customer experience jobs in johannesburg

We are seeking a Call Centre Agent to join our team in fast-paced environment and provide callers with a first time resolution to queries in order to provide quality service within the required SLA framework, business rules and regulatory requirements through the execution of predefined objectives as per agreed SOPs. 12 month contract - 100% Onsite Process: Accountable for own work quality, stand...

Volkswagen Motor Vehicle Technician - Johannesburg - Gauteng We are seeking a skilled and experienced VW / Audi Motor Vehicle Technician to join the ranks of a successful Dealership based in Johannesburg . Key Responsibilities: Diagnostic and Repair: Perform diagnostic tests to identify vehicle issues accurately. Carry out repairs and maintenance on Audi and VW vehicles according to manufacturer ...

We are seeking a skilled and experienced VW / Audi Motor Vehicle Technician to join the ranks of a successful Dealership based in Johannesburg . Key Responsibilities: Diagnostic and Repair: Perform diagnostic tests to identify vehicle issues accurately. Carry out repairs and maintenance on Audi and VW vehicles according to manufacturer specifications. Address electrical, mechanical, and technical...

We are seeking a skilled and experienced VW / Audi Motor Vehicle Technician to join the ranks of a successful Dealership based in Johannesburg. Key Responsibilities:Diagnostic and Repair:Perform diagnostic tests to identify vehicle issues accurately.Carry out repairs and maintenance on Audi and VW vehicles according to manufacturer specifications.Address electrical, mechanical, and technical issu...

We are seeking a skilled and experiencedVW / Audi Motor Vehicle Technicianto join the ranks of a successful Dealership based inJohannesburg.Key Responsibilities:Diagnostic and Repair:Perform diagnostic tests to identify vehicle issues accurately.Carry out repairs and maintenance on Audi and VW vehicles according to manufacturer specifications.Address electrical, mechanical, and technical issues e...

Customer Onboarding: help designing and implementing effective onboarding processes for new customers. This includes guiding customers through the initial setup, providing training resources, and ensuring they have the support they need to start using the product efficiently. Technical Support: serve as a bridge between customers and the development team. They help troubleshoot technical issues, ...

Telephonic Interviewer: Customer Experience - Cont

South Africa - Gauteng , Johannesburg - North (Sandton / Midrand / Diepsloot) R160 000 - R180 000 Our client in the Automotive industry is looking for a Customer Executive to ensure optimal customer service to a client on completion of a sale for preparation of the car to be purchased and collected Key requirement Relevant qualificationsValid driver's licenseAt least2 years of experience in a cus...

Manager, Customer Success (people management and customer success experience essential) page is loaded Manager, Customer Success (people management and customer success experience essential) Apply locations South Africa - Johannesburg time type Full time posted on Posted 2 Days Ago job requisition id R4662 Manager, Customer SuccessWe're your dream Customer Success Team!Customer Excellence is look...

Manager, Customer Success (people management and customer success experience essential) page is loaded Manager, Customer Success (people management and customer success experience essential) Apply locations South Africa - Johannesburg time type Full time posted on Posted 2 Days Ago job requisition id R4662 Manager, Customer Success We're your dream Customer Success Team! Customer Excellence is lo...

Darktrace is currently expanding its Enterprise Customer Success team, which will provide the successful candidate an opportunity to gain valuable experience in the rapidly evolving cyber security industry. In the Customer Success role, you will be managing accounts across our global customer base. You will be responsible for driving adoption and outcomes leading to renewals, expansion, and advoc...

Customer Service Consultant Denver, Johannesburg Jonathan Ball Publishers (JBP), a leading South African publisher and agent for British and American books, is looking for a dynamic individual to take on the role of a Customer Service Consultant. The incumbent will be based in Denver, Johannesburg. Key Responsibilities for this position: Answering all incoming calls as per standard operating proc...

Jonathan Ball Publishers (JBP), a leading South African publisher and agent for British and American books, is looking for a dynamic individual to take on the role of a Customer Service Consultant.The incumbent will be based in Denver, Johannesburg. Answering all incoming calls as per standard operating procedures. Handling enquiries via telephone, fax or e-mail. Processing of telephonic orders. ...

Electrical distributor looking for a Customer Support Agent to join their organisation. Develop relationships with customers by understanding their needs and providing excellent service by email, phone, videocon, and face-to-face from our branches. Responsibilities: Understand customer needs through their journey, from first contact to pre-sales to ongoing and after-sales support. Manage first co...

Our client is looking for a Customer Service Representative. This role will expose you to a diverse working environment with endless opportunities to grow as an individual and to work for an organization that promotes equality. This is a contract role based in JohannesburgThe principal accountabilities of the Customer Service Representative (=CSR) ensures a qualified and timely execution on the i...

Job Summary: As Customer Experienced Officer, take responsibility to plan, coordinate and ensure all functions at the hospital are performed in a manner that optimises patient and staff experience. Minimum Qualifications and Experience: Diploma: Marketing or healthcare related.3 5 years in a health care environment.Experience as a customer experience specialist is advantageous.Computer proficienc...

Our team is looking for a Customer Service Representative who will be responsible for internal sales administration and coordination in line with the company s customer value proposition. YOUR ROLE & RESPONSIBILITIESCheck and confirm all receivedordersSales order processing accurate capturing and processing of sales orders onto ERP systemReport discrepancieswith sales orders in terms of margins, ...

Why customer service at Stryker?Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do! Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need. Stryker is also consistently listed as a Best...

As the Customer Success Manager, your role is pivotal in ensuring exceptional service for our clients by bridging the gap between them and our Technical Team.Your primary objective is to understand our clients' business needs, tailor our services accordingly, and act as an advocate to ensure retention through excellent service delivery.By ensuring a seamless integration of our services into our c...

Data Engineer (SQL experience essential) page is loaded Data Engineer (SQL experience essential) Apply locations South Africa - Johannesburg time type Full time posted on Posted 3 Days Ago job requisition id R4508 Analytics Engineer We're your dream business intelligence team! The Business Intelligence & Analytics team at Mimecast is an exciting blend of business, data, and technology. Using a hi...

RELX is a global provider of information and analytics for professional and business customers across industries. We help scientists make new discoveries, lawyers win cases, doctors save lives and insurance companies offer customers lower prices. We save taxpayers and consumers money by preventing fraud and help executives forge commercial relationships with their clients. In short, we enable our...

The Würth Group is the world market leader in assembly and fastening materials and it currently consists of over 400 companies operating in more than 80 countries.At Würth South Africa Co. (Pty) Ltd, we offer over 6000 products which are delivered nationwide directly to our customers. We service our customers through our 15 Pick-up Shops, Online store, our Call Centre and more than 290 permanentl...

Profile : Customer Success Operations CS Ops ensures that customers have a positive experience with the software or products being developed. CS Ops ensures that the company has the resources, data, and structure necessary to effectively engage with customers, drive adoption and retention and ultimately contribute to the company's growth and success. Responsibilities: Customer Onboarding: help de...

Direct Reporting Line: Senior Customer Relations OfficerVarsity College is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited by the Council on...