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Job FunctionsSalesIndustriesInsuranceSpecification1.Market products and achieve sales target (TCF) Sell policies (in and out bound) Apply product knowledge Capture policy on system Attend to client queries Process amendments on policies Responsible for own policy retention2.Fit and Proper Requirements Adhere and comply to FSB board notice in terms of FAISRequirementsFORMAL EDUCATION Matric Call C...
DUTIESTechnical Call Centre Operations as per TrainingClient interfacing-professional and informed.Alarm Management, Response and Escalation as per TrainingRemote Technical Assistance as per Training.Where required, fault finding and fault rectification on site.Camera Operations ManagementInterval based scanning and report based on required scheduleEscalation where required.Data Centre Operations...
RE 5 and 120 FAIS credits are essential Market products and achieve sales targets Sell policies (In and out bound ) Apply product knowledge Capture policies on the system Attend to client queries Process amendments on policies Responsible for own policy retention Requirements: Adhere and comply to FSB board notice in terms of FAIS Matric Call centre certificate RE 5 (Advantage) Registration as an...
Job Description: Operation Manager - BPO (Call Centre) Job Responsibilities: Manage overall operations and performance of the call centre team Implement and monitor processes to improve efficiency and quality of service delivery Develop and maintain strong client relationships Analyze data and metrics to identify areas for improvement Ensure compliance with company policies and regulations Essent...
Position: Call Centre Agent Location: Pretoria Are you all about sales and addressing customer concerns? Are you customer focused with the ability to meet deadlines? Do you love working with people and ensuring they feel heard? Then raise your hand because we re HIRING!! This role plays an integral part in our team, as you are the first point of contact between our customers and the Company and a...
Job FunctionsSalesIndustriesInsuranceSpecification1.Market products and achieve sales target (TCF) Sell policies (in and out bound) Apply product knowledge Capture policy on system Attend to client queries Process amendments on policies Responsible for own policy retention2.Fit and Proper Requirements Adhere and comply to FSB board notice in terms of FAISRequirementsFORMAL EDUCATION Matric Call C...
Job Description/Duties: To communicate with new and existing clients Handle follow up and new leads and calls Taking Photos of vehicles to be loaded onto website Loading of vehicles onto company websiteMinimum Requirements: Candidate must fully bilingual Must have a minimum of 2 Years Call Centre experiencein Dealerships Good communication/people skills and the ability to adapt working in a high-...
Job SummaryThe Call Centre Agent will play a pivotal role in connecting with potential customers and qualifying leads to aid the sales team. The ideal candidate should be comfortable with high-volume outbound calls, be digitally savvy to handle chatbot and WhatsApp inquiries, and have a knack for lead capture and qualification. They should also be organized, punctual, and able to thrive in a high...
Attend to inbound and outbound callsSell funeral policiesWork towards achieving over and above targets of 7-8 sales per dayAccurate capturing of policy detailsAttend to client queriesAmendment of policiesClient / policy retentionWork within fit and proper requirementsMust haves:Valid and completed MatricCall centre certificateRE 5 certificate is an advantageDOFA date and certificate120 FAIS credi...
Position: Sales Call Centre Agent Location: Pretoria Are you all about client services and addressing customer concerns? Are you a fantastic salesperson with the ability to meet deadlines? Do you love working with people and ensuring they feel heard? Then raise your hand because we re HIRING! This role plays an integral part in our team, as you are the first point of contact between our customers...
This a month to month contract.Job DescriptionUnlock Your Career in Pharmaceuticals! Join Our Dynamic Call Center Team! Are you ready to take your career to the next level in the pharmaceutical industry? We're excited to offer an incredible opportunity to join our growing team at us as a Sales Representative in our state-of-the-art call center! Why Join Us?Dynamic Industry: Dive into the dynamic ...
