contact centre trainer jobs

Operations Trainer - Utilities Contact CentreFull-timeWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing...

If you're looking to boost your career in the customer service industry and have a focus on business efficiency then this could be your calling!Concentrix Webhelp is on the hunt for someone highly organised and motivated to step into the role of Business Trainer on an exciting campaign in our Durban office.Working in partnership with the management team and other departments you'll undertake the ...

Lead, coach, and mentor contact centre agents and teams to achieve key performance indicators aligned to company objectives. Manage contact centre agents and teams to meet set KPI targets through performance tracking, coaching, and management Quality assurance as per strict quality standards Facilitate training and development initiatives, including mentoring and coaching Monthly performance anal...

Lead, coach, and mentor contact centre agents and teams to achieve key performance indicators aligned to company objectives. Manage contact centre agents and teams to meet set KPI targets through performance tracking, coaching, and management Quality assurance as per strict quality standards Facilitate training and development initiatives, including mentoring and coaching Monthly performance anal...

The Desmond Tutu Health Foundation, housed within the Desmond Tutu HIV Centre (DTHC) at the University of Cape Town, is committed to the pursuit of excellence in research, treatment, training and prevention of HIV and related infections in Southern Africa. Fully self- funded by grants and other investigator raised funds, our shared vision for the future includes the continuation of current TB/HIV...

The most sceptic person (me) is now the biggest marketer of this product. I can't see any other method of development for high performing teams.The most sceptic person (me) is now the biggest marketer of this product. I can't see any other method of development for high performing teams.Morning Sandra my name is Plaatjie Sekete working at ArcelorMittal South Africa in Vanderbijlpark. The Lemasa p...

UDM International, a fast-paced direct marketing company is seeking a dynamic, driven, positive and hard-working individual to join the team! In-house training is provided with our amazing training team and coaches. Great weekly bonuses for meeting targets. Referral-based leads. No claw backs or desk fees. Great uncapped commission earn as much as youd like! Fully paid training, bonuses and incen...

IGT Solutions is a next-gen customer experience (CX) company, defining and delivering transformative experiences for the global and most innovative brands using digital technologies. With a reputation for excellence in the aviation/airline industry, we are dedicated to ensuring our passengers have a safe, comfortable, and enjoyable journey. As part of our ongoing commitment to customer satisfacti...

Boffin & Fundi is a leading provider of engineering solutions. With a strong commitment to innovation, quality, and sustainability, we have established ourselves as a trusted partner in the industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and contribute to our continued success. Call Centre Team Leader Assist in designing debtor engagement ...

Boffin & Fundi is a leading provider of engineering solutions. With a strong commitment to innovation, quality, and sustainability, we have established ourselves as a trusted partner in the industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and contribute to our continued success. Call Centre Team Leader Assist in designing debtor engagement ...

WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Log...

WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Log...

Sales Trainer (Outbound Telesales) CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as an Outbound Sales Professional and be part of a thriving team with many career development opportunities. We're looking for a vibrant Sales Trainer to join our team in Cape Town to effectively deliver...

NATIONAL ACCOUNTS: SKILLED TRAINER The purpose of this role is to train new hires and existing hires on the required curriculum as specified by the client. In addition to client specified training the role will be responsible for identifying training gaps and developing training to close these gaps. The Training Specialist manages the activities involved in the preparation, delivery and assessmen...

Technical Trainer: Banking client Work from home Must have excellent MTN or Vodacom connectivity in your area Laptop, 3 G, headsets will be provided to you Training provided 2-4 weeks' R 20 000 monthly salary Job Purpose Delivery of customer support by installing and providing training on electronic banking products on client computers and cash vault devices, and integrating electronic banking wi...

Above award salary rates, negotiable and dependent on experience Accommodation, vehicle and fuel cards provide Up to $7,000 for relocation assistance Why NorthPharrm Group? NorthPharm Group are one of the fastest growing health care and pharmacy groups in Australia, we focus on aboriginal healthcare service, aged care facilities, medication management system, health management, personal care and ...

This is a permanent full-time role as a Head of Operations in our Umhlanga site, South Africa office. The role is on-site. Kura provides award-winning outsourced contact centre solutions across UK and South Africa. Its software subsidiary, Inisoft, develops advisor desktop solutions with full omni-channel capabilities, sold globally. Kura & Inisoft create and provide services and solutions to ove...

This is a permanent full-time role as a Head of Operations in our Umhlanga site, South Africa office. The role is on-site. Kura provides award-winning outsourced contact centre solutions across UK and South Africa. Its software subsidiary, Inisoft, develops advisor desktop solutions with full omni-channel capabilities, sold globally. Kura & Inisoft create and provide services and solutions to ove...

Client Services Team Leader (M1) As part of our exciting growth, we are currently seeking a Client Service and Retention Team Leader . The successful candidate will manage a team of Client Service and Retention Consultants, will be part of the Leadership team, and will report directly to the Client Service Manager. The candidate must be highly efficient, energetic, motivated, and ambitious. Key P...

Debtbusters a division of IDM has an opportunity for a Client Services Team Leader. As part of our exciting growth, we are currently seeking a Client Service and Retention Team Leader. The successful candidate will manage a team of Client Service and Retention Consultants, will be part of the Leadership team, and will report directly to the Client Service Manager. The candidate must be highly eff...

Debtbusters a division of IDM has an opportunity for a Client Services Team Leader. As part of our exciting growth, we are currently seeking a Client Service and Retention Team Leader. The successful candidate will manage a team of Client Service and Retention Consultants, will be part of the Leadership team, and will report directly to the Client Service Manager. The candidate must be highly eff...

Manager - Customer Service Experience page is loaded Manager - Customer Service Experience Apply locations Cape Town time type Full time posted on Posted 3 Days Ago job requisition id JR001102 Oversees and manages the overall operation of the customer service centre in support of our Retail, C&I, Aviation, and Lubricants businesses within South Africa and Botswana. Develops and leads a cohesive c...

JOB TITLE: Whatsapp Insurance Sales ConsultantAREA: PretoriaINDUSTRY: Insurance IndustrySALARY / CTC : R 30 000 (made up of a basic and commission)Report to: Sales ManagerJob Overview: The WhatsApp and Digital Sales Consultant is set to revolutionise the insurance industry by spearheading digital transformation initiatives, focusing on utilising WhatsApp alongside other cutting-edge technologies ...

JOB TITLE: Whatsapp Insurance Sales ConsultantAREA: PretoriaINDUSTRY: Insurance IndustrySALARY / CTC : R 30 000 (made up of a basic and commission)Report to: Sales ManagerJob Overview:The WhatsApp and Digital Sales Consultant is set to revolutionise the insurance industry by spearheading digital transformation initiatives, focusing on utilising WhatsApp alongside other cutting-edge technologies t...