Concierges welcome and greet guests when they arrive at the establishment, creating a friendly and positive environment to make a good first impression. After greeting guests, the concierge offers high-quality service by helping with check in process and direction. Concierges may ask questions to determine the details of the guest while welcoming them, including asking their name and whether they...
Requirements:Matric2 years in Customer Service2 in Call Centre EnvironmentComputer LiteratePatientGreat Communication SkillsAbility to stay calm when customers are stressed or upset.Responsibilities:Ensure customer satisfaction and provide professional customer support.Maintaining a positive, empathetic, and professional attitude toward customers at all times.Communicating with customers through ...
Seeking More Than Just a Job? Embrace a New Chapter with iOCO Infrastructure Services. We are seeking a Cloud Engineer to join our team. As a Cloud Engineer you'll be responsible for designing, implementing, and maintaining cloud-based infrastructure and services to support an organization's IT needs  What you†ll do: Maintenance, and support of our VMware platform which makes up our iOCO Cloud...
Seeking More Than Just a Job? Embrace a New Chapter with iOCO Infrastructure Services. We are seeking a Cloud Engineer to join our team. As a Cloud Engineer you'll be responsible for designing, implementing, and maintaining cloud-based infrastructure and services to support an organization's IT needs What youâ€ll do: Maintenance, and support of our VMware platform which makes up our iOCO Cloud Pl...
We're seeking Call Centre Agents - Johannesburg (Gauteng) . To Sell a range of insurance, financial or other products to potential customers Making professional sales call to customers. Knowing the product being sold. Handling and overcoming objections from clients. Following the sales script 100%. Ensuring no risk or fraudulent sales are made. Treating the customer fairly. Understanding the call...
Call Centre Campaign Manager Randburg (outsourced business process with a focus on credit management) Required Skills and experience: Solid analytical and problem-solving skills to interpret campaign data, identify trends and provide actionable insights. Manage large volume campaigns to achieve targets Proficiency in using analytics tools to measure and optimise campaign performance. Strong commu...
iOCO Infrastructure Services Invites You to Explore Possibilities.We are looking to hire 5 Service Desk Agents I to join our team. As a Service Desk Agent, you'll play a pivotal role in ensuring the smooth operation of IT systems by delivering timely and effective technical support to users while continuously striving to improve service quality and efficiency. What you'll do:ProcessAccountable fo...
iOCO Infrastructure Services Invites You to Explore Possibilities.We are looking to hire5Service Desk Agents Ito join our team. As a Service Desk Agent, you'llplay a pivotal role in ensuring the smooth operation of IT systems by delivering timely and effective technical support to users while continuously striving to improve service quality and efficiency. What you'll do:ProcessAccountable for ow...
We are urgently seeking Inbound Call Centre Agents for a Contact centre in Johannesburg. Inbound call centre Customer service Grade 12 / Matric 1 - 2 years contact centre experience Excellent communication skills Must be computer literate Salary: To be confirmed Location: Johannesburg
External Sales Representative - Product Specialist Our client, South Africas leading importer, manufacturer and supplier of mobility goods and aids for the elderly and our head office is Parklands North. They advertise and sponsor programs extensively on DSTV to generate enquiries for their products and their call centre consultants book appointments for their Product Specialist countrywide. They...
Who are we?Glacier by Sanlam brings together leading experts and respected financial services companies to meet clients' investment needs. We deliver focused investment services through specialist teams, partner with acclaimed financial intermediaries and pride ourselves on our superior products and solutions and high quality service. We offer a comprehensive range of investment solutions, design...
Our Company is currently seeking the skills and expertise of a vibrant and energetic Customer Service Agent, based in Johannesburg. Responsibilities Key duties and responsibilities (including but not limited to): Process all customer transactions accurately and timeously. Manage orders from entry to finalisation.Manage all customer feedback requirements regarding Order Status, Backorder Reporting...
Technical Authorisations Agent - Pioneering Progress in the Motor Industry!Are you a detail-oriented individual with a passion for ensuring technical excellence in the world of automobiles? Do you thrive on being the gatekeeper of cutting-edge automotive technologies? Join our client's team and be part of a team that drives innovation in the motor industry!About Our Client:They're not just in the...
Are you dynamic and vibrant with a passion for providing exceptional customer service? We have the perfect opportunity for you! Our client is a trend setting Car Rental Company and they are looking for the cream of the crop. You will be responsible for handling VIP rentals from end to end including bookings, breakdowns, admin, payouts, and everything in between. We need someone who embodies a bub...
IT Operation - Call Centre
Listing reference: track_001178 Listing status: Under Review Apply by: 21 February 2024 Position summary Job category: IT and Telecommunications Location: Randburg Contract: Fixed Term Contract Remuneration: Market Related EE position: Yes Introduction Tracker requires the services of a Customer Engagement Agent in the Customer Service department based at Tracker Head Office in Johannesburg. The ...
Listing reference: track_001179 Listing status: Under Review Apply by: 16 February 2024 Position summary Job category: IT and Telecommunications Location: Randburg Contract: Permanent Remuneration: Market Related EE position: Yes Introduction Tracker requires the services of a Customer Engagement Agent in the Customer Service department based at Tracker Head Office in Johannesburg. The incumbent ...
Business Segment: Personal & Private Banking Location: ZA, GP, Johannesburg, Simmonds Street 5 Responsible for taking inbound demand (e.g., general banking, card service, home loans, Biz Direct, Segment Banking, Self Service Banking, email, VAF, limits and authorisations, origination, sales, lost or stolen card cancellations) from clients (e.g., email, telephone, letter, social media, etc.) To se...
What you'll be doing if you get the job: As a member of our team, the primary focus of your role will include driving the formulation and implementation of the risk model and life claims philosophy, analysis of claims and other data to recommend and implement changes to the risk model, sanctioning new risk strategies, managing relationships and policies with the reinsurers, creating training mate...
What you'll be doing if you get the job: As a member of our team, the primary focus of your role will include driving the formulation and implementation of the risk model and life claims philosophy, analysis of claims and other data to recommend and implement changes to the risk model, sanctioning new risk strategies, managing relationships and policies with the reinsurers, creating training mate...
The Würth Group is the world market leader in assembly and fastening materials and it currently consists of over 400 companies operating in more than 80 countries.At Würth South Africa Co. (Pty) Ltd, we offer over 6000 products which are delivered nationwide directly to our customers. We service our customers through our 15 Pick-up Shops, Online store, our Call Centre and more than 290 permanentl...
Tracker requires the services of a Direct Sales Agents at their Head office based in Johannesburg. The candidate will be required to ensure Customer Service Standards are maintained and reach sales targets whilst working in a highly pressurised environment. We require a diligent, committed and hard-working individual, who can be a part of a highly motivated team. Meet and exceed the sales quotas ...
CX Associate Are you ready to take the next step in your career?What you will be doing;The purpose of this role is train, coach and evaluate agents' interactions, ensuring the agents are ready, prepared and deliver exceptional customer experiences.1. Training Delivers induction, product, systems, and customer experience training to agents Deliver refresher training as required Creates a training ...
WHAT WILL YOU DO?The Santam Direct Call Centre has positions available for Sales Advisor who will be based in Johannesburg The successful candidates will offer world class products and services to clients, whilst achieving sales targets in an outbound call Centre environment. WHAT WILL MAKE YOU SUCCESSFUL IN THE ROLE? Consistently meeting sales targets. Adherence to Quality Assurance processes (C...