City of Johannesburg call centre vacancies

PPRA Call Centre Agent

Our client is looking for a Teleseller to join their team. The main purpose is to contact potential customers, answer questions about products or services, generate interest in those products or services, and work to close sales. Responsibilities: Call allocated customers daily as per call cycle. Handle incoming sales or general calls. Provide support to Sales Representatives by assisting in achi...

Call Centre Operations Lead Bluespec Holdings 2023-07-13 Gauteng - Sandton Job Ref #: CCOL Industry: Call Centre Job Type: Permanent Positions Available: 1 Our leading Emergency Responder Call Centre is currently looking for a Manager that will be overseeing Customer Care & Release departments to ensure that deliverables are met while dealing with clients and financial aspects. Job Description Jo...

We are urgently seeking a highly experienced Team Manager with Telecoms experience. The incumbent will manage and support the Call Centre Agents in achieving required input and output standards culminating in achievement of revenue and client Collection targets. Accountable for Call Centre Agents performance through quality monitoring, compilation of reports and coaching of Call Centre Agents to ...

We are urgently seeking a highly experienced Team Manager with Telecoms experience. The incumbent will manage and support the Call Centre Agents in achieving required input and output standards culminating in achievement of revenue and client Collection targets. Accountable for Call Centre Agents performance through quality monitoring, compilation of reports and coaching of Call Centre Agents to ...

Manage the day-to-day activities of the Fraud Agents (working shifts 24/7) who will detect and prevent fraud (inbound and outbound) Manage the day-to-day activities of Fraud Administration Agents who will investigate and recover losses incurred due to fraud reported on customer bank accounts (online / card fraud) Provide excellent customer service to cardholders, merchants, internal and external ...

Credentialing Specialist - REMOTE page is loaded Credentialing Specialist - REMOTE Solicitar locations Johannesburg time type Full time posted on Publicado hace 2 días job requisition id 19029104 TransUnion's Job Applicant Privacy Notice Lo que traeremos: At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new te...

Location: City of Johannesburg Metropolitan Municipality, South Africa Job published: Job published: 04-03-2024 Job ID: Job ID: 34759 Phone number: Phone number: 27310018945 Job Description Our client, a leading supplier of Industrial Equipment is looking for a General Manager based in Cape Town The successful candidate will be reporting into the Managing Director and will manage efficient branch...

These jobs were popular with other job seekers City of Johannesburg Metropolitan Municipality Fixed Term Full Time Published: 1 day ago EE/AA Easy apply Introduction The above vacancy exists within the Credit Control Department and reports to the Supervisor: Credit Control. The purpose is to manage a book of debtor accounts in order to ensure timely payment of outstanding invoice, compile and eva...

The above vacancy exists within the Credit Control Department and reports to the Supervisor: Credit Control. The purpose is to manage a book of debtor accounts in order to ensure timely payment of outstanding invoice, compile and evaluate information needed to collect maximum outstanding accounts efficiently, resolving any discrepancies and to prevent bad debt. The ideal candidates will be someon...

Purpose of the job: You will be base within the central admin division, and be required to support the Business units within the company. Key Results Areas include: Manual contracts: Audit and Capture manual contracts from clubs (CRM) and to cancel existing contract for sales to capture a new contract (CRM) Credit Notes: Action all Financial adjustments from clubs (CRM) DBA: Action any request to...

These jobs were popular with other job seekers City of Johannesburg Metropolitan Municipality Fixed Term Full Time Published: 1 day ago EE/AA Easy apply Introduction The above vacancy exists within the Credit Control Department and reports to the Supervisor: Credit Control. The purpose is to manage a book of debtor accounts in order to ensure timely payment of outstanding invoice, compile and eva...

Grade 12 with a Bachelor's in Business Management 7 years' experience managing a contact / call centre Experience in the Travel and or Tourism industry advantageous Experience in managing and working with budgets. Experience in starting up new call centers (International Campaigns) Ability to manage multiple call centre campaigns (all International) Strong staff management and training Target dri...

The above vacancy exists within the Credit Control Department and reports to the Supervisor: Credit Control. The purpose is to manage a book of debtor accounts in order to ensure timely payment of outstanding invoice, compile and evaluate information needed to collect maximum outstanding accounts efficiently, resolving any discrepancies and to prevent bad debt. The ideal candidates will be someon...

Consumer Sales Specialist (Call-centre) Coloplast South Africa has an exciting opportunity for a Consumer Sales Specialist to join a brand-new team within the Consumer Care department. The Consumer Sales team will be responsible for selling while caring by fully understanding Consumers needs, challenges, lifestyle goals and expertly recommending the appropriate solution and product to meet these ...

The Business Liaison Officer (BLO) will be responsible for the development and implementation of marketing strategies (including print / digital/social media marketing) with a focus on campaigns aimed at acquiring new business, retaining existing clients, and creating relevant customer journeys: The BLO will be the custodian of the company's brand, coordinating the brand internally and externally...

The Consumer Services Specialist is responsible for ensuring completeness and accuracy of the operational aspects of the consumer journey which includes: enrolments of consumers, sales orders process, answering queries on products and/or services and providing exceptional consumer service. The ideal candidate will be a professional individual who learns quickly, has a keen eye for detail, has the...

Main Purpose of Position: The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders. Main Responsibilities (including but not limited to): Answering inbound calls timeously. Be professional and polit...

Grade 12 with a Bachelor's in Business Management7 years' experience managing a contact / call centreExperience in the Travel and or Tourism industry advantageousExperience in managing and working with budgets.Experience in starting up new call centers (International Campaigns) Ability to manage multiple call centre campaigns (all International)Strong staff management and trainingTarget driven.St...

Planet Fitness Planet Fitness is the largest privately owned Health and Wellness company, having more than 26 years of offering our services within South Africa. With further expansion, we currently have the role of Call Centre Agent. Purpose of the job: Ensuring quick, effective and continual customer service. Keen eye for details, strong resolution and problem solving skills. Key Results Areas ...

MatricTravel and Tourism Diploma advantageous5 years' experience in contact centrePrevious experience handling USA and or International campaigns in a contact centreManage teams between 15 - 25 agentsLead, guide, coach and support the teamMust be able to work shift work as this is a 24 hour call centre

MatricDiploma in Business Management or equivalent2-4 years' experience in a Call Centre environment in a position of assisting call centre agentsEnsure quality assurance standards are maintained by all agentsExperience in implementing and monitoring corrective quality assurance actionsAssist Training Officer and Contact Centre Manager with identifying training needs for the agentsMust be able to...

MatricDiploma Business Administration or Resource Management 5 years' workforce management experience in a Contact Centre / Call CentrePlanning shift and ensuring agent capacityDetermine resource and space requirements for all teams on various campaignsMonitor shift patterns Analyse real time workload requirementsShift work 24 hour Contact Centre

A Laurent Service Consultant Opportunity with a difference!! A dynamic and eager player in South Africas financial services industry is looking for an Laureate Service Consultant. Youll be based in BrightRocks Laureate Service team, the primary focus of your role is to provide relationship management service, active case management and broker visits via email, telephone or in person with members ...