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1st CALL GROUP is seeking an experienced Call Centre Trainer to join our dynamic Learning and Development Department. Have you been a call centre classroom trainer/facilitator for over a year? Do you have training/coaching/development experience within
We are currently seeking highly motivated and customer-focused individuals to join our client's Legal Collections Call Centre team. As a Legal Collections Call Centre Agent, you will be responsible for handling inbound and outbound calls relating to legal collections, ensuring a positive customer experience while successfully collecting outstanding debts. This is a great opportunity to build a ca...
Our company based in Pretoria (Brooklyn) is looking for 50 call centre agents for Debt Collection. 5 Call Centre Manager ( Debtors /Call Centre Manager 10 Experience in years being Debtors/Call Centre Manager (attach detailed curriculum vitae) Email CV:
Pretoria Call Centre Team Leader 13000 to 23000 Call Centre Team Leader (Media and Printing) Our client in the Media and Printing industry has an opening for a team leader in their call centre department. They offer an exciting opportunity to be part of a company that has cutting edge technology and that delivers bespoke printing solutions. They strive to deliver excellent customer services. Duti...
Job FunctionsSalesIndustriesInsuranceSpecification1.Market products and achieve sales target (TCF) Sell policies (in and out bound) Apply product knowledge Capture policy on system Attend to client queries Process amendments on policies Responsible for own policy retention2.Fit and Proper Requirements Adhere and comply to FSB board notice in terms of FAISRequirementsFORMAL EDUCATION Matric Call C...
We are seeking an experienced and motivated Legal Collections Team Leader to manage and lead our client's Legal Collections team in a busy call center environment. The successful candidate will be responsible for overseeing the day-to-day operations of the team, ensuring efficiency, productivity, and adherence to legal and regulatory requirements. This is an exciting opportunity to join a dynamic...
Call Centre Operator (Logistics Industry) - AkasiaPLEASE ATTACH YOUR ORIGINAL CV TO APPLY FOR THIS POSITION.Company DescriptionA leading logistics company is in search of a Call Centre Operator to be based in Akasia, Pretoria. The suitable candidate must be able to work shifts, including weekends.Job DescriptionJob descriptionThe Call Centre operates 24/7/365. The Call Centre Operator will be mai...
Internal Sales Representative INTRODUCTION An underwriting management company situated in Pretoria is seeking a analytical and energetic Sales Representative with at least one to three years' experience in the insurance industry. In a sales environment the right attitude makes the difference, so the ideal candidate will need to be target driven and showcase perseverance to attain the applicable r...
Job Purpose: Prompt answering of all incoming calls; Capture reservations on main frame system and inform the customer of relevant rates, terms and conditions;- Forward quotes to customers and information on general enquiries; Follow-up on all quotes to customers turn each enquiry into a reservation; Meet minimum call and reservation quotas to meet set daily targets; General Call Centre duties an...
OUTBOUND CALL CENTRE OPERATOR Well established Insurance Organization based on the West Rand seeks an OUTBOUND CALL CENTRE OPERATOR. Do you have 1-2 years experience in this field? Well spoken, confident, reliable, ages 18-30. Contactable references. Ar
wec are looking for call centre agents Urgently for jobs in different companies mtn, ned bank, dstv and many other companies. with or without experience, training is provided. salary R3000/9500p/m. call 0113332359 / 0780920606 / 0736633083
RE 5 and 120 FAIS credits are essential Market products and achieve sales targets Sell policies (In and out bound ) Apply product knowledge Capture policies on the system Attend to client queries Process amendments on policies Responsible for own policy retention Requirements: Adhere and comply to FSB board notice in terms of FAIS Matric Call centre certificate RE 5 (Advantage) Registration as an...
DUTIESTechnical Call Centre Operations as per TrainingClient interfacing-professional and informed.Alarm Management, Response and Escalation as per TrainingRemote Technical Assistance as per Training.Where required, fault finding and fault rectification on site.Camera Operations ManagementInterval based scanning and report based on required scheduleEscalation where required.Data Centre Operations...
DUTIES Technical Call Centre Operations as per Training Client interfacing-professional and informed. Alarm Management, Response and Escalation as per Training Remote Technical Assistance as per Training. Where required, fault finding and fault rectification on site. Camera Operations Management Interval based scanning and report based on required schedule Escalation where required. Data Centre O...
Position: Call Centre Agent Location: Pretoria Are you all about sales and addressing customer concerns? Are you customer focused with the ability to meet deadlines? Do you love working with people and ensuring they feel heard? Then raise your hand because we're HIRING!! This role plays an integral part in our team, as you are the first point of contact between our customers and the Company and a...
Position: Call Centre Agent Location: Pretoria Are you all about sales and addressing customer concerns? Are you customer focused with the ability to meet deadlines? Do you love working with people and ensuring they feel heard? Then raise your hand because we re HIRING!! This role plays an integral part in our team, as you are the first point of contact between our customers and the Company and a...
Job Summary The Call Centre Agent will play a pivotal role in connecting with potential customers and qualifying leads to aid the sales team. The ideal candidate should be comfortable with high-volume outbound calls, be digitally savvy to handle chatbot and WhatsApp inquiries, and have a knack for lead capture and qualification. They should also be organized, punctual, and able to thrive in a hig...
Job Description/Duties: To communicate with new and existing clients Handle follow up and new leads and calls Taking Photos of vehicles to be loaded onto website Loading of vehicles onto company websiteMinimum Requirements: Candidate must fully bilingual Must have a minimum of 2 Years Call Centre experiencein Dealerships Good communication/people skills and the ability to adapt working in a high-...
Job SummaryThe Call Centre Agent will play a pivotal role in connecting with potential customers and qualifying leads to aid the sales team. The ideal candidate should be comfortable with high-volume outbound calls, be digitally savvy to handle chatbot and WhatsApp inquiries, and have a knack for lead capture and qualification. They should also be organized, punctual, and able to thrive in a high...
Support all aspects of the technical department. These include: queries from customers, assisting with complex service calls, technician support, queries around parts. Monitoring whatssap group and taking action Ability to multitask and stay organized Excellent interpersonal and problem solving skills both telephonically and face to face Ability to communicate with both clients and technicians St...
Job Title : Call Centre Operations Manager Division : PG Glass Area : Bedfordview Closing Date : 31st May 2024 PG Glass is the leading supplier of auto glass and building glass replacement services in Southern Africa. Over 110 Fitment Centres are available to replace or repair auto glass, PG Glass Medic chip repair, windscreen wipers, TempSecure windows and replace glass in homes and buildings. A...
Attend to inbound and outbound callsSell funeral policiesWork towards achieving over and above targets of 7-8 sales per dayAccurate capturing of policy detailsAttend to client queriesAmendment of policiesClient / policy retentionWork within fit and proper requirementsMust haves:Valid and completed MatricCall centre certificateRE 5 certificate is an advantageDOFA date and certificate120 FAIS credi...
The Communication Centre: Support Manager will contribute to the high standard of quality client service to both financial intermediaries and investors and manage a team of consultants. Leadership: Leading team members to achieve Client Service's strategic objectives Growing and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted SLA's Provide resolutio...
We are looking for the below candidates to join our short term insurance campaign. It is an awesome product that is EASY to sell. This is what is required to apply for this position: Clear criminal record ( No bad apples ) Previous call center experience be an advantage Our Remuneration Package: We offer you a DECENT Basic Salary, YES, a BASIC Salary!! Uncapped commission, show us how good you ar...
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