
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