call centre jobs in johannesburg vodacom

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Main Purpose of Role: To manage and support QA agents in achieving their required daily, weekly, and monthly performance targets. To take accountability for QA Agents performance through daily monitoring, compilation of reports and providing guidance to the QA Team. Key Performance Areas: Ensuring that QA agents are aware of their daily, weekly, and monthly targets Monitoring performance and ensu...

Overall Purpose: The Customer Service Agent is responsible to effectively assist customers with general and specific queries and providing them with excellent service. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders. Main Responsibilities: Answering inbound calls timeously. Be professional and pol...

OVERALL PURPOSE OF JOB: The position of the Team Coach is to lead an inbound/outbound team within the Operations environment to ensure that all targets are met accordingly, to maintain quality of the service from the agents and to ensure that it gets delivered in conjunction with IsonXperiences customer goals and objectives. The Team Coaches are also expected to work within all teams of the Conta...

Outbound sales agent (Vodacom Funeral) The purpose of the sales agent is to sell funeral cover policies to the clients. We are looking for energetic money- hungry sales agents to sell funeral policies Sales agents are responsible for identifying sales opportunities for insurance plans (Policy/funeral cover) and overseeing a portfolio of clients, these professionals are responsible for identifying...

Overall Purpose: The Customer Service Agent is responsible to effectively assist customers with general and specific queries and providing them with excellent service. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders. Main Responsibilities: Answering inbound calls timeously. Be professional and pol...

Overall Purpose: The Customer Service Agent is responsible to effectively assist customers with general and specific queries and providing them with excellent service. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders. Main Responsibilities: Answering inbound calls timeously. Be professional and pol...

Call Centre Agents needed with or without experience as we provide free training and placements at MTN, Vodacom & Hollard ETC salary R5000 to R9000 To apply call 011 056 8355 or Cell 060 630 2872 or Watsapp 078 244 1636

1st CALL GROUP is seeking an experienced Call Centre Trainer to join our dynamic Learning and Development Department. Have you been a call centre classroom trainer/facilitator for over a year? Do you have training/coaching/development experience within

OUTBOUND CALL CENTRE OPERATOR Well established Insurance Organization based on the West Rand seeks an OUTBOUND CALL CENTRE OPERATOR. Do you have 1-2 years experience in this field? Well spoken, confident, reliable, ages 18-30. Contactable references. Ar

DUTIESTechnical Call Centre Operations as per TrainingClient interfacing-professional and informed.Alarm Management, Response and Escalation as per TrainingRemote Technical Assistance as per Training.Where required, fault finding and fault rectification on site.Camera Operations ManagementInterval based scanning and report based on required scheduleEscalation where required.Data Centre Operations...

DUTIES Technical Call Centre Operations as per Training Client interfacing-professional and informed. Alarm Management, Response and Escalation as per Training Remote Technical Assistance as per Training. Where required, fault finding and fault rectification on site. Camera Operations Management Interval based scanning and report based on required schedule Escalation where required. Data Centre O...

We're seeking Call Centre Agents - Johannesburg (Gauteng) . To Sell a range of insurance, financial or other products to potential customers Making professional sales call to customers. Knowing the product being sold. Handling and overcoming objections from clients. Following the sales script 100%. Ensuring no risk or fraudulent sales are made. Treating the customer fairly. Understanding the call...

Call centre agents needed in Johannesburg for promotion of ABSA loans and Hollard insurance policies.no experience required. Have grade 12 and good communication skills. Basic salary and commission of up to R5000 Contact salume 0110499921 / 0733987184 Wh

Support all aspects of the technical department. These include: queries from customers, assisting with complex service calls, technician support, queries around parts. Monitoring whatssap group and taking action Ability to multitask and stay organized Excellent interpersonal and problem solving skills both telephonically and face to face Ability to communicate with both clients and technicians St...

We are urgently seeking Inbound Call Centre Agents for a Contact centre in Johannesburg. Inbound call centre Customer service Grade 12 / Matric 1 - 2 years contact centre experience Excellent communication skills Must be computer literate Salary: To be confirmed Location: Johannesburg

WE ARE LOOKING FOR CALL CENTRE AGENTS IN JOHANNESBURG THEY MUST HAVE THE FOLLOWING. REQUIREMENT: >Grade10,11,12 >Call centre certificate >Call centre experience (3 to 6months) >Good communication skills >Fluent in English >Must have pot

Call Centre positions immediately available for consultants to work in Networking fields, Banks, Media, Insurances etc. Call Centre experience not required as induction training will be conducted for a week before starting with duties. To apply Contact o

Job Title : Call Centre Operations Manager Division : PG Glass Area : Bedfordview Closing Date : 31st May 2024 PG Glass is the leading supplier of auto glass and building glass replacement services in Southern Africa. Over 110 Fitment Centres are available to replace or repair auto glass, PG Glass Medic chip repair, windscreen wipers, TempSecure windows and replace glass in homes and buildings. A...

Job Purpose: Prompt answering of all incoming calls; Capture reservations on main frame system and inform the customer of relevant rates, terms and conditions;- Forward quotes to customers and information on general enquiries; Follow-up on all quotes to customers turn each enquiry into a reservation; Meet minimum call and reservation quotas to meet set daily targets; General Call Centre duties an...

We are currently looking for inbound call centre agents to work in Johannesburg. Requirements: Grade10 or Matric. Previous experience not necessary. Training provided.Competitive salary offered. Call 073 225 9192

Description REQUIREMENTS: Diploma/ Degree in Business Management 5 years management experience in a Call Centre environment Windows 7 proficient (Word, Excel, PowerPoint) Proficiency in three or more of the 11 official SA languages will be beneficial Computer Literacy (MS Office Suite). Knowledge of SAP ERP Systems CRM platforms (Salesforce advantageous) Knowledge of BI Platforms Familiar with So...

Call Centre Admin Clerk to assist with admin queries, process and capture complaints. Experience working on company systems. Accuracy and ability to follow instructions. System training will be provided. Please forward CV to senektastaffing at vodamail.co.za should you wish to apply. If you have not received a reply within 14 days please consider your application unsuccessful. Please do not send ...

Location Recruitment Agency / Vacancy in Johannesburg We have an amazing opportunity for a Call Centre Manager in Johannesburg We require a candidate with: 3-4 years' call centre experience Excel skills Report drafting skills Should you meet the requirements for this position, please email your CV to ******. You can also contact Paige on 031 350 4019 or alternatively you can visit our website Sho...