call centre vacancies in johannesburg

Call Centre Operations Lead Bluespec Holdings 2023-07-13 Gauteng - Sandton Job Ref #: CCOL Industry: Call Centre Job Type: Permanent Positions Available: 1 Our leading Emergency Responder Call Centre is currently looking for a Manager that will be overseeing Customer Care & Release departments to ensure that deliverables are met while dealing with clients and financial aspects. Job Description Jo...

Call Centre Manager

Call Centre Agent - Medial Gap Cover Insurance

Lead, coach, and mentor contact centre agents and teams to achieve key performance indicators aligned to company objectives. Manage contact centre agents and teams to meet set KPI targets through performance tracking, coaching, and management Quality assurance as per strict quality standards Facilitate training and development initiatives, including mentoring and coaching Monthly performance anal...

Reference: PE002318-LS-1 Our client in the Manufacturing industry is currently looking to employ a Call Centre Manager based in Elandsfontein, Gauteng. A wonderful career opportunity awaits you. Requirements: Degree or Diploma in Business Management or related field. 5 Years' management experience in a Call Centre environment. Computer Literacy (MS Office Suite). Knowledge of SAP ERP System benef...

Description Our client in the Manufacturing industry is currently looking to employ a Call Centre Manager based in Elandsfontein, Gauteng.A wonderful career opportunity awaits you. Requirements:Degree or Diploma in Business Management or related field.5 Years' management experience in a Call Centre environment.Computer Literacy (MS Office Suite).Knowledge of SAP ERP System beneficial.Knowledge of...

Requirements:Degree or Diploma in Business Management or related field.5 Years management experience in a Call Centre environment.Computer Literacy (MS Office Suite).Knowledge of SAP ERP System beneficial.Knowledge of CRM platforms (Salesforce advantageous).Knowledge of BI Platforms.Familiar with Social platforms & complaints handling.Knowledge of Call Centre Management systems.Very good writing ...

Description Our client in the Manufacturing industry is currently looking to employ a Call Centre Manager based in Elandsfontein, Gauteng.A wonderful career opportunity awaits you. Requirements:Degree or Diploma in Business Management or related field.5 Years management experience in a Call Centre environment.Computer Literacy (MS Office Suite).Knowledge of SAP ERP System beneficial.Knowledge of ...

Lead, coach, and mentor contact centre agents and teams to achieve key performance indicators aligned to company objectives. Manage contact centre agents and teams to meet set KPI targets through performance tracking, coaching, and management Quality assurance as per strict quality standards Facilitate training and development initiatives, including mentoring and coaching Monthly performance anal...

Reference: CAW005419-KdW-1 Call Centre Agent - JHB South Our client based in JHB South is looking for a well-spoken Call Centre Agent to join their team! Their ideal candidate will have solid Call Centre experience and fantastic telephonic skills Minimum Requirements: Matric or higher tertiary qualification Code 8 license Minimum 2 years experience in similar role Proven customer support experien...

Company Base in Strydompark (Randburg) is looking for Outbound Call Centre Agents to join their team!!! You are comfortable and excellent on the phone. You are goal-oriented and most importantly, you believe in yourself! Join our team to experience exceptional training, mentoring and professional support!! You will be responsible for conducting outbound calls to engage with prospective clients, a...

Identify and research potential clients Cold calling potential clients for new business Develop and maintain client relationships Coordinate with sales teams to develop mutually beneficial proposals Negotiate contract terms with clients Track, identify and add qualified prospects to sales pipeline Conduct ongoing market research Call centre experience required

Our client based in JHB South is looking for a well-spoken Call Centre Agent to join their team! Their ideal candidate will have solid Call Centre experience and fantastic telephonic skills Minimum Requirements: Matric or higher tertiary qualification Code 8 license Minimum 2 years experience in similar role Proven customer support experience or experience as a Client Service Representative Stron...

Our client based in JHB South is looking for a well-spoken Call Centre Agent to join their team! Their ideal candidate will have solid Call Centre experience and fantastic telephonic skillsMinimum Requirements:Matric or higher tertiary qualificationCode 8 licenseMinimum 2 years experience in similar roleProven customer support experience or experience as a Client Service RepresentativeStrong phon...

Requirements: Degree or Diploma in Business Management or related field. 5 Years management experience in a Call Centre environment. Computer Literacy (MS Office Suite). Knowledge of SAP ERP System beneficial. Knowledge of CRM platforms (Salesforce advantageous). Knowledge of BI Platforms. Familiar with Social platforms & complaints handling. Knowledge of Call Centre Management systems. Very good...

Job Purpose Manages and builds a high-performance call centre with a clear vision to provide world-class Inbound and Outbound CRM support to respective business areas including and not limited to internal and external stakeholders. Implement management controls to ensure that CLOs meet and sustain agreed customer service, productivity and other targets through daily monitoring, coaching & support...

Call Centre Agent - JHB South Our client based in JHB South is looking for a well-spoken Call Centre Agent to join their team! Their ideal candidate will have solid Call Centre experience and fantastic telephonic skills Minimum Requirements: Matric or higher tertiary qualification Code 8 license Minimum 2 years experience in similar role Proven customer support experience or experience as a Clien...

Description REQUIREMENTS: Diploma/ Degree in Business Management 5 years management experience in a Call Centre environment Windows 7 proficient (Word, Excel, PowerPoint) Proficiency in three or more of the 11 official SA languages will be beneficial Computer Literacy (MS Office Suite). Knowledge of SAP ERP Systems CRM platforms (Salesforce advantageous) Knowledge of BI Platforms Familiar with So...

Reference: CAW005419-KdW-1 Call Centre Agent - JHB South Our client based in JHB South is looking for a well-spoken Call Centre Agent to join their team! Their ideal candidate will have solid Call Centre experience and fantastic telephonic skills Minimum Requirements: Matric or higher tertiary qualification Code 8 license Minimum 2 years experience in similar role Proven customer support experien...

Mission/ Core purpose of the Job: To lead and enhance the operations of the Contact Centre, ensuring exceptional customer service while optimising operational efficiency and cost-effectiveness. The Manager: Contact Centre will be pivotal in driving first-rate customer experiences, fostering a culture of continuous improvement, and ensuring the seamless integration of technology and people managem...

Company Base in Strydompark (Randburg) is looking for Outbound Call Centre Agents to join their team!!! You are comfortable and excellent on the phone. You are goal-oriented and most importantly, you believe in yourself! Join our team to experience exceptional training, mentoring and professional support!! You will be responsible for conducting outbound calls to engage with prospective clients, a...

Duties:Omnichannel Customer Interaction Management- Oversee a multifaceted contact centre that handles a variety of queries, including first line and second line technical issues, billing enquiries, and general customer concerns across multiple channels such as voice calls, chatbots, social media, WhatsApp, and other digital platforms.- Ensure seamless and consistent customer service across all c...

To lead and enhance the operations of the Contact Centre, ensuring exceptional customer service while optimising operational efficiency and cost-effectiveness. The Manager: Contact Centre will be pivotal in driving first-rate customer experiences, fostering a culture of continuous improvement, and ensuring the seamless integration of technology and people management to achieve superior service st...

Duties:Omnichannel Customer Interaction Management- Oversee a multifaceted contact centre that handles a variety of queries, including first line and second line technical issues, billing enquiries, and general customer concerns across multiple channels such as voice calls, chatbots, social media, WhatsApp, and other digital platforms.- Ensure seamless and consistent customer service across all c...