call centre outsourcing south africa

IT Team LeaderIT - Software Development IT - Infrastructure IT - ManagerCape Town - Western CapeENVIRONMENT: A dynamic Consultancy in Cape Town seeks the strong leadership of a highly driven IT Team Leader with the ability to analyse problems, identify alternative solutions, and implement recommendations in support of company goals. Your core role will entail managing the day-to-day IT operation ...

Purpose of the roleManaging the day to day IT operation 24/7, ensuring Client SLA's are met with regards services and delivery and ensuring that the IT Helpdesk provides excellent customer service in supporting the business. Keeping the fault or request queue below the set maximum target and be a role model and set an example for the organisation's desired standards of conduct, leadership, integr...

Purpose of the role Managing the day to day IT operation 24/7, ensuring Client SLA's are met with regards services and delivery and ensuring that the IT Helpdesk provides excellent customer service in supporting the business. Keeping the fault or request queue below the set maximum target and be a role model and set an example for the organisation's desired standards of conduct, leadership, integ...

Company DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Good...

Purpose of the roleManaging the day to day IT operation 24/7, ensuring Client SLA's are met with regards services and delivery and ensuring that the IT Helpdesk provides excellent customer service in supporting the business. Keeping the fault or request queue below the set maximum target and be a role model and set an example for the organisation's desired standards of conduct, leadership, integr...

Purpose of the role Managing the day to day IT operation 24/7, ensuring Client SLA s are met with regards services and delivery and ensuring that the IT Helpdesk provides excellent customer service in supporting the business. Keeping the fault or request queue below the set maximum target and be a role model and set an example for the organisation's desired standards of conduct, leadership, integ...

Purpose of the roleManaging the day to day IT operation 24/7, ensuring Client SLA s are met with regards services and delivery and ensuring that the IT Helpdesk provides excellent customer service in supporting the business. Keeping the fault or request queue below the set maximum target and be a role model and set an example for the organisation's desired standards of conduct, leadership, integr...

CAPAGO is a French provider of outsourcing services for European governments and their diplomatic missions. It is responsible for financing and managing visa application centres to process their Schengen visa applications. We operate in 10 countries and welcome more than 250,000 visa applicants annually. As part of our development, we want to strengthen our Operations Department. We are currently...

DataFin was established in 1999. We pride ourselves on the fact that we have established relationships with industry leaders and a vast majority of our business is repeat business. ENVIRONMENT: A dynamic Consultancy in Cape Town seeks the strong leadership of a highly driven IT Team Leader with the ability to analyse problems, identify alternative solutions, and implement recommendations in suppo...

Hi, I m Ross, VP of Operations here at Panoptyc. We help convenience store and micro market businesses fight theft that s affecting their profits. Through a combination of AI software and expert video investigators, we review CCTV footage to identify and flag potential theft incidents so operators and business owners can report and prevent it from happening again. Even with our amazing software i...

CAPAGO is a French provider of outsourcing services for European governments and their diplomatic missions. It is responsible for financing and managing visa application centres to process their Schengen visa applications. We operate in 10 countries and welcome more than 250,000 visa applicants annually. As part of our development, we want to strengthen our Operations Department. We are currently...

Job Description MSA Outsourcing Solutions is seeking a motivated and customer-focused individual to join our team as a Customer Service Advisor. In this role, you will be responsible for providing exceptional customer service and support to our clients, ensuring their satisfaction and maintaining strong relationships. As a Call Handler (Virtual Personal Assistant) you will be responsible for answ...

These jobs were popular with other job seekers Reference: JHB000328-JG-2A leading provider of customer experience outsourcing solutions is looking for a Network Engineer to join their team. The role will involve contributing to ongoing design, deployment, and management of all network elements. Duties & Responsibilities Duties will include but not be limited to:Network Configuration and Optimizat...

DataFin was established in 1999. We pride ourselves on the fact that we have established relationships with industry leaders and a vast majority of our business is repeat business. ENVIRONMENT: A dynamic Consultancy in Cape Town seeks the strong leadership of a highly driven IT Team Leader with the ability to analyse problems, identify alternative solutions, and implement recommendations in suppo...

CallForce is a prominent Business Process Outsourcing (BPO) known for delivering exceptional customised outsourced solutions to our clients. We have a rewarding opportunity for an experienced Sales Trainer to join our team and play a vital role in enhancing the sales skills and performance of our sales consultants. As a Sales Trainer, you will be responsible for designing and delivering training ...

In June 2023 Foundever launched our first site in Cape Town and are now looking for a Compliance and Quality Lead to join our bustling site in preparation for a busy 2024. If you would like to have the opportunity to work with our varied and well-known brands, be part of a brilliant and supportive culture that makes a positive impact in the communities where it operates, have a balanced work-life...

Compliance and Quality Lead Req ID#: 380625 ZA Job Description: In June 2023 Foundever launched our first site in Cape Town and are now looking for a Compliance and Quality Lead to join our bustling site in preparation for a busy 2024. If you would like to have the opportunity to work with our varied and well-known brands, be part of a brilliant and supportive culture that makes a positive impact...

Are you ready to grow your career and lead a team at an established, respected, global company? Are you empathic to client needs, the people you lead, and internal partners to drive success? Are you looking for an inclusive environment with a culture of collaboration and belonging? If so, this may be an opportunity for Read on and decide for In this role, you will lead a team that serves as ADP's...

Are you ready to grow your career and lead a team at an established, respected, global company?Are you empathic to client needs, the people you lead, and internal partners to drive success?Are you looking for an inclusive environment with a culture of collaboration and belonging?If so, this may be an opportunity for you. Read on and decide for yourself. In this role, you will lead a team that ser...

Are you ready to grow your career and lead a team at an established, respected, global company?Are you empathic to client needs, the people you lead, and internal partners to drive success?Are you looking for an inclusive environment with a culture of collaboration and belonging?If so, this may be an opportunity for you. Read on and decide for yourself. In this role, you will lead a team that ser...

Are you ready to grow your career and lead a team at an established, respected, global company?Are you empathic to client needs, the people you lead, and internal partners to drive success?Are you looking for an inclusive environment with a culture of collaboration and belonging?If so, this may be an opportunity for you. Read on and decide for yourself. In this role, you will lead a team that ser...

CallForce is a prominent Business Process Outsourcing (BPO) known for delivering exceptional customised outsourced solutions to our clients. We have a rewarding opportunity for an experienced Sales Trainer to join our team and play a vital role in enhancing the sales skills and performance of our sales consultants. As a Sales Trainer, you will be responsible for designing and delivering training ...

Position DescriptionAre you ready to grow your career and lead a team at an established, respected, global company?Are you empathic to client needs, the people you lead, and internal partners to drive success?Are you looking for an inclusive environment with a culture of collaboration and belonging?If so, this may be an opportunity for you. Read on and decide for yourself. In this role, you will ...

Are you a seasoned business process outsourcing industry leader that prioritizes results? Do you have a track record of successfully managing numerous customer accounts, driving revenue, and producing outstanding results? A fantastic opportunity is available for a BPO Divisional Manager. Duties & Responsibilities: BPO Opps ManagementDevelop and execute the overall operational strategy for the BPO...