We are looking for an experienced Outbound Call Centre agents for a Long term insurer with a big footprint in South Africa, if this interests you then read further....We are only looking for money hungry, very well spoken English, target driven and top performing Call Centre Agents who have sold funeral cover to join our client towards PretoriaAttend to inbound and outbound callsSell funeral poli...
Our client is a legal firm specializing in debt collection for major South African banks. They are seeking qualified candidates to apply for the role of Call Centre Manager. The ideal candidate should have prior managerial experience in a call center and preferably have worked for an external debt collecting agency. Job Responsibilities:Conduct staff performance reviews, assess needs, cost/benefi...
Call Centre Manager Bluespec Holdings 2023-06-29 Gauteng - Sandton Job Ref #: BSH-139 Industry: Call Centre Job Type: Permanent Positions Available: 1 We are currently seeking an experienced Call Center Manager to join our dynamic team in an inbound Emergency Contact Centre. Job Description Main Job Function:In this role, you will be responsible for overseeing the day-to-day operations of our Cal...
We are looking for experienced Call Centre candidates for a Long term insurer client with a big footprint in South Africa, then read further.... If you live in the surroundings areas of Pretoria South, this would be ideal.We are only looking for money hungry, very well English spoken, target driven ad top performing Call Centre Agents who have sold funeral covers / life covers to join our client,...
Life and Funeral Sales Call Centre AgentsMenlynPermanent We are seeking Call Centre agents with experience in long term insurance.Basic and commission. Requirements:MatricClear ITCRE 5 within 2 years of DOFAFull FAIS credits within 6 years of DOFA
I am looking for RE 5 Outbound Call Centre Agents to start 1 April 2023 at out insurance client in Menlyn. Should be able to make 7-8 sales per dayUpsellObjection handling Educate client about product benefits (life/funeral/benefit/health) Must have (non-negotiable):MatricRE 5 - Completed Must have life / funeral / accidental / health cover product experience, selling in outbound call centre envi...
Call Centre Team Leader Bluespec Holdings 2023-06-29 Gauteng - Sandton Job Ref #: BSH-140 Industry: Call Centre Job Type: Permanent Positions Available: 1 We are looking for seasoned Team Leaders to join our dynamic team in our inbound Emergency Contact Centre. Job Description Main Job Function:You will manage and direct call centre agents in achieving their required daily duties. Your role will ...
Cold calling to secure new customers. Promoting and selling. Ensuring that targets are met. Keeping call cycle. Informing customers of specials and new products. Conducting presentations.Servicing existing customers.
We are looking for a call centre manager to improve and supervise daily operations and performance of call centre staff. Responsibilities: Develop objectives for day-to-day activities Ensure targets are being met and evaluate performance of call centre staff Conduct effective resource planning Monitor and improve return procedures Analyse data and prepare reports for management Key skills require...
Position: Sales Call Centre AgentLocation: Pretoria Are you all about sales and writing your own cheque? Do you love travelling and sourcing leads at Company events? Do you have a passion for sales and changing people's lives? Raise your hand because WE'RE HIRING!! This role plays an integral part in our team, as you are the first point of contact between our customers and the Company. Therefore,...
Call Centre Sales Agents (Outbound)Menlyn, PretoriaPermanent Job DutiesSell funeral and Life policies (out bound)Apply product knowledgeCapture policy on systemAttend to client queriesProcess amendments on policiesResponsible for own policy retention Requirements:MatricCall Centre CertificateRE 5 within 2 years of DOFA.Full FAIS within 6 years of DOFA1 Year Experience as a call centre agent (outb...
Job Description We have an amazing opportunity for a Call Centre Manager in JohannesburgWe require a candidate with: 3-4 years call centre experience Excel skills MS Office skills Report drafting skills
The Quality Assurance Manager will monitor process implementation, manage QA teams in various campaigns within the business & reporting to the Head of the Training & Quality Assurance department. The Quality Assurance Manager will ensure that quality & compliance standards across the business are consistently met & engineer strategies followed by implementation, to continuously better the perform...
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